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Troubleshooting

Maintenance, Troubleshooting, and Repair

7-7

Troubleshooting

Troubleshooting Symptoms

section that provides symptoms (by

feature) that may be exhibited on the Information Center system. These symptoms
are listed with possible causes and the actions that will correct them.

Information Center software provides extensive troubleshooting functionality. To
best use the tools, a

Troubleshooting Strategy

should generally be employed.

The first section provides a systematic troubleshooting procedure for isolating
system problems and identifying the proper tool for determining causes and
corrective actions. The following

System Troubleshooting

Tables

are also

provided:

•

“Alert Data Export” on page 7-9

•

“Patient Data Transfer/Web Access” on page 7-9

•

“HL7 Export” on page 7-10

•

“Web Based Applications” on page 7-12

•

“12-Lead Export/Holter Export” on page 7-12

The troubleshooting tools are then described. These include first level support for
users from the

All Controls

menu during patient monitoring and more extensive

troubleshooting applications for service personnel from the

Service

menu in non-

monitoring mode.

Information available for

User Troubleshooting

during patient monitoring

include:

•

Error and Status Messages

on the

Main Screen

that indicate recorder

conditions, status of print jobs, and monitor connections

•

Status Log

(Quick Unit Status)

for identifying the operational status of

devices in their clinical unit

•

Purchased Options and Support Information

for determining who to

call when a problem cannot be resolved and important indentifying
information about the device

More advanced resources available for

Service Personnel Troubleshooting

from the

Service

menu are as follows. Note that items with an

!

require the device

(Information Center or Server) to be taken out of monitoring.

•

Event Logs

for identifying system events and errors

•

Service Logs

for reviewing past service performed on the system

•

Status Log

(All Data Categories)

for identifying the operational status of

all Philips hardware

•

Network Statistics

for information about network switches

•

Telemetry Services

for information from Telemetry Mainframes

•

!Diagnostic Tools

for troubleshooting Philips and OS devices

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Summary of Contents for IntelliVue Series

Page 1: ...Part Number M3150 94230 Printed in the U S A August 2003 Edition 1 IntelliVue Information Center System Installation and Service Manual ...

Page 2: ...knowledg ements Windows and MS SQL Server are registered Trademarks of Microsoft Corporation Copyright 2003 Printing History New editions of this document incorporate all material updated since the previous edition Update packages may be issued between editions and contain replacement and additional pages to be merged by a revision date at the bottom of the page Pages that are rearranged due to ch...

Page 3: ...P5068W VL420 A8183S Evo D510 Release of Information Center software Version E 00 27 E 00 25 M3290 11012 Kayak D5765T Kayak D6723T Kayak D6731T Vectra VL400 P3715W Vectra VL400 P5068W Vectra VL420 A8183S M3167A Evo D510 M31 Evo D NetServer D5000A NetServer P2478U NetServer P2478W M3168B ML370 M ML Release of Information Center software Version E 00 25 E 00 23 M3290 11010 01 03 Kayak D5765T Kayak D6...

Page 4: ...nformation Center Local Database M3155 IntelliVue Information Center Network Database M3170 Patient Link and the M3151 IntelliVue Information Center Client hereinafter called the Database Server Information Center or Information Center Client or called by their respective model number Refer to the product s Application Software Release History with the Supported PC Hardware list ...

Page 5: ...hat could damage or destroy the product or the user s work Warning A Warning calls attention to a condition or possible situation that could cause injury to the user and or patient Explanation of Symbols Symbols on products and packaging mean the following Defibrillator proof type CF equipment Caution Consult accompanying documents Signal ECG Input Signal ECG Output Data input output Alternating C...

Page 6: ... pressure Contains parts to be recycled Contains parts that may not be put into normal waste disposal but must be recycled or dealt with as chemical waste Fragile handle with care Keep dry Consult instructions for use Date of manufacture Serial number Catalog number Batch code ...

Page 7: ...OTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND PHILIPS SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Philips Medical Systems License Grant Philips Medical Systems grants you a license to Use one copy of the Software Use means storing loading installing executing or displayin...

Page 8: ...ailure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation ...

Page 9: ...ormation Center System 1 1 Overview 1 1 Information Center System 1 2 M3150 Information Center Local Database 1 2 Independent Operation 1 2 Standard Components 1 2 Optional Components 1 3 M3155 Information Center Network Database 1 4 Standard Components 1 4 Optional Components 1 4 M3151 Information Center Client 1 5 Standard Components 1 5 Optional Components 1 5 M3170 Patient Link 1 6 Standard Co...

Page 10: ...toration 1 26 On Line Help 1 26 Clinical Applications 1 29 Patient Monitoring 1 29 Typical Plug in Modules 1 29 Waves and Parameters 1 30 Telemetry Monitoring 1 31 Alarm Annunciation 1 32 Priorities 1 32 Annunciation 1 32 Arrhythmia Monitoring 1 33 Basic Arrhythmia 1 34 Enhanced Arrhythmia 1 34 ST Segment Monitoring 1 35 EASI 12 Lead ECG Review and Report 1 35 Patient Data Review 1 35 Alarm Review...

Page 11: ...board 2 3 Display 2 4 Computer Memory 2 4 Hard Drive 2 4 Monitoring LAN 2 4 Hospital LAN Card 2 4 SDN Recorder Interface Card 2 4 Audio Card and Speaker 2 4 CD ROM Drive 2 4 Floppy Disk Drive 2 4 Video Card 2 4 Modem 2 5 RAID 5 2 5 Panel Descriptions 2 6 Displays 2 9 CRT Displays 2 9 Flat Panel Display 2 10 Touch Flat Panel Display 2 10 Dual Display Option 2 11 Remote Slave Displays 2 11 Video Spl...

Page 12: ...34 Components 2 34 Star Topology 2 34 System Communications Controller 2 36 SDN Interface Card 2 36 Branch Cables 2 36 SDC 2 37 XSDC 2 37 UTP 2 37 LDC 2 37 Wall Box Kits 2 38 Cables 2 39 Cable Descriptions 2 39 Cable Pin Connections 2 42 Recorder Rack Power Supply Cable 2 43 SDN Wall Box and Signal Cable 2 44 Computer Cards 2 46 Dual Video Graphics Card 2 46 Audio Sound Card 2 47 Specifications 2 ...

Page 13: ...ror Handling 3 10 Block Diagram 3 10 Applications 3 12 Applications Library 3 13 Real Time Applications 3 13 Control Applications 3 13 Review Applications 3 15 Support Applications 3 15 Management Functions 3 16 Application Manager SDProcess 3 16 Sound Manager 3 16 Human Interface Manager 3 16 Services 3 16 Physio Data Server PDSService 3 17 Patient Database Services PDSStore 3 17 Measurement Serv...

Page 14: ...a Access 4 7 Future Capability 4 7 Philips Hardware Capability 4 7 Patient Monitors 4 8 CareNet 4 8 Central Monitoring Stations 4 9 Review Station 4 9 Documentation Station 4 9 Database Server 4 9 Small Database Server 4 9 Printers 4 10 Information Center Local Database 4 10 Equipment Capability 4 10 Designing the System 4 11 Design Worksheets 4 11 Drawing the Design 4 11 Design Examples 4 11 Smal...

Page 15: ...ce Requirements 4 27 Patient Environment 4 27 Hardware Installation 5 1 Overview 5 1 Cable Plant Installation 5 1 Installation Materials 5 1 Noise Immunity 5 1 UTP Cable Plant Installation 5 2 RJ 45 Connections 5 3 Fiber Optic Cable Plant Installation 5 3 Unpacking and Inspection 5 3 Unpacking Components 5 4 Checking Inventory 5 4 System Serial Number 5 4 Service Documentation 5 4 Inspection 5 5 P...

Page 16: ...tion Center 5 19 D510 System 5 20 VL420 System 5 21 VL400 System 5 22 Database Server 5 22 ML370 G3 5 23 ML370 G2 5 23 LC2000 5 24 Touch Display 5 24 Cable Connections 5 24 Touch Display Stylus and Holder Mount 5 25 Touch Display Calibration 5 26 Display Controls 5 27 Remote Slave Display Wiring 5 28 Printer Hub 5 29 Keyboard Video Mouse Switch 5 30 Server to Hospital Intranet 5 31 Providing Elect...

Page 17: ...rchased Options and Support Information 6 16 Description 6 16 Procedure 6 19 General Configuration 6 20 Description 6 20 Procedure 6 23 Network Configuration 6 24 Description 6 24 Adding Network Devices 6 28 Procedure 6 30 Display Setup 6 33 Description 6 33 Procedure 6 34 Equipment Setup 6 35 Description 6 35 Procedure 6 43 Setup LBN Procedure 6 44 Setup Monitor Label Procedure 6 45 Setup Switch ...

Page 18: ...r 7 5 Maintenance and Handling 7 5 Paper Loading 7 5 Clearing Paper Jams 7 6 Troubleshooting 7 7 Troubleshooting Symptoms 7 9 Alert Data Export 7 9 Patient Data Transfer Web Access 7 9 HL7 Export 7 10 Web Based Applications 7 12 12 Lead Export Holter Export 7 12 Troubleshooting Strategy 7 14 SDN Connectivity 7 15 Server Connectivity 7 16 System Troubleshooting 7 17 User Troubleshooting 7 20 Error ...

Page 19: ... 7 58 Transmitters 7 58 ST Parameters 7 58 Error Log 7 58 NBP Alarm 7 58 Diagnostics 7 60 Software Tools 7 60 SDN Recorder Diagnostics 7 60 Recording Printing Diagnostics 7 62 NT Diagnostics 7 63 Performance Monitor 7 63 Windows Explorer 7 63 MSDOS Command Prompt 7 63 Backup Error Logs 7 63 Redirect HL7 7 63 Service Portal Support 7 64 Raid Utilities 7 67 Configuration 7 75 Config Wizard 7 75 Read...

Page 20: ...figuration Reporting Tools 7 89 First Character Codes 7 89 Second Character Codes 7 90 Third and Fourth Character Codes 7 91 Fifth Character Codes 7 93 Sixth Character Codes 7 93 Seventh Character Code 7 95 Manual IIS Settings 7 96 LED Diagnostics 7 108 SDN LED Diagnostics 7 108 LAN Card LED Diagnostics 7 110 Repair 7 111 Philips Hardware 7 111 UPS 7 111 UPS Configuration 7 113 SDN Interface Card ...

Page 21: ...storing RAID Configurations 7 140 Recreating FIST Bootable Floppy Disk 7 144 Recreating Information Center BIOS Disk 7 145 Creating Server BIOS Bootable Floppy Disk 7 146 Replaceable Parts 7 146 Software Re Installation Procedure 7 147 Field Installation Support Tool 7 147 Operating System Installation 7 147 Installation Worksheet 7 147 OS Installation Procedure 7 147 OS Activation 7 151 Applicati...

Page 22: ...b Access A 13 Web Access Requirements and Specifications A 13 Passive Infrastructure Installation A 14 TCP IP Network Card Configuration A 15 Security Configuration A 15 Web Operation from Network PCs Verification A 16 Web Users Notification A 16 Web Installation on the Database Server B 1 Overview B 1 Procedure B 2 Installing the Web NIC Card B 2 Entering the NIC IP Address B 4 Web User Access Co...

Page 23: ...2 Mapping a Drive to the Remote PC D 3 Connecting to Other Networked Devices Connected to the DBS D 4 Using RAS D 5 Accessing the Remote Log Files D 5 Accessing the Remote Event View System or Application Files D 6 Disconnecting the Drives D 6 Disconnecting RAS D 6 Test and Inspection Procedures D 7 Data Export Installation on the Database Server E 1 Overview E 1 Procedure E 2 Installing the 2nd N...

Page 24: ...Contents 16 Table of Contents Installing Windows Operating System F 1 IntelliVue Information Center Demo Mode Software Installation F 2 ...

Page 25: ...also be purchased in a variety of ways to tailor the system to specific clinical needs and applications A Database Server can be connected to the IntelliVue Clinical Network for storing patient data obtained from patient monitors connected to Information Centers Patient data are transmitted through the Network to the Database Server for storage analysis and review The M3154 Database Server can sto...

Page 26: ...data are stored in the Information Center PC Stored patient monitoring data can only be reviewed on the Information Center on which it was obtained Real time patient monitoring data however can be viewed by any Information Center connected to the same CareNet switch but not Information Centers on other CareNet switches Standard Components Each M3150 Information Center includes the following standa...

Page 27: ... following optional components are also available refer to the option list at the end of this section Video Card for second display Information Centers and Clients only Video splitters 2 way and 6 way for remote slave displays Displays CRT medium large and Flat Panel large 2 Channel Recorder System 4 Channel Recorder LaserJet printer Printer Hub for connecting up to 4 Local Database Information Ce...

Page 28: ...ormation Center is the Compaq D510 PC shown in Figure 1 2 Note The specific workstation display UPS and printer shipped with each system may vary with date of purchase as newer models are substituted when they become available Displays are ordered to match customer requirements Throughout this Manual only general descriptions of devices subject to change will be provided For more detailed informat...

Page 29: ...urrent workstation for the Information Center Client is the Compaq D510 PC shown in Figure 1 3 Note Displays are sold separately Philips will not install displays not supplied by Philips and cannot guarantee their compliance with the EMC Directive Optional Components The following optional components are also available refer to the option list at the end of this section Video Card for second displ...

Page 30: ...atient Link does not have a clinical user interface i e there is no display connected It does not generate alert sounds and relies on the bedside monitor for visual and auditory alarm notification All Clinical User Settings and Patient Settings are set to the factory defaults and cannot be changed The only configuration changes that can be applied are those in the Config Wizard Standard Components...

