Philips IntelliVue Series, Installation And Service Manual

Page: 333 / 522

Troubleshooting
Maintenance, Troubleshooting, and Repair
7-47
Network
Statistics
The
Network Statistics
tool provides access to operational information from switches on
the Clinical Network. This information allows service personnel to determine if network
switches are operating within normal bounds, troubleshoot network component failures, and
correlate observed application events to network communication problems.
Network
Statistics
runs in monitoring mode and is available on the Server and all Network connected
Information Centers and Clients.
Note
If you purchased a new Database Server system, the Network Statistics screen is the HP 2524
as shown below. If upgrading from an earlier release, the Cisco 1900 switch may be shown. If
this is the case, please go to the section titled
“Cisco 1900 Switch” on page 5-53
.
Caution Verify that clinical users are not using the Information Center Web when opening the
Network statistics on the Database Server. When the Network Statistics web page is
invoked, the Information Center Web Access loses its communication.
Warning Do Not Load
HP TopTools
or any other network management software on the system - it
will adversely affect system performance and may result in loss of monitoring.
Switches
Clicking on
Network Statistics
in the
Support Logs
menu in the
Service
window brings
up the
Network Statistics
window shown in
Figure 7-14
, with the following selection
options --
Switches, Access Points, Options, Stop, Print
.
Figure 7-14 Network Statistics Menu