Philips IntelliVue Series, Installation And Service Manual

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Troubleshooting
7-118
Maintenance, Troubleshooting, and Repair
Philips
Software
If a software problem is suspected, there are several steps that can be taken to attempt to
resolve the problem -- rebooting the system, reinstalling software, and updating the BIOS.
Rebooting the
System
The first step in trying to correct a software problem is to shutdown and restart the system
and see if the problem corrects itself. This procedure is described earlier in this chapter
under
Shutdown
.
Note
If the system does not respond to the keyboard or mouse so that software shutdown and
rebooting procedures can be followed, try the following.
For the
M3154 Database Server shutdown and rebooting can be accomplished by pressing
the front panel
Reset
button or by turning the power switch Off and then On .
If all else fails, disconnect the power cord for at least 20 seconds and then reconnect it.
Turning On the PC should then restart the system properly.
Reinstalling
Software
If restarting the system is unsuccessful, the next step is to reinstall the software, both
Operating System and Philips application software.
ML370 G3 Database Server ILO Configuration
The following procedure describes how to set the Integrated Lights-Out (ILO) configuration
on the M3154 Database Server ML370 G3.
Note
The ILO configuration procedure is required only for a new Server that has not been previously
configured, or, for example, if its mother board has been replaced.
If the Server has been configured, the message Integrated Lights-Out is disabled appears
during boot up. If this message appears, skip this section and proceed to Raid
Configuration .
Step 1. Turn ON the Server to begin the boot up process.
When the prompt Integrated Lights-Out Press <F8> to Configure appears:
Step 2. Press the keyboard F8 key to enter the Integrated Lights-Out Setup Utility .
Step 3. Enter the Login Name and Password for this Server in the iLO ROM-Based
Setup Utility window and press the keyboard F10 key to log in and display the
Integrated Lights-Out Main Menu .
Note The Server’s Login Name is Administrator (case sensitive).
The Server’s Password can be found on a string tag attached to the rear of the Server.