Page 31: ... PCs on the hospital s HIS intranet Up to 100 simultaneous users can access stored patient data using standard web browsers Internet Explorer Release 5 0 or greater and Netscape Release 4 7 or greater Standard components for the M3154 Database Server are shown in Figure 1 5 and include the following Server with hard disk drive floppy disk drive CD ROM and disk drives modem US Canada only 10BT 100T...

Page 32: ...rging Retrospective data near real time waves parameters and alarms for patients across care units that are on separate database servers can also be reviewed If a M2385 Application Server is present web based applications can be displayed on the Information Centers M3169 Small Database Server The M3169 Database Server is a Server that provides database storage of patient monitoring data for all de...

Page 33: ... waveforms 4 waveforms per patient and physiologic parameters 150 30 second alarm records and saved strips 4 waves per record 24 hours of trends with 1 minute of resolution 24 hours of ST segments 24 hours of events with 1 hour strip function Options for the Small Database Server are 48 hours of patient data storage per patient Clinical Network connectivity for 1 2 or 3 Information Centers Figure ...

Page 34: ...ocal Database System with M2385 Application Server Information Center Local Database Yes Yes Yes Yes2 No Yes3 No No No Yes4 IntelliVue Patient Monitor No No No Yes No No No No Yes Yes4 SDN Patient Monitor No No No No No No No No Yes No M3155 Information Center System Networked with M3169 Small Database Server Information Center Networked Yes Yes Yes Yes Yes Yes3 No No No Yes4 Information Center Cl...

Page 35: ...ystem Topology 128 patients max 100 Mbit s 10 Mbit s HIS LAN for web access 100 Mbit s Wired IntelliVue Patient Monitor 18 5 IntelliVue Clinical Network M2385 Application Server 100 Mbit s 18 5 M3154 Database Server HIS LAN for web access 16 patients M3151 LaserJet Printers 16 patients 16 patients Clients 16 patients M3151 Clients M3155 M3155 Network Switch Information Center Information Center 10...

Page 36: ...Jet Printers Wired M2 M3 M4 Monitor Wireless IntelliVue M3 M4 Monitors 16 patients 16 patients 10 Mbit s 100 Mbit s Access Points 12 patients 12 patients M3151 Clients M3151 Clients Clients 16 patients M3151 Clients HIS LAN for web access M3155 M3155 Network Switch Access Points 100 Mbit s Network Switch M3155 Information Center Information Center Information Center Wired IntelliVue Patient Monito...

Page 37: ...ruments connected to the SDN and controlling data flow timing synchronization and distribution throughout the network The Information Center processing unit contains an SDN interface card for communication with the SCC and its SDN networked instruments Network Cabling Network cabling between the SCC and wall boxes for system instrument connections bedside monitors central stations etc can be Phili...

Page 38: ...nt Monitors Compatible with Software Rel E 01 and EASI Product Name Product Number Software Release Req d for Rel E 01 Software Release Req d for EASI IntelliVue Patient Monitor M8005A M8007A M8010A A 10 and later A 10 and later Component Monitoring System M1175 76 86A C and later C and later Philips 24 Patient Monitor M1205A all C and later Compact Configured Monitor 78352A C 78353B 78354A C 7883...

Page 39: ...ster A 04 and later Holter 2 6 and later Application Server A 01 and later Emergin Wireless Office Alarm Messenger 5 0 or greater Table 1 4 Information Center Non Compatible Equipment Product Name Product Number Software Release Monitor Terminal 78534A B C all Comprehensive Monitor Terminal 78532A B all Compact Configured Monitor 78352B 78353A 78354B all Digital UHF Telemetry M1403A all Releases p...

Page 40: ...upported Not Supported D6723T Kayak XA Supported Supported Supported Not Supported D6731T Kayak XA Supported Supported Supported Not Supported LH3 NetServer Supported Supported Supported Not Supported PC Model Number Software Release Rel D 0 Software Release Rel D 01 Software Release Rel E Software Release Rel E 01 ...

Page 41: ... of the Information Center is the primary patient monitoring screen It can display up to 16 patients and 3 waves per patient with a maximum of 24 waves per screen 32 waveforms for one display dual display recommended The arrangement of Patient Sectors can be designed to suit user preferences with up to 2 columns and 8 rows and the patient s name can be displayed in a variety of formats Patient dat...

Page 42: ...ay and the Patient Window appears in the second display or the Main Screen can also utilize both displays The Patient Window in a 2 display system can display up to 7 waves for a single patient In dual display systems both displays can have patient sectors when Main Screen is active For example for a 16 patient central the Main Screen of each display would include 8 sectors This feature is availab...

Page 43: ... provides buttons to access stored patient data for review of trends alarms events full disclosure waves and ST Segments Note Not all features may have been purchased Not all features are available in local mode Configuration and Support The Configuration and Support menu has applications for clinical users nurse managers and service personnel Some of these applications are password protected to p...

Page 44: ...nclude full disclosure waves 4 waveforms per patient physiologic parameters One hundred and fifty 30 second alarm records and saved strips 4 waves per record trends with 1 minute of resolution ST segments events with 1 hour strip function Patient Data Review Stored data for all patients on the Server are available for review by any Information Center and Client on the Network Full Control Read Onl...

Page 45: ...ective review of 12 derived leads 2 5 s to 10 s snippets 3 x 4 6 x 2 and 12 x 1 row by column display and reports 12 x 1 not available on single display EASI leads from M3 E patient monitors are not available Note Detailed descriptions of patient data review are given in the Information Center Instructions for Use Alert Data Export An alerting system is available in North America only for secondar...

Page 46: ...nt of disk failure Data are written to multiple disks simultaneously to provide data storage redundancy If the Server or Network fails for any reason Information Centers revert to local database operation so that patient monitoring data collection are maintained The M3169 Database Server does not use RAID Remote Access Error Logs showing all events that occur in each device on the Network when it ...

Page 47: ...h PCs on the hospital s intranet can and cannot access the Server and review patient data Note All Philips Patient Monitoring products that operate in a LAN environment undergo industry standard virus checking as part of the product manufacturing process If installed as specified the Information Center will not introduce a virus onto the hospital LAN In order to allow the level of access desired b...

Page 48: ... Notes The Service Password is m3150 It is to be used by service personnel who are properly trained and assigned to servicing Philips systems It is the same Service Password as for Information Centers and Clients All Service tools are in English only Figure 1 15 Service Window showing the Configuration Menu Depending on the operating system the service applications when opened may display over the...

Page 49: ...ation Configuration of the Information Center system hardware and software including the Network and many of the Network device parameters is accomplished through a variety of configuration windows Configuration is facilitated by a Config Wizard which automatically sequences through the configuration windows in the required order The Config Wizard is automatically initiated during installation of ...

Page 50: ...atient specific configurations are described in the Information Center Instructions for Use Patient Specific Configurations Unit wide default settings and some system configurations can be changed by the clinician to meet the needs of a specific patient using the patient monitoring applications accessed from the All Controls window Changes in alarm settings trend groups stored waves patient sector...

Page 51: ...ication descriptions and configuration procedures As with clinical user help a Help button is provided in the upper right corner of the application window Help information from this button is for Philips applications only See Figure 1 17 Figure 1 17 Typical Service Application Help Window Windows Help is provided as a standard part of Windows software for applications that are not part of Philips ...

Page 52: ...formation Center System These comprehensive on line Help features provide quick and readily accessible information for understanding and properly using the Information Center s extensive patient monitoring capability when and where it is needed ...

Page 53: ...the outputs of the variety of Plug in modules that can be used with Philips bedside monitoring systems some sample modules are shown below refer to the Information Center Instructions for Use and to Table 1 6 Figure 1 19 Typical Plug in Modules not inclusive Used in Philips Bedside Monitoring Systems Note VueLink modules provide SDN interfaces with external monitoring devices There are three VueLi...

Page 54: ...O2 M1017A Fractional Inspired Oxygen FIO2 M1018A Transcutaneous Partial Pressure of Oxygen and Carbon Dioxide tcpO2 tcpCO2 M1020A Oxygen Saturation Plethysmography SpO2 Pleth M1021A Mixed Venous Oxygen Saturation SvO2 M1029A Temperature T M1032A VueLink Table 1 7 Information Center Patient Monitoring Capability Philips Module Waves Parameters ECG ECG Electrocardiogram HR Heart Rate PVC Premature V...

Page 55: ...ssure Mean AO Aortic Pressure AO SYS Aortic Pressure Systolic AO DIAS Aortic Pressure Diastolic AO MEAN Aortic Pressure Mean LAP Left Atrial Pressure LAP Left Atrial Pressure RAP Right Atrial Pressure RAP Right Atrial Pressure CVP Central Venous Pressure CVP Central Venous Pressure ICP Intercranial Pressure ICP Intercranial Pressure CPP Cerebral Profusion Pressure NBP NBP SYS Non invasive Blood Pr...

Page 56: ...vents that it detects as well as those generated by networked monitors However the Information Center only controls alarm limits and on off status for alarms that it detects Priorities Information Center software prioitizes alarms into 3 levels of severity Red life threatening e g Asystole Yellow alarm limit exceeded e g high heart rate Cyan inoperative INOP condition e g patient leads off Annunci...

Page 57: ...nter Alarm Priorities Alarm Sound Message Recording Meaning Red Traditional CareNet sound continuous high pitch rapid tone IEC ISO sound repeated bursts of five rapid high pitch beeps On Display with Yes Life threatening e g AYSTOLE Yellow Traditional CareNet sound continuous medium pitch tone IEC ISO sound repeated bursts of three rapid low pitch beeps On Display with Yes non arrhythmia alarm lim...

Page 58: ... rate and the detection of the following 10 alarms Asystole Ventricular fibrillation Ventricular tachycardia Extreme bradycardia Extreme tachycardia Pacer not capturing Pacer not pacing PVC min High heart rate Low heart rate Enhanced Arrhythmia Enhanced Arrhythmia adds the following 11 alarms to the Basic Arrhythmia functionality Irregular heart rate Nonsustained V Tach Supraventricular Tach Ventr...

Page 59: ...ty Patient Data Review windows display patient physiological parameters and alarm events that have been collected over time from bedside and telemetry monitors Review windows can be designed in a variety of formats to facilitate clinician evaluations of patient status and decisions of diagnosis prognosis medication and patient transfer and discharge The following review applications are accessible...

Page 60: ...One trend uses the left axis and the other the right axis Data include the parameter name measurement units trend plot scales and values Several different trend presentations are provided depending on the parameter Periodic Parameters Single value periodic continuously monitored parameters such as heart rate are displayed as a single line plot Triple value periodic parameters such as invasive bloo...

Page 61: ...oup Each event includes the name of the event its duration the name and value of the parameter that exceeded its limit and the time and date Event bars show the duration of the event and are color coded to represent its severity as follows Red 3 star event most severe Yellow 2 star event medium severe Cyan 1 star event not severe The waveform strip is automatically displayed on the screen for the ...

Page 62: ... Memory Requirements Model Memory Requirement Memory Upgrade Vectra VL400 384 MB M3150BU C49 P1538 63010 Vectra VL420 384 MB M3150BU C55 P1537 63010 Table 1 10 M3151 Memory Requirements Model Memory Requirement Memory Upgrade Vectra VL400 192 MB M3150BU C48 P1536 63010 Vectra VL420 192 MB no upgrade required Table 1 11 M3154 Memory Requirements Model Memory Requirement Memory Upgrade LC2000 Netser...

Page 63: ... Disk Requirements LC2000 ML370 A02 A04 EASI IICs Full Disclosure Req d Disk Space GB Supported Drive Configuration Req d GB Yes 2 4 24 21 Yes 3x18 or 3x18 36a Yes 2 4 48 34 Yes 3x18 or 3x18 36 Yes 2 4 72 47 Yes 4x18 or 4x18 36 Yes 2 4 96 60 Yes 5x18 or 5x18 36 2 4 24 15 Yes 3x18 or 3x18 36 2 4 48 20 Yes 3x18 or 3x18 36 2 4 72 26 Yes 4x18 or 4x18 36 2 4 96 32 Yes 4x18 or 4x18 36 a 18 36 is a combi...

Page 64: ...54 Hard Disk Requirements LC2000 ML370 A06 EASI IICs Full Disclosure Req d Disk Space GB Supported Drive Configuration GB Table 1 16 M3154 Hard Disk Requirements LC2000 ML370 A08 EASI IICs Full Disclosure Req d Disk Space GB Supported Drive Configuration GB Yes 8 24 35 Yes 3x18 or 3x18 36 Yes 8 48 60 Yes 5x18 or 5x18 36a Yes 8 72 85 Yes 6x18 or 6x18 36 or 4x36b Yes 8 96 110 Yes 5x36 no 18GB drives...

Page 65: ...System 1 41 the BIOS floppy disk is lost or has failed a new one can be made Refer to Recreating Information Center BIOS Disk on page 7 145 Table 1 17 Release E 01 BIOS Version Requirements VL420 VL400 Platform BIOS Version VL420 JA 01 04US VL400 IP 01 08US ...

Page 66: ...er Workstation with Floppy disk and CD ROM drives Yes Yes Yes Yes Yes Hard drive memory 20 GB 20 GB 20 GB 3 18 2 Gbyte each 40 GB RAM 384 MB 192 MB 384 MB 384 MB 384 MB Audio card Yes Yes Yes No No SDN Interface card Yes Yes Yes No No 10 100 Mb s Ethernet Interface Card Yes Yes Yes Yes Yes Modem US Canada Only No No No Yes No Keyboard and mouse Yes Yes Yes Yes Yes Uninterruptible Power Supply UPS ...

