Philips IntelliVue Series, Installation And Service Manual

Page: 314 / 522

Troubleshooting
7-28
Maintenance, Troubleshooting, and Repair
Step 1. Click on
Event Log
in the
Support Log
menu of the
Service
window.
Step 2. Click Log in the upper left corner of the Event Log to access the Log
menu. Then check Application to display only Application Events .
Step 3. Click
View
to access the
View
menu and then check
Filter Events
to
access the
Filter
window.
Step 4. In the Filter window, select the following and click OK :
View From: First Event
View Through: Last Event
Types: Error
Warning
Source: (All)
Category: (All)
Step 5. To view the Description of an event, click View and then check Detail to
display the Event Detail window. The Previous and Next buttons can be
used to access Descriptions of other events in the list.
The following table gives entries that can appear in the
Source
column and
Description
field for
Application
events in the
Event Log
. Information in the
Description
column appears in text format in the
Description
field of the
Event
Detail
window.
Explanation
of the events and
Corrective Action
to take to correct
the problem are also provided. In some cases, the proper action is to contact the
Response Center .
Note When Philips software restarts for any reason, for example a deliberate Shutdown
and Restart or automatically after a system crash, the following sequence of codes
appears in the Application Events Log :
If it is suspected that the system has automatically restarted after a crash, possible
cause information can be found in the
Run Time Error Log Files
and
Exception
Error Log Files
described at the end of
Table 7-7
.
Source Description
Stardateshell started application c:\stardate\bin\SDProcess.exe
OrbPlus cannot find ti_locator: exception returned
OrbPlus cannot find ti_locator: exception returned
OrbPlus cannot find ti_locator: exception returned