Troubleshooting
Maintenance, Troubleshooting, and Repair
7-65
Click on
!Windows Explorer Manager
in the
Diagnostics
menu of the Database Server
and display the
D:\
drive, as shown in
Figure 7-30 D:\ Directory of the Database Server
To start
Service Portal Support
,
double-click
on
NetDeviceLink.html
in the
Logs
directory of the
Startdate
directory of the Server’s
D:\
drive. This opens the
RAS Link to
Network Devices
window shown in
Note
Service Portal Support capability is also available to a remote PC accessing the Server
through
Remote Access Services
. See
Appendix D: Dial-In Procedure for
Remote Access to Information Center Systems
.
Summary of Contents for IntelliVue Series
Page 152: ...IntelliVue Information Center Application Software 3 22 Software Description ...
Page 442: ...Troubleshooting 7 156 Maintenance Troubleshooting and Repair ...
Page 488: ...Procedure B 12 Web Installation on the Database Server ...
Page 492: ...Procedure C 4 External Modem Installation ...
Page 500: ...Using RAS D 8 Dial In Procedure for Remote Access to Information Center Systems ...