Page 67: ...M3154 M3169 A04 Capability to review up to 4 patients Yes Yes Yes n a n a A06 Capability to review up to 6 patients Yes Yes Yes n a n a A08 Capability to review up to 8 patients Yes Yes Yes n a n a A12 Capability to review up to 12 patients Yes Yes Yes n a n a A16 Capability to review up to 16 patients Yes Yes Yes n a n a A01 Network Connectivity for 1 Information Center n a n a n a n a Yes A02 Ne...

Page 68: ...ork Connectivity with Database Server Yes n a No n a n a C22 Large Network Web Server No No No Yes No C23 Export data to Holter Yes No No Yes No Table 1 19 Purchased Options for Philips Systems Option Description M3150 M3155 M3151 M3170 M3154 M3169 Table 1 20 M1116B Purchased Option for Recorder Option Description M3150 M3155 M3151 M3170 A01 One Recorder Yes Yes Yes Yes A02 Two Recorders Yes Yes Y...

Page 69: ... a n a 304 12 Lead Analysis Export for 4 beds Yes No No n a n a 306 12 Lead Analysis Export for 6 beds Yes No No n a n a 308 12 Lead Analysis Export for 8 beds Yes No No n a n a 312 12 Lead Analysis Export for 12 beds Yes No No n a n a 316 12 Lead Analysis Export for 16 beds Yes No No n a n a 98980313 4801 E 00 Software Upgrade Yes Yes n a Yes Yes 98980313 4811 E 01 Software Upgrade M3150 51 55 69...

Page 70: ... to M3154B No No No Yes No 98980313 1501 Upgrade 24 hour to 96 hour CER to M3150B Yes No No No No 98980313 1511 Add 96 hour CER to M3154B No No No Yes No 98980313 1521 Add EASI Full Disclosure to M3150B Yes No No No No 98980313 1531 Add EASI Full Disclosure to M3154B No No No Yes No 98980313 1541 Add EASI Full Disclosure to M3169 No No No No Yes 98980313 1551 Add Alert Data Export Yes No No Yes Ye...

Page 71: ...ivity to the Network Includes JetDirect Card Yes Yes H21 Printer Hub for connecting 4 Information Centers to one LaserJet Printer Cables ordered separately Yes No Table 1 25 M1180A Mounting Options for Information Center Systems Option Description M3150 M3151 A08 Wall Mount for medium CRT display Yes Yes A09 Ceiling Mount for medium CRT display Yes Yes A19 Wall Mount for large CRT display Yes Yes ...

Page 72: ...side Wireless Adapter Table 1 28 M3199AI Passive Components for M3185 Clinical Network Option Description UTP Cable P01 305 m 1000 ft Unshielded Twisted Pair UTP plenum cable Cat 5 Orange Patch Cables J10 0 9 m 3 ft UTP Patch Cable J11 2 m 7 ft UTP Patch Cable J12 3 7 m 12 ft UTP Patch Cable J20 3 7 m 12 ft UTP Crossover Cable J21 0 9 m 3 ft UTP Crossover Cable J30 3 0 m 9 8 ft Fiber Optic Patch C...

Page 73: ...o 5 BNC coax adapter cable 5 0 16 4 A13 Video extension cable 5 0 16 4 A14 Keyboard Mouse extension cable 4 0 13 1 A15 UPS cable to Workstation option or Server standard 1 0 3 3 A16 UPS cable to Workstation standard or Server option 2 0 6 6 A17 5 BNC to 5 BNC video coax adapter cable 3 0 9 8 A30 SDN cable from wall box to M3150 Workstation std 2 0 6 6 A31 SDN cable from wall box to M3150 Workstati...

Page 74: ... time of purchase English French Dutch German Italian Spanish Portuguese Swedish Norwegian Finnish Danish Greek Polish Russian Czech Japanese Simplified Chinese Traditional Chinese Note Alarm inop messages for M3 M4 IntelliVue Patient Monitors and User Help text for non western character sets Greek Polish Russian Czech Japanese Chinese are displayed recorded and printed in English only Service app...

Page 75: ...ubjects are given in this manual Resources for learning about Windows Workstations and Servers are available from a variety of sources However hardware and software are rapidly evolving and new documentation and training programs change frequently Support personnel assigned to service Server systems are encouraged to keep abreast of training and documentation and maintain the skills and understand...

Page 76: ... is provided with the unit Additional documentation on PC workstations and LaserJet printers is provided in the IntelliVue Information Center Service Documentation CD ROM Warning Hardware and software products including PCs Servers and network infrastructure not supplied by Philips as part of an Information Center system are not approved or supported by Philips for use with Information Center and ...

Page 77: ... uses the ML370 shown in Figure 2 3 Figure 2 3 ML370 Server Following is a brief description of the features and components of the IntelliVue Information Center system Mouse Trackball Point and click capability for activating buttons and other control features on Philips screens is achieved with a standard computer interface mouse or trackball The mouse is provided as standard equipment but a trac...

Page 78: ...rface This card interconnects the device to the hospital s internet The Network connection also uses UTP Category 5 cable and has a speed of 100 Mbit s SDN Recorder Interface Card The processing unit also includes an SDN Recorder Interface Card to provide the interface between signals on the SDN and the computer s central processing unit and for communication to and from the Philips 2 Channel Reco...

Page 79: ...ications see Specifications on page 2 53 RAID 5 The M3154 Database Server utilizes RAID Redundant Array of Independent Disks technology to assure fault tolerant data collection and storage in the event of disk failure Data are written to multiple disks simultaneously to provide data storage redundancy The M3169 Small Database server does not use RAID Note For IntelliVue Information Centers with on...

Page 80: ...el Power Cord Connector Voltage Select Switch Mouse Connector Keyboard Connector First Serial Connector COM A Display Connector not used if Dual Display Parallel Connector Sound Card Dual Video Card SDN Card Second Serial Connector COM B Optional LAN Connector 10BT 100TX Hospital LAN NIC Card Optional ...

Page 81: ...ing Cables with plugs not firmly attached by screw connections must be secured to prevent accidental unplugging Make certain that the speaker cable cannot accidentally be pulled out because it annunciates alarms Use the Strain Relief Kit M3150 60019 provided and secure the speaker cable to another cable that is secured with a screw connection When securing all cables be sure to provide strain reli...

Page 82: ...rial Connector B Power Cord Connector Second LAN Card for Hospital LAN Optional 5 4 3 2 1 0 5 4 3 2 1 0 A UID B C Power Button LED Disk Drive Optical Drive Disk Eject Button Optical Drive Unit Identification Internal System Health LED External System Health LED Network LED Disk Activity LED Eject Button Optical Drive Activity LED Hot plug SCSI Hard Drive Bays 0 5 Clinical Network LED UID Switch an...

Page 83: ...a Following are brief descriptions of these displays and options Note More detailed descriptions of the features specifications installation controls maintenance and troubleshooting of the display s are found in their Installation Guide CRT Displays Each of the CRT color display sizes has a screen resolution of 1280 x 1024 Typical models are shown in Figure 2 7 along with the actual viewing image ...

Page 84: ...splay Front and Rear Panel Controls For customers wanting to supply their own displays the displays must be in compliance with the criteria and specifications listed in Customer Supplied Displays on 2 51 Touch Flat Panel Display A touch color flat panel display is also available as a purchased product The touch flat panel display is shown in Figure 2 11 Rear panel connections are shown in Figure 2...

Page 85: ...nd permits the display of Information Center information at remote locations Remote display cable lengths up to 90 m 300 ft are supported The Remote Display is a slave display that simply displays the window showing on the Philips display it is paired with Up to 6 Remote Slave Displays can be connected to an Information Center system using the proper Video Splitter setup one 2 way and 6 way Althou...

Page 86: ...displays cannot be used as the 2nd display connected to a KVM switch The KVM Switch is shown in Figure 2 14 Front panel SELECT button selects which Information Center the keyboard and mouse will control and LEDs indicate selected PC and which PCs have power turned on Rear panel USER PORTs connect to the single keyboard mouse and 2nd display and other ports connect to corresponding ports on the rea...

Page 87: ...oth SDN bedsides and from IntelliVue Information Centers Refer to the appropriate Recorder description The Philips 2 Channel Recorder System consists of the following components M1116B 201 Thermal Array Recorder Module a double width module M1276A 201 Recorder Rack which can house up to 3 Philips Recorders Bracket Stand Assembly which provides a stable support for the Recorder Module and Rack on a...

Page 88: ...ording capability for up to three waveforms with multiple lines of annotation and provides the following annotations for each recording Patient name as in the Admit window Patient Medical Record number as in the Admit window Bed label Date and time of the first waveform printed Alarm INOP message of the highest priority most recent event Patient parameters available at the time of recording Record...

Page 89: ...e 2 16 M1116B Recorder Module Front Panel Controls The Philips 2 Channel Recorder has the following recorder speeds Recorder speed accuracy is 2 50 mm s 300 cm min 25 mm s 150 cm min 6 25 mm s 37 5 cm min The Recorder print head has the following characteristics Width 50 mm 2 in Resolution 8 dots mm 200 dots in It can produce one 40 mm waveform or two 20 mm waveforms Types of Recordings The Philip...

Page 90: ...d to automatically record for yellow alarms for a unit Release A 1 and later or an individual patient Stored Recordings are recordings of waveforms that have been stored in patient Alarm Review files They can be recorded from the Alarm Review application and recording time and speed can be configured for the unit Stored Recordings cannot be made continuous but can be stopped before completion usin...

Page 91: ...d with the Power Supply for mounting it to a surface in an out of the way location Installation of a Ferrite Bead Block onto the 230V power cord is used to suppress potential conductive emissions coming from the 2 channel recorder s power supply See Figure 2 18 Figure 2 18 60VDC Recorder Rack Power Supply The operation of the M1276A 201 Recorder Rack and M3180 60040 60VDC Power Supply are describe...

Page 92: ...e rear of the Recorder Rack as shown in Figure 2 19 Figure 2 19 Mounting of External Speaker Philips 4 Channel Recorder Optional The Information Center also supports an optional 4 channel Recorder Model M3160 not available in all geographies on M3150 Information Centers M3170 Patient Link and on Database Systems Recordings are obtainable from both SDN bedsides not for M2 M3 M4 IntelliVue patient m...

Page 93: ...tems in limited geographies When upgrading existing system PCs BIOS changes may be required for the 4 channel recorder to connect properly to the Serial B Port See Troubleshooting and Repair section of this manual for details Figure 2 20 M3160 4 Channel Recorder Controls and Indicators for the model 4 channel recorder are shown below Complete user instructions for use with the Information Center s...

Page 94: ...system configuration or may be shared across a maximum of four Information Centers within a single Database Server context A Power ON OFF Switch B Power ON Indicator Illuminates when power is on C Paper Empty Indicator Illuminates when the paper has not been properly set or when there is no paper D On Line Indicator Illuminates when the recorder is ready to accept data The light flickers on and of...

Page 95: ...acteristics Width 104 mm printable width Resolution 8 dots mm x 8 lines mm System Behaviors with the 4 Channel Recorder Error Messages the Information Center resting display status line will display messages that indicate any error conditions with the recorder e g 4 Channel Recorder Not Ready which indicates out of paper or no power or not connected or internal failure Queuing if the user requests...

Page 96: ...J 45 port and AC power connector are also shown Warning Do not use any other printers or printer drivers Note For additional information on Printer performance see the Printer s documentation manual and the HP LaserJet Quick Reference Service Guide Figure 2 23 HP LaserJet Printer Device Maximum of Printers M3150 Information Center local database M3170 Patient Link 2 M3154 Database Server system co...

Page 97: ...e Name on page 5 35 Philips CareNet monitors Component Monitoring System CMS 24 Monitors and Telemetry Monitors are the only bedsides supported on the Printer Hub Patient monitors that connect directly to the Clinical Network wired wireless M2 M3 M4 IntelliVue Patient Monitors are not supported on the Printer Hub The Printer Hub is shown in Figure 2 24 along with its front and rear panels Figure 2...

Page 98: ... Only Voltage Outputs labeled BATTERY BACKUP should be used for UPS protection The UPS for the Information Centers Clients Patient Link and M3169 Database Server is rated at 650 VA and comes in three versions 100 127 VAC 50 60 Hz 100 VAC 50 60Hz and 220 240 VAC 50 60 Hz The versions look similar and are shown in Figure 2 25 along with typical UPS front and rear panels Figure 2 25 650V UPS OVERLOAD...

Page 99: ...igure 2 27 must be made during installation since they are shipped with all switches on OFF down TVSS GND USB PORT SENSITIVITY SITE WARNING FAULT OUTPUT 120 50 60 Hz 1000 Model VA 670W 1500 Model VA 969 W INPUT 120V 50 60 Hz 12A MAX On Off Front Panel Switch Test Switch l 0 Test Rear Panel 120 V Rear Panel 230 V I O Port Overload Protector Reset Switch UPS Outputs 1000 VA UPS SENSITIVITY OVERLOAD ...

Page 100: ...he UPS then typically beeps every 5 seconds until power is restored or the UPS is turned off When line power is restored the UPS automatically supplies power to the device If line power is restored between 90 and 120 150 seconds after power failure the following English language message may appear It is now safe to turn off your computer Clicking on RESTART initiates a software boot cycle after wh...

Page 101: ... Distribution Module is shown in Figure 2 28 along with its front and rear panels The front panel contains the On Off switch Figure 2 28 Power Distribution Module The front panel controls and outputs are the following J1 high output voltage receptacle J2 low output voltage receptacle Front Panel On Off Switch S2 S1 P1 S2 S1 J1 1400 VA S3 120 120 127 120 110 120 V 100 V 120 127 V 200 V 220 240 V 10...

Page 102: ...g table 1 if S3 set to 240 240 254 240 220 240 VAC 2 if S3 set to 120 120 127 240 110120 VAC Note The Input Voltage P1 for Japanese installations is typically 100V A more detailed description of the Power Distribution Model is provided in the Power Distribution Module Installation Note which is contained on the Documentation CD ROM Table 2 2 Input and Output Voltages for S1 S2 Switch Settings if P...

Page 103: ... and ceiling mounts may also be available for mounting remote slave displays at locations where they can be conveniently seen by the clinician Figure 2 29 Display Swivel Mount Keyboard Mounts Two options are available for the computer keyboard a table top garage M3180A A09 and an under table drawer M3180A A08 These permit putting the keyboard out of the way when not being used thereby providing ad...

Page 104: ...tical surface where they take up little space and are protected from accidental movement Figure 2 31 shows a typical dual display Information Center installation with wall mounts Figure 2 31 Clinical Installation with Wall Mount Hardware Processing Unit Mount Hardware for mounting the processing unit on a vertical surface is shown in Figure 2 32 Figure 2 32 Processing Unit Mounting Hardware Note I...

Page 105: ... 2 way Video Splitter is shown in Figure 2 33 Figure 2 33 UPS 60V Power Supply 2 Way Video Splitter Mounting Hardware 60V Power Supply 2 way Video Splitter Bracket UPS Wall Mount Bracket Bracket Bracket Wall Channel Mounting Cover Wall Mount Assembly Detail Wall Mount Assembly with Cover Wall Mount Assembly ...

Page 106: ...y depending on the space available Figure 2 34 Combined Wall Mount Options A table of optional mounting hardware is given in Chapter 1 Mounting Options Detailed installation notes are provided with each mounting hardware option that describe its assembly and installation and also copies are contained on the Information Center Service Documentation CD ROM supplied with your Service Kit Horizontal M...

Page 107: ... Controller depending upon which version of controller you have The controller manages communication between the Information Center and devices connected to the SDN The design theory of operation and other information on the SDN and SCC are described in detail in the Serial Distribution Network SDN 78581 System Communications Controller SCC Service Manual and in the new CareNet Controller Installa...

Page 108: ...r topology ensures minimum impact of single point failures Components The SDN consists of the following components 78581 System Communications Controller SCC or CareNet controller SDN interface circuitry SDN Card located within each instrument connected to the SDN branch System Distribution Cables SDC equipment Local Distribution Cables LDC wall box hardware connectors and receptacles These compon...

Page 109: ...1 2 3 0 31 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 28 29 30 Branches 1 24 Branches 25 29 Branches 30 31 Branch 0 SCC 27 Patient Monitoring Devices Philips Information Center Computer Systems Telemetry Mainframes Central Stations Careports ...

Page 110: ...ng a second PE to the SCC This is described in Chapter 4 Safety Note The Information Center can also monitor up to two telemetry mainframes without the need for an SCC In this application the telemetry mainframe output is connected directly to the Information Center s SDN Interface Card input Priority wire connections are required for this application See Figure 2 37 SDN Interface Card The SDN Int...

Page 111: ...elded Twisted Pair UTP cable UTP cable consists of 4 twisted pairs of unshielded conductors in which one pair BLUE white and WHITE blue carries the SDN signal and the other pairs are connected to ground UTP cable is compatible with either the 568A or 568B wiring standards for RJ 45 jacks UTP branch cables are limited to a maximum length per branch of 90 m 295 ft SDC XSDC and UTP cables are availab...

Page 112: ... or dual gang with conduit knockouts minimum depth 4 0 cm 1 6 in and typical European wall boxes minimum depth 4 0 cm 1 6 in SDN UTP Wall Box Kits for both U S and European installations are shown in Figure 2 39 Wall box kits for SDN installations using SDC and XSDC are also available from Philips Detailed descriptions of proper installation of wall box kits are provided in the Installation Note I...

Page 113: ...5 Video Splitter 2 way 6 Video Splitter Power Supply 2 way 7 5 BNC 5 BNC coax adapter cable A17 3 0 9 8 8 5 Male BNC connectors for Plenum coax cable J89 5 Male BNC connectors for Non plenum coax cable J87 9 BNC Plenum coax cable P35 90 max 300 max BNC Non plenum coax cable C62 C63 90 max 300 max 10 Mouse or Trackball cable 11 Keyboard cable Keyboard Mouse extension cable A14 4 0 13 1 Extended dis...

Page 114: ...nnel Recorder signal cable 7 6 25 25 SDN 9 pin D from SDN Card to standard CAT 5 UTP faceplate RJ 45 connector A36 2 0 6 6 25 SDN 9 pin D from SDN Card to standard CAT 5 UTP faceplate RJ 45 connector A37 4 0 13 1 26 USB Connector to Display signal cable Table 2 3 Equipment Cables for Information Center Systems Key Description Option Length m Length ft ...

Page 115: ...es for Information Center Systems AC Power Display Main Screen Display Slave Display Display 2 2 3 4 5 6 4 Hardwired to Mouse or Trackball 10 Hardwired to Keyboard 11 UPS 12 AC Power UPS 13 AC Power 2 2 4 8 9 8 3 PC PC PC PC PC PC 1 2 7 Printer 14 PC A01 Option ...

Page 116: ...nents Philips Recorder and SDN are given below For pin connections for other products and cables consult their documentation manual PC Recorder AC Power UPS AC Power Printer 15 SDN Wall Box 16 Phone Line 17 19 20 21 Hardwired to Speaker 18 PC PC PC Rack Printer PC 22 Spooler and Printer A02 Option Wall Box AC Power UPS SDN Interface 25 24 23 PC Serial Port B 4 Channel Recorder PC Display USB 26 ...

Page 117: ...UND 13 White Green CNC_OUT 14 15 White Orange NO SIGNAL 16 Turquoise SYNC_IN 17 Red RxM_OUT 18 Blue TxM_IN 19 Black ADDR_D 20 Green ADDR_B Socket 1 2 3 4 5 6 7 White Brown DGND 8 Yellow TxM_IN 9 White ADDR_E 10 Brown ADDR_C Socket 14 2X Blue Inner POWER GROUN 15 White Green CNC_OUT 16 Gray RxM_OUT 17 Red RxM_OUT 18 Violet SYNC_IN 19 Turquois SYNC_IN 20 NNER SHIELD 21 Blue TxM_IN 22 Black ADDR_D 23...

Page 118: ...white carries the SDN signal from the SCC and is connected to AC Power UPS 4 Channel Recorder 24 VDC Power Supply Socket 1 Socket 3 Socket 4 Socket 2 Socket 1 Black Power Ground Socket 2 Socket 3 Outer Shield Socket 4 Red 24VDC Pin 5 Pin 1 Pin 9 Pin 6 Pin 9 Pin 6 Pin 5 Pin 1 4 Channel Recorder Serial Serial Cable straight through SDN 9 pin D from SDN Card to standard CAT 5 UTP faceplate RJ45 conne...

Page 119: ... SDN Signal Cable Processing Unit Pin 5 Pin 9 Pin 6 Pin 1 Pin 2 Black Priority Wire Pin 3 Blue Data Wire Pin 5 Foil Drain Wire Ground Pin 7 Gray Priority Wire Pin 8 Pink Data Wire Wall Box Pin A Pink Data Wire Pin B Black Priority Wire Pin C Gray Priority Wire Pin D Foil Drain Wire Ground Pin E Blue Data Wire Pin E Pin D Pin C Pin B Pin A Socket A Socket E Socket D Socket C Socket B Socket A BLUE ...

Page 120: ...he Dual Video Graphics Card has been pre installed and the Information Center software preconfigured for operation When purchased as an upgrade option the Dual Display upgrade kit includes an Installation Note that describes installation and configuration Note When installing a upgrade of the system installation of a dual display card in a single display system is not allowed Installation of the D...

Page 121: ... standard component and is pre installed Warning All cards must be in the slots shown for proper Information Center operation Make certain that the speaker cable cannot accidentally be pulled out because it annunciates alarms Use the Strain Relief Mechanism provided and also secure the cable to another secured cable using strain relief loops and cinch cable ties Reference Strain Relief Kit M3150 6...

Page 122: ... 4 43 5 17 1 19 42 Large CRT Display M3162 49 1 19 3 49 8 19 6 48 6 19 1 32 71 Large Flat Panel Display 862103 45 5 17 9 45 0 17 7 24 5 9 6 13 6 29 9 Medium Touch Flat Panel Display 862428 42 9 16 9 43 4 17 1 24 4 9 62 25 2 way Video Splitter 862096 4 4 1 75 11 8 4 63 12 1 4 75 0 45 1 6 Way Video Splitter 862097 10 8 4 27 21 3 8 4 15 9 6 25 3 6 8 Keyboard C4735A 4 6 1 8 46 0 18 1 18 9 7 5 1 1 2 4 ...

Page 123: ...m CRT Display Europe M3161 32 104 oF 0 40 oC 8 85 Large CRT Display M3162 32 104 oF 0 40 oC 10 80 Large Flat Panel Display 862103 Medium Touch Flat Panel Display 862428 50 104 oF 10 40 oC 0 80 Video Splitter 2 way 6 way 862096 862097 41 104 oF 5 40 oC 15 80 LaserJet Printer 2300L 59 89 oF 15 32 5 oC 10 80 Printer Hub AT FS708 32 104 oF 0 40 o C 5 95 Philips 2 Channel Recorder Rack M1276A 201 M1116...

Page 124: ...nput Frequency Hz Dissipated Power max Watts Server M3154 M3168A 90 264 No 47 63 550 PC workstation M3167B 100 127 200 240 Yes 50 60 220 Medium CRT Display M3161 100 240 No 50 60 Medium CRT Display Europe M3161 200 240 No 50 60 Large CRT Display M3162 100 240 No 50 60 Medium Flat Panel Display 862100 81 264 No 48 62 Medium Touch Flat Panel Display 862428 100 240 No 50 60 2 way Video Splitter 86209...

Page 125: ...on purchase installation repair and disposal Philips cannot assure their system compatibility Philips cannot assure compliance with the ECG aspect ratio and 25 mm s 10 sweep speed specification of Information Center software which complies with the ANSI AAMI EC 13 Standard for Cardiac Monitors Heart Rate Meters and Alarms UPS for Database Server 1000 VA 230V M3883 60001 160 286 n a 50 60 Power Dis...

Page 126: ...s under 50 of the minimum brightness value of the flat panel display Minimum brightness 210 cd m2 The lamp does not turn on The lamp starts flashing Inspection Specifications for Pixel Drop Out Area to be inspected Inside display dot area 345 6 x 276 48 mm display dot area is the active area One pixel consists of 3 dots red green and blue Bright pixels definition Bright pixels are classified as fo...

Page 127: ...ponse to a minimum luminance command e g black Number of dark pixels standard Number of defects 16 or less Number of two dark pixels connections 5 or less Note Display should be all white when dark spots are counted Distance between defects is 5 mm or more Distance to the third defect should be 20 mm or more External Modem The following table gives requirements for an external modem for the M3150 ...

Page 128: ...for an External Modem Specification Value Comments Exact model has a Logo or Compatible listing for use with Windows 2000 Server or XP Professional Follow the modem manufacturer s installation procedures for Windows 2000 Server or XP Professional International Telecommunications Union ITU standardization e g V 34 V 90 Physical Serial B Enable in BIOS Setup Logical COM 2 OS s modem preference Inter...

Page 129: ... Pin 3 TX Transmit Data Pin 4 DTR Data Terminal Ready Pin 5 GND Signal Ground Pin 6 DSR Data Set Ready Pin 7 RTS Request To Send Pin 8 CTS Clear To Send Pin 9 RI Ring Indicator Shell Shield Table 2 8 Requirements for an External Modem Specification Value Comments ...

Page 130: ...r HP LaserJet printer UPS and displays comply with IEC 60950 CISPR 22 Level A and EN 50082 1 They carry CE marking to the European Low Voltage and EMC Directives except for the Philips 2 Channel Recorder which carries CE marking to Council Directive 93 42 EEC of 14 June 1993 Warning Information Center system components are not suitable for installation in the Patient Care Vicinity Patient Environm...

Page 131: ...ive documentation is available only a brief overview is given IntelliVue Information Center Application Software describes the Information Center applications software including its features and architecture Services describes embedded management services EMS tools available to service personnel for managing and maintaining Information Center systems Figure 3 1 Major Components of the Information ...

Page 132: ...rmance specifications for the processing unit are the following Intel Pentium 4 1 8 GHz processor RAM 384 Mb hard disk drive 20GB video adapter 1280 x 1024 pixels The PC Workstation supplied by Philips have been configured tested and validated to meet the specific medical device requirements for operating the application software Therefore they are the only hardware approved for use in Information...

Page 133: ...ieve the desired performance These include input devices keyboard and mouse output devices displays speaker recorder and printer and networking SDN SCC PCC as well as supporting hardware such as the UPS and Power Distribution Module Figure 3 3 Peripheral Devices of the Hardware Platform Input Devices Output Devices Network Device Support Devices Keyboard Mouse Speaker Recorders Printer SCC Display...

Page 134: ... and safety tests Information Center software interacts with OS software only through standard Application Programming Interfaces APIs The Operating System and its APIs are described in detail in Microsoft Windows documentation but only briefly here Philips support personnel are encouraged to gain knowledge of these subjects through the variety of OS documentation and training programs available A...

Page 135: ... OS database It provides a secure unified database of configuration data for the operating system and for Information Center application software The Registry replaces the Microsoft MS DOS system files such as AUTOEXEC BAT and CONFIG SYS as well as common Microsoft Windows 3 x files such as SYSTEM INI WIN INI and REG DAT It uses a fault tolerant approach to writing data that ensures that the Regis...

Page 136: ...e Setup Program can add new configuration data to the Registry Device Drivers Device drivers pass data to the Registry and receive load and configuration parameters from the Registry A device driver tells the Registry what system resources it is using such as hardware interrupts and direct memory access DMA channels Device drivers can also report discovered configuration data Warning Changing syst...

Page 137: ...nt settings such as unit wide settings and patient demographic information are stored in the MS SQL ServerTM Database Many of these clinical unit configuration settings can also be stored on the Archive disk for reconfiguration System Configuration Settings Many of these configuration settings can also be stored on the Archive disk for reconfiguration SDN Interface Driver The SDN interface driver ...

Page 138: ...he processing unit s CD ROM drive A Field Install Support Tool FIST on a floppy disk is also provided to facilitate the installation process and a BIOS floppy disk with the latest BIOS for your PC workstation Installation procedures are given in Chapter 6 Start up and Configuration Figure 3 7 Information Center Application Software on CD ROM Figure 3 8 M3154 Database Server Application Software on...

Page 139: ...w of patient information obtained from LAN based bedsides and bedside and telemetry monitors connected to the SDN Non monitoring Mode Non monitoring Mode suspends patient monitoring no central patient monitoring occurs and instead provides functions for Information Center configuration maintenance and troubleshooting A service password is required to gain access to non monitoring mode functionalit...

Page 140: ...t system problems Warning During non monitoring mode applications no patients are being monitored by the IntelliVue Information Center system Services Services functionality manages data for the Applications and for other Services but has no visibility on the Information Center display It operates in the background and has no operator interface Service functionality includes collection and storage...

Page 141: ...easurement Services Database Services SDN Data Acquisition Alarm Services Services Recorder Interface Services APPLICATIONS SERVICES Documentation Services Printer Driver File Registry System Driver Keyboard Driver Display Driver Windows Operating System Mouse Driver PC Workstation Platform Network Driver Adapter Audio Application Software IntelliVue Information Center System Applications Library ...

Page 142: ...ons Manager Sound Manager Human Interface HIF Manager These functions are shown in the block diagram of Figure 3 10 and described in the following sections Figure 3 10 Block Diagram of the Application Software IntelliVue Information Center Applications Applications Manager HIF Manager Sound Manager Keyboard Driver Display Driver Mouse Driver Audio Driver Applications Library Physio Data Server Rea...

Page 143: ... is received by the Physio Data Server from the SDN LAN and passed on to the Main Screen The Patient Window application controls the display of real time physiological and alarm information in the Patient Window It has access to more real time patient data from the Physio Data Server than are available for the Main Screen application As for the Main Screen patient data and alarm information is con...

Page 144: ...larms are recorded and stored in the database Trend Groups sets the contents of the trend groups Event Groups sets the contents of the event groups Stored Waves sets the patient waves that will be stored Scheduled Reports sets the time and settings for reports to be printed Volume Control sets the sound volume of the Information Center internal and external speakers Telemetry Freq sets the telemet...

Page 145: ...or an individual patient from Database Services and presents it in the Patient Window display or delivers it to the Philips recorder or printer when requested Review Applications include the following for each patient Trend Review provides a history of groupings of physiological parameters plotted over time Alarm Review provides a history of alarms including waves and alarm text Event Review provi...

Page 146: ...rresponding to the most critical condition of all of the patients to be annunciated Human Interface Manager Human Interface HIF Manager is responsible for directing the keyboard strokes and mouse or trackball cursor movements on the display and for displaying the keys buttons or other display click area for selecting applications HIF Manager also prevents the operator from accessing any software t...

Page 147: ...mon interface for receiving and distributing data among Information Center Applications and other Services Patient Database Services PDSStore Patient Database Services PDSStore provide interfaces for patient data storage to and retrieval from the processing unit s hard disk A functional block diagram of Information Center Services Physio Data Server Measurement Services Services Documentation Serv...

Page 148: ...ographics alarms and configurations about 1 of data All other patient data are stored in the NT File System in standard NTFS flatfile and sequel database format for later retrieval by applications Up to 96 hours of waveform data can be stored for each patient As noted earlier the Registry maintains configuration data for the application software Note Only configuration data from the Registry and e...

Page 149: ...d and transmits them to the Physio Data Server for distribution It also receives information from the Physio Data Server and transmits it in SDN message format for display by bedside monitors Recorder Management Services RecMgr Recorder Management Services RecMgr provide an interface between the Physio Data Server and Documentation Services For the Philips Recorders Recorder Interface Services bot...

Page 150: ...corder connected Process components of Documentation Status Services for the Philips Recorder do the following Documentation Status Services receive recorder requests from the Applications Manager and pass them on to the Recorder Manager If patient data are to be sent to the Recorder they are obtained from the Physio Data Server Recorder Manager keeps track of the status and location of Recorder s...

Page 151: ...e LaserJet Printer Documentation Status Services manages the printing process for the Information Center system through the Print Manager and Printer Driver of the OS The Print Manager uses a Graphical Data Interface GDI which is a common API for applications that draw things either on a display or a printer Documentation Status Services also keeps track of each application s print capability If t...

Page 152: ...IntelliVue Information Center Application Software 3 22 Software Description ...

Page 153: ...escriptions of site planning for the patient monitoring environment are provided in the Component Monitoring System Site Preparation and Installation Manual Site planning and preparation for the Information Center system will focus principally on the unique requirements of installing Information Center hardware as the central station component The Database Server is one of the hidden components of...

Page 154: ...y are available to power the system and components Mounting Selecting hardware for mounting system components in their designated locations Safety Assuring that all medical safety requirements are met A detailed description of the design of the system including location of Server components and network considerations is given in the following section Network Design Brief descriptions and reference...

Page 155: ... with customer purchased options and factory default configurations pre installed LAN cards and modem card US and Canada only in the Server all ordered mounting hardware and equipment cabling all Philips support and service documentation shipment inventory Packing List Philips Service Provider The Service Provider is responsible for installation of the system at the Customer site including unboxin...

Page 156: ...hould be located at a point central to the Information Centers Clients and Server In selecting switch locations consideration should be given to the cabling distances between devices because cabling is a key cost and limitation of Network design In general switches should be in wiring closets centrally located on the Network Server The Database Server is the network device most accessed by service...

Page 157: ...issues to consider when selecting device locations include the following Assure adequate distance of all devices from electrical equipment that may produce strong electromagnetic fields that can effect data transmission Do not expose devices to water or excessive moisture lint dust or dirt Provide easy access to all devices by service personnel Provide at least 5 cm 2 in of clearance on all sides ...

Page 158: ... stations type of patient data access required at each location real time or stored read write or both possible future capability or expansion These issues are described below Number of Units and Beds The first issue to consider is the number of clinical units and beds to be served by the Patient Care Network and their location The number of beds determines the number of patient monitors and Infor...

Page 159: ...t data and monitoring controls at each monitoring location For example does the clinician need to view both real time and stored patient data from a clinical unit and or other clinical units Will it be necessary to silence alarms or change monitoring control settings The answers to these types of questions are critical to the selection of monitoring hardware and network design And they have great ...

Page 160: ...can be connected to the Clinical Network in one of two ways via the CareNet SDN PCC either hardwired or telemetry and directly either wired or wireless Each type of monitor can monitor only 1 patient CareNet monitors can be Hardwired Monitors can be the Philips Component Monitoring System CMS with extensive monitoring capability the Philips 24 patient monitor with more limited monitoring capabilit...

Page 161: ... data for up to 16 patients Clients can only be used on Networks with a Database Server Documentation Station M3170 Patient Link provides a central location for bedside recordings and reports initiated from SDN hardwired bedsides M2 3 4 bedsides and IntelliVue Patient Monitors for up to 16 patients In addition the Patient Link provides support for bed to bed overview and alarm reflection for M3 4 ...

Page 162: ... up to 6 Information Centers and from up to 24 patient monitors Patient monitors for both systems can be hardwired or telemetry Telemetry mainframes can support 8 channels of telemetry monitoring These design capabilities and limitations are summarized in Table 4 2 Philips Patient Care Network Component Capabilities and Limitations Table 4 1 Release E 01 System Capabilities Description of Limit M3...

Page 163: ...sheets IntelliVue Information Center Design Worksheets are provided in Appendix A for recording clinical hardware and software requirements and options for Information Center system designs Use these sheets to facilitate your design Drawing the Design Once the Design Worksheets have been completed the final step in the design is to draw the Philips Patient Care Network using the devices components...

Page 164: ...ller With 2 telemetry monitors any 2 of the 8 patients can be transferred to telemetry monitoring with no loss of patient monitoring and data storage This Patient Care Network can be expanded to 12 beds by adding the 4 patient upgrade Option C44 to the Information Center Additional telemetry monitoring capability can be obtained by adding telemetry monitors and mainframes to the SCC Figure 4 2 Sma...

Page 165: ...ors are assigned to Information Center 1 and 10 bedside and 2 telemetry monitors to Information Center 2 although other combinations are possible This Patient Care Network can be expanded to 32 patients by adding a 4 patient upgrade Option C44 to each Information Center For more than 24 patient monitors hardwired telemetry however a second SCC is required Additional telemetry monitoring capability...

Page 166: ...for this example is shown in Figure 4 4 Equipment required for this installation is the following 30 beds with no hardwired bedside monitors 12 telemetry monitors on two telemetry mainframes 1 Information Center with 12 patient Option A12 capability 1 System Communications Controller In this example all 30 beds are assigned to one Information Center and any telemetry monitor not being used on an a...

Page 167: ...que to each Information Center because Information Centers do not communicate with each other as to which monitors are currently being used When selecting a bed for monitoring only those unused monitors configured to that Information Center will appear in the Sector Setup window for assignment to the patient Figure 4 5 Large Stepdown Unit with Telemetry Monitoring SCC Information Center Tel9 Tel16...

Page 168: ...y mainframes must be assigned to specific SCCs In this example 16 telemetry monitors and 1 M3150 Information Centers covering 24 patients are networked to each SCC Figure 4 6 Very Large Stepdown Unit with Telemetry Monitoring In such a large system clinicians must know which patients are on each SCC network and which telemetry monitors can be used with each Information Center Clear labeling of bed...

Page 169: ...lemetry mainframe output is connected directly to the Information Center s SDN Interface Card input For two telemetry mainframes the units are daisy chained as shown in Figure 4 7 With this connection the priority wires of the connecting cables are required See Pin Connections in section 2 Figure 4 7 Telemetry Monitoring Without a SCC These examples illustrate the issues that should be considered ...

Page 170: ...es careful analysis by an experienced network designer Philips Service Providers are specially trained to assist customers in reviewing their clinical requirements and designing a Server system that meets those requirements and will be supported by Philips Medical Systems The general concepts and capabilities of Server components and systems given here should only be used as a reference for unders...

Page 171: ...g Extension and Edge switches There are three types of messages that are used in the network Directed Broadcast and Multicast messaging Directed Messages A directed message is a message that is sent from one device to another device using the receiving device s IP address Most network communication is handled via directed messaging Some examples of this are Wave Event and Trend Review exchanges be...

Page 172: ... Figure 4 8 Figure 4 8 Typical IntelliVue Information Center Monitoring Location There are a variety of ways to locate Information Center equipment that satisfy these guidelines In general components used most frequently by monitoring nurses display keyboard mouse speaker recorders printer are located near where they can monitor patients most conveniently Items that are used less frequently proces...

Page 173: ... given in Chapter 2 Caution The following tables give specifications for units shipped at the time of this manual s publication For specifications of more recent units consult their documentation Figure 4 9 Typical Information Center Installations Space and Weight Requirements The following table gives space and weight requirements for the systems shown in Figure 4 9 To determine similar specifica...

Page 174: ... or the documentation for the units that comprise the system Caution If the environmental specifications of the Information Center system are not met damage may be caused to the equipment Table 4 3 Space and Weight Requirements for Information Center Installations System Height cm in Width cm in Depth cm in Weight kg lbs Power Outlets A 42 2 16 6 72 28 64 25 19 7 43 3 2 B 42 2 16 6 114 45 64 25 36...

Page 175: ...th for the clinical equipment Information Centers Clients printers and for the active Network components that require them Distances between wall boxes and the devices that connect to them will depend on the lengths of RJ 45 and other types of cable Network Card and TCP IP Settings The following features of the Information Center software require a second Network interface card NIC to be installed...

Page 176: ...rd and TCP IP Settings depend on the Operating system installed on the device Windows 2000 Step 1 Open the Control Panel Step 2 Open Network and Dial up Connections Step 3 Select the icon for Hospital LAN Step 4 Right click and select Properties from the drop down menu The TCP IP Properties including the IP Address Subnet mask Default Gateway and DNS settings can be entered Figure 4 10 Windows 200...

Page 177: ...the DNS WINS settings if required Figure 4 11 Windows 2000 Hospital LAN TCP IP Advanced Settings Windows XP Step 1 Go the Start Menu and select Settings Network Connections Step 2 Select the icon for Hospital LAN Step 3 Right click and select Properties from the drop down menu Step 4 Highlight Internet Protocol TCP IP and press Properties ...

Page 178: ...Address Subnet mask Default Gateway and DNS settings can be entered Figure 4 12 Windows XP Hospital LAN TCP IP Settings Step 6 Click on the Advanced button and click on the DNS and or WINS tabs to enter in the DNS WINS settings if required Figure 4 13 Windows XP Hospital LAN TCP IP Advanced Settings ...

Page 179: ...00 mA in the U S IEC 60601 1 1 does allow however for the use of other equipment in a medical environment provided that it complies with the relevant IEC standard and is not directly connected to a patient Relevant IEC standards are IEC 60950 for computer equipment and IEC 61010 for laboratory equipment Philips Device Requirements Philips workstations server displays LaserJet printers and active N...

Page 180: ...Site Preparation 4 28 Site Planning and Preparation Figure 4 14 Limits of the Patient Environment 1 5 m 4 9 ft 2 5 m 8 2 ft 1 5 m 4 9 ft 1 5 m 4 9 ft 1 5 m 4 9 ft ...

Page 181: ...UTP Category 5 orange colored cable and installation materials including bulk UTP cable in 305 m 1000 ft rolls UTP patch panels UTP and fiber optic patch cables and UTP wall boxes Available options are given in the IntelliVue Clinical Network documentation Note Philips does not supply bulk fiber optic cable Noise Immunity UTP CAT5 cable has excellent immunity from noise when installed correctly To...

Page 182: ...ling RJ 45 Wall boxes for Information Centers Clients Printers and Server should be within patch cable lengths of their devices Cabling patch panels switches repeaters and media translators should be more than 1 m 3 ft from all powered devices Server UPS etc Labels on all UTP CAT5 cables and terminations should identify the cable patch panel port number and wall box termination Test Documentation ...

Page 183: ...List is provided with the shipment for verifying that all ordered components have been received Hardware components except the Philips Recorders are manufactured by equipment manufacturers other than the Philips Cardiac and Monitoring Solutions Group With the exception of the PC workstation processing units these products are received from their manufacturers and reshipped unopened Unopened Intell...

Page 184: ... aside and missing items should be looked for thoroughly If an item on the Packing List is not found call the Response Center and report the missing item It will be shipped immediately to the customer site Note An Archive floppy disk is attached to the side of the server and workstations Make certain that it is in place and does not get lost Figure 5 3 Archive Floppy Disk and Holder System Serial ...

Page 185: ...on instrument surfaces or any other unusual appearance Document any damage conditions Electrical Inspection No detailed internal or electrical inspection is required The equipment has undergone extensive electrical testing and configuration prior to shipment and all PC boards and operating software have been pre installed Claims for Damage If physical damage is evident during unpacking or if durin...

Page 186: ... the primary display s the keyboard and the mouse or trackball but may also include the recorders speaker printer processing unit and UPS Typical Installations Units placed on the work surface should be positioned in the manner most convenient for use by clinicians Figure 5 5 shows a typical work surface installation of the Information Center with dual display and optional printer and 4 Channel Re...

Page 187: ...s Two work surface installation options are available for the computer keyboard a table top garage PN M3180A A09 and an under table drawer PN M3180A A08 See Figure 5 7 These options permit putting the keyboard out of the way when not being used to provide additional work surface area Procedures for installing these units are described in installation notes that come with the units Figure 5 7 Compu...

Page 188: ...eration should be given to assuring that the surface wall or ceiling structure can hold the weight of the item being mounted See Specifications The Philips Customer Engineer is responsible for assembling the mounting hardware securing it to the surface wall or ceiling mounts and attaching the Information Center component to the mounting hardware Wall Brackets Attachment of wall mount hardware to c...

Page 189: ...e wall mount can be attached to a vertical surface under the IntelliVue Information Center system work surface or on a wall in the neighboring vicinity Figure 5 9 shows the wall mount option for the PC workstation M3180A A18 and its UPS M3180A A11 in vertical and horizontal mounting options Figure 5 9 Wall Mounts for PC Workstation and UPS The following Installation Notes that describe procedures ...

Page 190: ...ponents 5 10 Hardware Installation for this wall mount are described in the Power Distribution Module Installation Note supplied with the PDM Figure 5 10 Wall Mount for Power Distribution Module Wall Bracket PDM Enclosure ...

Page 191: ...les with plugs not firmly attached by screw connections must be secured to prevent accidental unplugging Make certain that the speaker cable cannot accidentally be pulled out because it annunciates alarms Use the Strain Relief Kit M3150 60019 provided and secure the speaker cable to another cable that is secured with a screw connection When securing all cables be sure to provide strain relief loop...

Page 192: ... clip can be used to turn the unit ON and OFF The procedure for installing the Power Switch Cover is the following See Figure 5 12 Figure 5 12 Power Switch Cover Installation Step 1 Peel off the sticky backing on the back of the Power Switch Cover Step 2 Carefully align the Cover over the Power Switch making certain that the hole in the Cover is centered on the power button Step 3 Firmly press the...

Page 193: ...on 5 13 Figure 5 13 Securing Cables on Information Center and Client PCs Power Plug Stick on SDN Plug Speaker Cable Tie UPS Plug Mouse Plug Keyboard secure Strain Relief Loop Tie Mount Strain Loop secure Plug Cable Tie Plug Trackball Relief Bracket ...

Page 194: ...rical output Verify PC Voltage select switch setting Connect the PC power cord to a UPS battery backup outlet Verify the UPS Switch settings are accurate see page 2 25 Connect the Philips 9 pin UPS communication cable gray to the computer interface port of the UPS and the Serial A port on the rear of the Server See Figure 5 14 Figure 5 14 Connections to the M3169 Small Database Server D510 PC OVER...

Page 195: ...put power cord to a properly grounded electrical output Connect the Server power cord to a UPS battery backup outlet Connect the Philips provided 9 pin UPS communication cable gray to the computer interface port of the UPS and the Serial A port on the rear of the Server See Figure 5 15 Figure 5 15 ML370 G3 UPS Server Communication Cable Connection Server to Hospital Intranet If Information Center ...

Page 196: ...in Figure 5 16 Front panel controls for the 2300L are shown in Figure 5 17 Rear panel cable connections are shown in Note See the LaserJet 2300 Printer User s Manual for procedures for properly unpacking and setting up the printer Figure 5 16 2300L LaserJet Printer Device Maximum of Printers M3150 Information Center local database M3170 Patient Link 2 M3154 Database Server system connection to M31...

Page 197: ...ing BOOTP is the default setting indicated by the and can be observed in the Control Panel s Graphical Display This setting can be made as follows press the Select button to display the Control Panel menu Graphical Display Help button Back button Pause Resume Up button Select button Down button Cancel Job button Ready Data Attention button LED LED LED 25 Pin Parallel Connection OR RJ 45 LAN Connec...

Page 198: ... then press Select press the Down button to scroll through the EIO 1 JET DIRECT menu to display the TCP IP menu and then press Select press the Down button to scroll through the TCP IP menu to display the CONFIG METHOD menu and then press Select press the Down button to scroll through the CONFIG METHOD menu to display the BOOTP setting and press Select to save this configuration setting Note The L...

Page 199: ... and wiring diagrams for the total system including options are provided The key to cable numbers is given in Table 3 Follow the appropriate figure to interconnect each unit of the system IntelliVue Information Center The general layout of a typical Information Center installation is shown in Figure 5 19 Plug connections for the PC Workstations are given in Figures 5 13 and 5 14 Figure 5 19 Typica...

Page 200: ...o Card See Figure 5 20 The Main Display then plugs into the Y Cable connector labeled 1 and the Second Display plugs into the Y Cable connector labeled 2 The rear panel Main Display connector is not used Caution Single Display systems must not have a Dual Video Card installed The Main Display connector must be used Mouse Keyboard UPS Main Display Printer Clinical Network Speaker 4 Channel Recorder...

Page 201: ...nnector labeled 2 The rear panel Main Display connector is not used When upgrading the Video Memory Module already inserted in the slot must be replaced with the new Second Video card Caution Single Display systems must not have a Dual Video Card installed The Main Display connector must be used Keyboard Mouse Trackball UPS Serial A Printer Input Voltage Recorder Speaker Plug Selection 2nd Video C...

Page 202: ... Figure 5 23 Figure 5 24 and Figure 5 25 Printer 10 100 Ethernet Interface 2nd Video Card SDN Card Sound Card Main Display Serial A UPS Keyboard Serial B 4 Channel Recorder Mouse Input Voltage Selection Switch Dual Display Connector SDN Interface Speaker Plug Hospital LAN NIC Card Optional See Strain Relief Warning specified with Sound Card See Dual Display Note above ...

Page 203: ...lay Connector Parallel Connector LAN Connector for Serial Connector A Serial Connector B Power Cord Connector Second LAN Card for Hospital LAN Optional Clinical Network 6 5 4 3 2 1 Keyboard Connector Mouse Connector Display Connector Parallel Connector LAN Connector for Serial Connector A Serial Connector B Power Cord Connector Second LAN Card for Hospital LAN Optional Clinical Network ...

Page 204: ...able Connections The rear panel of the touch display has three connections one for the Power cord one for the Video cable see Touch Display Stylus and Holder Mount and one for the USB Cable see Figure 5 26 When the connections have been made the cables can be thread through the mounting stand Figure 5 26 Touch Display Panel Connections AC Power Input Video Display LAN Connection Keyboard Mouse UPS...

Page 205: ...ylus cord to the display as illustrated in Figure 5 27 Figure 5 27 Stylus Cord connection Step 2 Clean the area below the Control buttons on the right hand side of the display with alcohol Wait for the surface to dry and then remove the backing from the stylus holder and adhere it to the display ensuring the wide end of the holder is facing up Video Cable Connector S E L E C T M E N U ...

Page 206: ... ELO icon to open the ELO Touchscreen Properties window Step 2 Press the Video Alignment icon Step 3 Follow the instructions on the screen press 3 targets per screen Step 4 Test the touch alignment by following the on screen instructions If touch is ok press the Green Check icon If touch is not ok press the Arrow icon to redo the calibration M E N U Video Alignment icon ...

Page 207: ...ghtness until the message OSD IS LOCK appears on the screen If the same buttons are pressed again it becomes unlocked Step 2 Press the Menu button to confirm that the Menu buttons are disabled Step 3 Press and hold the top and third buttons Menu and Mute until the message POWER IS LOCK appears on the screen If the same buttons are pressed again it becomes unlocked Step 4 Press the Menu button to c...

Page 208: ...ted is 90 m 300 ft Image quality diminishes somewhat with increasing cable length Coax cable lengths must be cut from the same spool of cable and be equal within 1 m 3 ft Figure 5 29 Remote Slave Display Wiring Diagram Main Display Remote Slave Display Dual Gang Video Wall Plate BNC Connectors Display Video Cable 15 Pin 5 BNC Adapter Cable f f Adapter 15 Pin 5 BNC Adapter Cable 5 BNC 5 BNC Adapter...

Page 209: ...ped with the Printer Hub Note Printer Option M3159A A02 with LAN connectivity must be specified The maximum cabling distance between an Information Center and the Printer is 200 m 656 ft using 2 100 m Category 5 UTP cables as shown in Figure 5 30 Crossover cables are not required Information Centers can be connected to ports 1 7 The Printer should be connected to Port 8MDI X Figure 5 30 Wiring Dia...

Page 210: ...llation is given in the following Installation Note which is provided with the Switch and also contained in the Documentation CD ROM Note When installing the KVM Switch keyboard and mouse cables on the USER PORTs must be attached securely with a cable tie either to the video plug if present or to the cable tie mount provided as shown in Figure 5 31 When securing cables be sure to provide strain re...

Page 211: ...ts connection Information Center D Information Center C Information Center B Information Center A Keyboard Mouse Trackball Keyboard Video Mouse Switch 2nd Display 6 0 PC Connections Refer to the Installation and Service Manual for the particular model PC you are using for connections to the respective ports Attach to Connector 1 on Y cable Attach to connector 2 on Y cable Attach to connector 2 on ...

Page 212: ...e turned OFF 2 Review Safety in Chapter 4 to assure proper electrical grounding and isolation 3 Set the input voltage selection switch on the rear of the PC workstation to the proper line voltage 4 Set 120V UPS rear panel switch settings to those shown in Figure 2 27 5 Set Power Distribution Module input and output voltage switch settings to their proper values See Table 2 PC workstation 60V 2 Cha...

Page 213: ... them in the future do not use the same names or IP addresses This will save time later when they are connected together The IP Address ranges are given in Table 5 1 Warning IP Addresses outside the ranges given in Table 5 1 have not been tested by Philips and are not supported by Philips software Table 5 1 Range of IP Addresses for Network Devices Device Range of IP Addresses Recommended IP Addre...

Page 214: ...ons The default gateway for all Information Centers and Clients must be set to the Database Server s IP Address The default gateway for the Database Server can be set to its default value MAC Address Media Access Control MAC Address is a fixed unique 12 digit HEX number that identifies each device Part of the number identifies the device manufacturer It is hard coded into the device s network inte...

Page 215: ...me tab in Windows XP or Network Identification tab in Windows 2000 The Host Name appears as the Computer Name See Figure 5 33 Figure 5 33 Host Name from Control Panel A device s IP Address can be found by clicking on the Start Settings Network Connections in Windows XP or Start Settings Network and Dial up Connections in Windows 2000 Right click on the Monitoring LAN icon and select Properties Hig...

Page 216: ...ent Monitors are automatically assigned by Philips software Network Installation Worksheets are provided in Appendix A to record Host and Device Names hospital Locations and IP Addresses Complete these Network Installation Worksheets for all devices on the Network Information Centers Clients Patient Link and Small Database Server The following steps describe how to set Host Names and IP Addresses ...

Page 217: ...ver For the Server use the factory default value Step 9 Click OK to close the TCP IP Properties window OK again to close the Network window and then close the Control Panel to return to the Desktop Step 10 Shutdown and Restart the device to return to the Windows Main Menu Note After all Host Names have been changed Database Server and all connected Information Center Client software must be reinit...

Page 218: ... Installation Step 13 Right click on the Hospital LAN icon and select Properties The Hospital LAN Properties window shown in Figure 5 35 opens Figure 5 35 Hospital LAN Properties Window Step 14 Click the Configure button Click on the Advanced tab ...

Page 219: ...lso be verified That procedure follows Step 1 Click on Start Settings and Control Panel to open the Control Panel window Step 2 Double click on the System icon in the Control Panel window to open the System Properties window Click on the Network Identification tab Step 3 Click on Properties to change the Computer Name for this device to a Host Name associated with its location in the hospital e g ...

Page 220: ...tdown and Restart the device to return to the Windows Main Menu After setting Host Names and IP Addresses Network Interface Card NIC configurations must also be verified The following steps give the procedure for verifying the NIC configuration for the Server Step 11 Click on Start Settings and Control Panel to open the Control Panel Step 12 Double click on the Network and Dial up Connections icon...

Page 221: ...Network Names and IP Addresses Hardware Installation 5 41 For NetServer LC2000 P2748U P2748W the following HPSet window may appear Click on the Advanced tab to open the following window ...

Page 222: ...IP Addresses 5 42 Hardware Installation Verify the value in the field shown above Step 16 Click OK to close the window and return to the Network and Dial up Connections window Step 17 Click OK to close the Network window ...

Page 223: ...rdware Address This address will be used during the Config Wizard procedure Note Each Printer must have an IP Address that is different from all other Printers and taken from the Required IP Addresses for Printers from Table 6 2 Testing Network Connectivity Once the IP Addresses of the Server workstations switches Access Points and printers have been set the Network should be tested to assure the ...

Page 224: ...the Host Name is correct a reply using the device s correct IP Address will appear as shown in Figure 5 39 If the ping fails the reason for the failure e g bad IP Address will be shown Identify the problem correct it e g use an IP Address instead of the Host Name and repeat the process Step 5 Repeat Step 4 for each Information Center Client Switch Access Point and Printer on the Network Step 6 Cli...

Page 225: ... are given below Windows XP PCs Step 1 Click on Start Settings and Control Panel to open the Control Panel Step 2 Double click on the System icon in the Control Panel window to open the System Properties window of Figure 5 33 Step 3 Right click on the Hospital LAN icon and select Properties Step 4 Highlight the TCP IP in the Protocols window and click on Properties brings up the Internet Protocol ...

Page 226: ...ional Second Network Interface Card Settings 5 46 Hardware Installation Step 5 Select the DNS tab Enter in the appropriate DNS settings Step 6 Select the WINS Address tab Enter in the appropriate settings ...

Page 227: ...om the factory with software preloaded where the application software must be reinitialized Note This chapter does not cover the Operating System installation or the Application software installation That procedure is covered in Chapter 7 Maintenance Troubleshooting and Repair All Information Center devices must be running same software revision ...

Page 228: ...y have a Master Database Server associated with it If the non master has another Master Database Server name configured it will not accept the new Master Database Server The Master Database Server behaves as the external time source for all non master servers If an external time source source other than the Master Database Server is configured all connected Information Centers and Clients have the...

Page 229: ...dside No Synchronized within 5 minutes Table 6 2 M3150 Information Center Local Database with External Time Source System Component Can Date Time be set on this component Expected Behavior on Time Change Information Center No Synchronized 0 15 minutes Bedside No Synchronized within 5 minutes after Information Center synchronization Table 6 3 Database Server System without External Time Source Syst...

Page 230: ...nized within 1 minute Information Center No Synchronized within 1 minute Information Center Client No Synchronized within 1 minute Bedside No All bedsides synchronized within 5 minutes Table 6 6 Large Network System with External Time Source System Component Can Date Time be set on this component Expected Behavior on Time Change Master Database Server No Synchronized 0 15 minutes Non Master Databa...

Page 231: ...ation software can be installed Step 4 Double click the mastersetup icon Step 5 The Software Installer splash screen opens see Figure 6 1 Figure 6 1 Software Installer Splash Screen Step 6 Press the Install link to initiate the software A second splash screen opens and launches the software installation Table 6 1 Software CDROM Identification Disk Label Description A Operating System Software for ...

Page 232: ...ion Step 7 The Welcome screen opens see Figure 6 2 As noted in the text exit all Windows programs before running this setup program Figure 6 2 Welcome to Philips Setup Window Step 8 Click Next to access the Language window of Figure 6 3 Figure 6 3 Language Window ...

Page 233: ...om Philips for which the Host Name and IP Address have been changed If the Database Server is reinitialized ALL devices must also be reinitialized Click a in the circle preceding Reinitialize Only Note Failure to reinitialize software when a device s Host Name or IP Address is changed will result in the device being unable to communicate with the Database Server when it is being configured in the ...

Page 234: ...dow Step 12 Click Next and the Configuration Wizard window appears indicating that Philips software is initializing The software reinitializing process takes about 2 3 minutes When the software process is complete the Config Wizard begins and sequences through the required configuration windows for the device ...

Page 235: ...mation Center on the Network without a Database Server Restore from Archive Purchased Options and Support Information General Configuration Network Configuration Display Setup Equipment Setup Bed Config Report Settings Report Recording Destination Date and Time Setup Archive M3151 Information Center Client The same as for Information Center on the Network with a Database Server except that the fol...

Page 236: ...nfiguration settings can be viewed without forcing all Information Centers and Clients to go into local database mode Figure 6 6 Database Server Configuration Menu When the Config Wizard is accessed from this menu the following Warning appears Warning Clicking Yes will cause all Information Centers and Clients on the Network to reboot and go into local database mode after which the Config Wizard w...

Page 237: ...an be ignored These fields may be read only or they may apply only to Information Centers and Clients Print All prints all configuration settings Back saves all entries in the current page and returns to the previous configuration window Next saves all entries in the current page and advances to the next configuration window Exit saves all entries in the current page and exits Config Wizard Help b...

Page 238: ...r If the Master Database Server archive is restored on a non master Database Server an invalid configuration is introduced whereby two database servers are set to master Figure 6 7 Restore from Archive Description Fields and buttons in the Restore from Archive window are Field Description Archive Path Enter the name given to the archive file when it was stored on the Archive disk The software auto...

Page 239: ... Restore Procedure The procedure for restoring archived configuration settings from an Archive disk is as follows Step 1 Insert the disk into the A drive Step 2 Enter the correct configuration file name from the disk in the Archive path field If you do not recall the correct file name Click Browse to display the File Manager files Click on 3 1 2 Floppy A to display the files on the disk Click on t...

Page 240: ... aborted Enter the correct configuration file name in Archive path and repeat the process If Restore Patient ADT Settings was checked a Caution window appears warning of the consequences of restoring old Patient ADT data and ending with the question Continue Restoring If you want to Restore Patient ADT Settings click Yes to continue If you do not want to Restore Patient ADT Settings click No and p...

Page 241: ...tain the logs from and select the destination location Two files are created a hostname zip file that contains the operating system event logs and all the Information Center log files and a hostnamejunk zip file that contains a dat file password protected alarm log file Procedure The procedure for backing up log files is as follows Step 1 Select the hostname of the device s Step 2 Verify the locat...

Page 242: ...ver has more than one LAN card installed e g for Web Access select the IP Address for the primary Clinical Network connection i e not the 2nd LAN connection Field Description Server Host Name Read Only for all devices associated Database Server hostname This Device Networked Information Center M3155 Information Center Network Database Database Server M3154 Large Database Server M3169 Small Databas...

Page 243: ... be changed to 1 for the system to work properly Number of displays for the device Networked Information Center 1 default or 2 Option C01 Database Server disabled Local Database Information Center 1 default or 2 Option C01 Information Center Client 1 default or 2 Option C01 Patient Link disabled Viewable Display Width Sets the viewable sweep speed parameter Use this list as a guideline in determin...

Page 244: ...ld is active Enter in the hostname of the Master Database Server Note The Master Server must be installed and configured first However if the Master Server is down and a non master server is in Config Wizard it cannot enable the Patient Data Transfer Web option and enter in the Master server Enter in the hostname of the non master server and continue through the Config Wizard When the Master Serve...

Page 245: ...ut Step 2 Click Next to save changes and advance to General Configuration HL7 Export C14 Enables HL7 export capability Networked Information Center Enable or Disable Database Server not applicable Local Database Information Center Enable or Disable Information Center Client not applicable Patient Link Enable or Disable Holter Export C23 Networked Information Center Enable or Disable Database Serve...

Page 246: ...ame Name of the hospital where the system resides The Hospital Name appears in the footer of some printed reports This field has a 48 character limit Language Read Only Displays the language used in the display text Note The language is selected during Windows Operating System installation To change the language the Operating System must be reinstalled and the desired language selected during the ...

Page 247: ...yed This setting is for M2 M3 M4 IntelliVue patient monitors monitored by the Information Centers connected to this Database Server This setting does not apply to SDN beds Allow patient navigation for Web Enabled only if the Patient Data Transfer parameter was enabled in the Purchased Options window Note This option must be disabled if automated web access is used Web Overview Port Port of the TCP...

Page 248: ...silencing bedside monitor alarms at the device appears in Patient Sectors Yes means that a silencing button appears No means it does not appear and alarms can only be silenced at the bedside monitor Web Access Portal If enabled the Browser button is present on the All Controls window The Browser button is used to open a web browser for viewing browser based applications when an Application Server ...

Page 249: ...type in any desired Standby Messages in the boxes provided using the keyboard Step 4 For an Information Center make the desired selections for this device in the Database Server Settings fields Step 5 Click Next to save changes and advance to the next page Standby Messages Write up to 12 Standby Messages that can be selected in the Patient Window when the Standby button is clicked Each message can...

Page 250: ...Network It also is used to correlate each Information Center with its Clinical Unit and for SDN systems Philips Communications Controller PCC this is also the SCC The Network Configuration window is shown in Figure 6 11 Figure 6 11 Network Configuration Window Description Fields in the Network Configuration window are Clinical Units lists the names of the Clinical Units and their associated monito...

Page 251: ...epartment ID 01 99 ID 00 is lost and found Click OK and the new Clinical Unit name and its monitoring type is added to the Clinical Units list Note Large network systems do not automatically check for duplicate clinical unit names or duplicate bed labels If a large network is being configured verify that no duplicate names are entered When transferring patient data across database servers the clin...

Page 252: ...o select it Click Remove and the name will be deleted from the list If an Information Center is mapped to this SCC it cannot be removed until the association is removed Field Description Device Name Lists the names of the Information Centers and Clients with an identifying icon on the Network of this Server Device Names are entered in the Add to network domain window when the device is added to th...

Page 253: ...a device can be found in the Network application of its Control Panel It is the Computer Name in the Identification window Device Name Enter a name for the Device Generally the Host Name and Device Name are the same and the same name will be entered in both boxes Field Description Location Optional The hospital location for the Device being added As indicated entering this information is optional ...

Page 254: ...em The following table provides what their additional configuration requirements are Field Description Device Name Names given to a 12 Lead ECG Management 24 Port Switch Application Server Holter Networked Printer SNTP Time Source Alert Data Export Client Wireless Access Point with an identifying icon on the Network of this Server Device Names for devices are specified in the Add new network devic...

Page 255: ...abase M3150 Information Center SNTP Time source must be provided by the hospital and must not be part of the IntelliVue Clinical Network It is defined as a separate PC and must be an SNTP Master Time Server that is running the W32TIME service as defined for Windows NT 2000 XP ME The host name can either be a DNS hostname URL or IP Address The time source can reside geographically in any time zone ...

Page 256: ... SNTP Time Source and 12 Lead ECG Management devices IP Address Enter the IP Address of the device being added The device IP Address is assigned when it is installed The IP Address is required to add Access Point 24 Port Switch and Application Server devices Port Enter the port number These must be unique for each DBS The range of port numbers is 8010 8050 This field is enabled only if Alert Data ...

Page 257: ...ck on highlight the name of the SCC in the Connected to SCC list that the device being added is connected to Select an available Central Station number Check the 2 Channel and 4 Channel Recorder settings Click OK to add the device to the List of networked centrals and hallways Repeat Step 4 for all current and planned Information Centers and Clients on the Clinical Network of this Server Step 5 Ad...

Page 258: ...ion Page The Hardware Address MAC Address Click OK to add the printer to the List of network devices Caution Printers can only be added or removed via this window Default printers are determined via the Report and Recording Destination window Note If an Application Server is on the network and needs to connect to the Information Center printers the printers must be shared For systems with Mx Intel...

Page 259: ...esired waveform sweep speed 25 mm sec or 12 5 mm sec Second Lead ECG Sets whether the second lead ECG is to be displayed Note On EASI CMS and V24 bedsides if Second Lead ECG is enabled the secondary wave on the Information Center is always the second channel of ECG regardless of the secondary wave selected at the CMS or V24 bedside Color Scheme Provides 2 color options for patient data Click a in ...

Page 260: ...nges and advance to Bed Configuration Note For Information and Centers on the Network without a Database Server the next configuration window is Equipment Setup for creating labels for Beds Telemetry Equipment and bedside Monitors and assigning monitors to beds MOVE UP DOWN Use to change the priority order of the Parameters for display To change the order of a Parameter there are two methods Click...

Page 261: ...to beds and display the Information Center that will receive their monitoring data The Equipment Setup window is shown in Figure 6 13 Figure 6 13 Equipment Setup Window for Beds Description Field Description Selected Unit Selects the unit to set up the equipment All the units added to the domain in the Network Configuration window are displayed and the first unit is highlighted To select a differe...

Page 262: ... g Bed1 Bed2 Unit is the name of the Clinical Unit where the monitoring equipment is located Unit_1 Unit_2 For networked Information Centers clinical Unit names are given in the Network Configuration window Selecting Telemetry as the Label Type displays a window with an Equipment Labels for Telemetry field This window is used to set up labels for telemetry monitors to be used in the selected unit ...

Page 263: ...d labels to Mx IntelliVue Patient Monitors in a unit using the fixed monitoring mode where the Mx IntelliVue is mapped to a specific port in the switch The switch port number their associated Bed Label and the Information Center that receives their patient data is displayed Selecting the Monitor Label icon is used to map bed labels to Mx IntelliVue Patient Monitors in a unit using flexible monitor...

Page 264: ...SDN branches on the SCC for patient monitors Bed Label Label assigned to the patient bed for the monitoring equipment attached to that LBN If an entry has an equipment Label but no Bed Label then it has been entered as unassigned for monitoring equipment that can be assigned during monitoring with the Sector Setup application Equipment Label assigned to the monitoring equipment attached to that LB...

Page 265: ...as the Bed Label Setup equipment only is for assigning monitoring equipment to a branch number without giving it a Bed Label This allows for telemetry monitors to be available to the user in Sector Setup but with no Bed Label or Patient Sector assignment Clicking a check in the box selects this option and the Located at bed field will be disabled Note When adding new equipment e g IntelliVue Patie...

Page 266: ... the of the Monitor Label selected Fields in the Map Monitor to Monitor Label X window are Equipment Type is not active for M3 M4 IntelliVue monitors and is grayed out Equipment Label is for selecting a Monitor Label for assigning to a Bed Label The arrow to the right of the field displays the list Setup equipment only is for assigning M3 M4 IntelliVue monitoring equipment without giving it a Bed ...

Page 267: ...s as follows Click on highlight a Switch in the left column to display its Port Click on highlight a Port to select it for assignment Click on Setup to bring up the Map Monitor to Port X window X is the of the Port selected Fields in the Map Monitor to LBN X window are Located at bed is for selecting the Bed Label to the monitoring equipment Bed Labels and Unit names in the Bed Labels field appear...

Page 268: ...solicited data export for periodic parameter Range 30 60 Default 30 Send Time Messages Specify whether a Network Management NMD message with the current date time should be sent periodically every 60 seconds Right after the connection is established the message is sent to the client Range Yes or No Default Yes IP Port for unsolicited Specify the socket port number through which clients connect to ...

Page 269: ...dit IDs is for configuring the SDN ID and the LBN ID Fields in the Edit IDs window are Bed Label lists the bed label It is read only Network ID Id SDN indicates the target client bed network ID value It is either 1 or 2 The default is 0 Bed ID LBN indicates target client 2 digit bed ID from 1 24 The default is 0 Note If exporting HL7 output to CareVue the Id SDN and Lbn settings must be configured...

Page 270: ...ted skip to the Setup Switch Procedure Setup LBN Procedure Step 1 Assign SDN monitoring Equipment hardwired and telemetry on SCC Logical Branch Numbers LBNs to Bed Labels as follows Click on highlight the first SCC in the left column of the Equipment Setup for Selected SCC field Click on highlight the first LBN in the LBN column to activate it for assigning a patient monitor Click Setup to bring u...

Page 271: ...l in the Equipment Setup for Monitor Labels field Note The Monitor Label must also be entered in the Patient Monitor See the M3 M4 or IntelliVue Patient Monitor User s Guide for more details Setup Switch Procedure Step 1 Assign M3 M4 IntelliVue Monitoring Equipment on Switch Port Numbers to Bed Labels as follows Click on highlight the desired Switch in the left column of the Equipment Setup for Se...

Page 272: ...s field in Device Setup and Support Information Click the up down arrows to the right of the box to change the number in the box 1 Column 2 Columns of columns of Patient Sectors on the Main Screen 1 Column is only available for 8 patients or less Click in the circle preceding the desired selection Waves per Sector Sets the number of monitoring waveforms that appear in Patient Sectors The number of...

Page 273: ...plays a list of the Central Station s that are available for the SCC the Information Center is connected to Central Station s already in use will be grayed out and are not selectable Clicking on any Central Station changes the being used for that Information Center SCC Read Only Identifies the SCC supplying patient monitoring data to this device Monitoring Read Only Set whether the assignment of p...

Page 274: ...3 M4 IntelliVue monitors Bed Label and Monitor Label are different Equipment Type Specifies whether the monitoring equipment is Hardwired patient monitor fixed to a bed location or a mobile Telemetry monitor that can be assigned to patients from different beds M3 M4 IntelliVue Patient monitor Monitored by Name of Information Center that is monitoring this device Sector Number of the Patient Sector...

Page 275: ... any Information Center For Information Centers that monitor both M3 M4 IntelliVue and SDN monitors Available beds are those associated with both M3 M4 IntelliVue and SDN monitors that share the same SCC in Equipment Setup but not presently being monitored by any Information Center For Clients Available beds are those presently being monitored by an Information Center but not yet assigned to a Pat...

Page 276: ...Click the mouse button and the Bed label in that Patient Sector will be removed and reappear in the Available beds list Notes When the Unassign cursor moves over a Patient Sector with no bed it shows a circle with a slash When the Unassign cursor moves over a Patient Sector with a bed assigned to it it shows a single bed icon with an X Clicking OK stores the bed assignments and returns to the Bed ...

Page 277: ...s of Waves Per Sector and whether to Show Alarm Limits in the Setup Sector Layout fields whether the Dual Resting Display option should be enabled Note The number of waves can be 3 for 4 Patient Sectors 2 for 6 12 Patient Sectors 1 for 16 Patient Sectors and 2 for 16 Patient Sectors with Dual Resting Display enabled Step 8 Verify the desired Patient Sector layout of Patients and Columns in the Lay...

Page 278: ...essograph Specify the dimensions of large the bitmap is to be There is no maximum minimum limits A typical size of an addressograph is 30mm x 70mm Field Description Report Type Lists the names of each of the report types For every report type a unique configuration can be given The list of report types are Alarm Report Event Report Event Summary Report Fast Alarm Report ST Report Trend Report 12 L...

Page 279: ...None Addressograph Bitmap Patient Name header default Medical Record Number header default Bed Label header default Page Number footer default Unit Name footer default Hospital Name footer default Report Name Print Date Time Field Description Button Description Store Settings Stores the configured settings Test Print Prints a test page of what the configuration looks like Note Test Print only work...

Page 280: ...Event Summary Report Fast Alarm Report ST Report Trend Report 12 Lead Report Unit Report Wave Report Printer Lists the network printers that have been configured in the Network Configuration window Note If a local printer is configured the local printer is listed in the printer list Default Printer Indicates a printer set as the default printer of the system A warning message displays if no printe...

Page 281: ...o Channel Recorder attached to it Note The combo box under this field indicates the 2 Channel recording destination for this device The combo box is disabled if the 2 Channel Recorder Attached checkbox is checked and the current device is listed in the combo box as the recording destination It is enabled if the check box is unchecked Note In a Local Database system there is no device listed in the...

Page 282: ...this happens Time Zone must be reset manually Field Description Date MDY Sets the current Month Date and Year To change the values do the following Click in a box to highlight the number Use the up down arrows to the right of the field to increase or decrease the value in the box Time H mm Sets the current Hour and minute mm To change the values use the same procedure as above Time Zone Informatio...

Page 283: ...icking on the appropriate Time Zone Step 3 If the Information Center location uses daylight savings time Click in the Automatically Adjust For Daylight Savings Time box Time will then change automatically to the correct value when daylight savings time changes Step 4 If Date and Time Setup was activated directly from the Configuration menu Click on Store Settings A Time Set App box will appear ask...

Page 284: ...Clients Step 1 Shutdown and restart the Database Server by Click on Start in the lower left of the Windows Main Menu to bring up the Windows Server menu Click on Shut Down to bring up the Shut Down window Click on Restart the Computer and Yes to restart Server software Note If the system has the Web Access option hospital IT broadcast messages may appear on the Server s Main Screen These messages ...

Page 285: ...tion Main Screen Returns to the Service Password window of Figure 6 18 in a locked out mode requiring the Service password to be reentered Enter Config Mode Opens the WARNING window Clicking Yes causes all Information Centers and Clients on the Network to reboot and go into Local Mode and the Server stops storing patient data The remaining buttons indicate the status of Information Centers and Cli...

Page 286: ...stem will be in operating mode Step 11 If 3 or more Database Servers are connected each Database Server must restart the IIS Service by entering the Service Shell and going to Maintenance Restart IIS Service If this is not done at this time Patient Data may not be visible across all Database Servers using the Web Access feature Note Restart IIS Admin Service must be run after all Database Servers ...

Page 287: ...pplications and tools to assist users and service personnel in quickly identifying troubleshooting and resolving problems so that monitoring down time is minimized Chapter 7 describes procedures for maintenance troubleshooting and repair of the Information Center system in the following sections Maintenance page 7 2 Troubleshooting page 7 7 HL7 Tools page 7 87 ST AR Configuration Reporting Tools p...

Page 288: ...off immediately Disable Touchscreen for cleaning process With a touch screen display you can access patient data by pressing the screen element directly on the display You need to disable the touch feature before cleaning the display screen Disable touch and clean the display by performing the following steps Step 1 Disable touch by pressing then releasing the Alt F5 key combination Step 2 Verify ...

Page 289: ...p in air intake areas that must be removed to assure proper cooling and circuit operation Air intakes of workstations and the server should be checked regularly and any dust buildup removed Status error messages on Main Screens LED displays and LCD front panel displays and entries in device Event Logs may also alert the customer to these conditions UPS The UPS requires little maintenance other tha...

Page 290: ...cifications the sweep speed of the main display can be checked and adjusted to assure 25 mm s 10 The procedure for adjusting a display to achieve this sweep speed is described in Chapter 8 under Testing Product Assurance Philips 2 Channel Recorder The Philips Recorder has mechanical and optical components that require regular cleaning for dependable operation This includes cleaning of the paper ou...

Page 291: ...ing a soft lint free cloth dampened with diluted soap and water Do not use alcohol or other solvent Do not disassemble repair or remodel the recorder Do not use an AC adapter other than which is specified Do not pull on the paper see instructions for clearing paper jams Caution Do not ship with the roll of paper installed cut off the end of paper and remove the roll Thermal Paper Store thermal pap...

Page 292: ... the printer cover Step 2 Rotate the thermal printhead release lever toward the back of the printer Step 3 Open the paper cover and remove any paper that has become jammed Step 4 Rotate the thermal print head release toward the front of the printer Step 5 Shut the printer cover Step 6 Make sure that the end of the paper has been cut straight Step 7 Insert the end of the paper into the insertion sl...

Page 293: ... monitoring and more extensive troubleshooting applications for service personnel from the Service menu in non monitoring mode Information available for User Troubleshooting during patient monitoring include Error and Status Messages on the Main Screen that indicate recorder conditions status of print jobs and monitor connections Status Log Quick Unit Status for identifying the operational status ...

Page 294: ...e Access Admin RAS for remote troubleshooting by Philips service personnel Shutdown and restart for rebooting system software LED Diagnostics tables are also included that list symptoms displayed by LEDs on nonfunctioning hardware possible causes and corrective actions that can be taken to restore functionality ...

Page 295: ...and verify alerts are logged with bed label text information and time date information If alerts are in paging log file alerts have been received by the Emergin Alarm Messenger system Notify customer to contact Emergin for further troubleshooting within the Emergin system wireless infrastructure and or end user devices Alert Data Export interface is not running Verify status of Alert Data Export b...

Page 296: ...equired to complete the transfer of patient data Symptom Possible Cause Action Symptom Possible Cause Action HL7 Output to CareVue is not working If CareVue is set up as a redundant server system and the primary server fails the HL7 export does not work Bring CareVue server back online If it cannot be brought back up remove it from the HL7 target client list CareVue client and hostnames are incorr...

Page 297: ...of unexpected network conditions or errors Export errors Check the Export log file on Information Centers originating HL7 data and on the Database Server Pay careful attention to all Connection accepted from and Connection from rejected messages There should be one accepted message each time an HL7 target system makes a connection A disconnect message with error 0 means the HL7 target system perfo...

Page 298: ... Admin Service on page 7 83 Second NIC Card on Database Server Information Center is not configured correctly Verify the Second NIC Card is configured with the appropriate settings See Network Card and TCP IP Settings on page 4 23 Application Server and Database Server Information Center are not connected Ping the Application Server using its hostname from the Database Server Information Center Ve...

Page 299: ...settings See Network Card and TCP IP Settings on page 4 23 Hospital ID Department ID configuration settings do not match those of the receiving device Verify the configurations settings in the Purchased Options and Support Information Page and the Equipment Setup clinical unit setup window match See Purchased Options and Support Information and Equipment Setup in Chapter 6 Symptom Possible Cause A...

Page 300: ...Centers and Clients for overviewing Server connectivity flow of stored patient monitoring data to the Server for storage and out to Information Centers and Clients for review Note SDN and Server Connectivity are covered in this manual Wireless and Network Connectivity are covered in the Clinical Network Service Manual Figure 7 2 Network Server Connectivity Components Each connectivity component sh...

Page 301: ...ty Investigation The following table provides a brief guideline for identifying sources of SDN connectivity problems Caution Status Log information on a device that is disconnected from the network e g gone into local database mode may not reflect the current status of other devices on the Network Table 7 1 SDN Connectivity Troubleshooting Assessment Investigation Are patient data waveforms and pa...

Page 302: ...problems Table 7 2 Server Connectivity Troubleshooting Assessment Investigation Are patient data waveforms and parameters being received by the Server Check that Information Centers are not in Local Database Mode Are patient data waveforms and parameters being stored correctly by the Server Check Review Applications for each connected patient and verify that patient data have been correctly stored...

Page 303: ...ty check whether Clients are receiving data from Information Center determine if other Information Centers are in local database mode look at Link LEDs on device ports of Network interfaces If only Information Center is affected problem is likely its network connection If other Information Centers or Clients are affected problem is likely a network or Server connection Review Event Log Application...

Page 304: ...ocal DB Look at Link LEDs on device ports of LAN interfaces to identify the failed connection Test UTP and fiber optic cable connections Reestablish Server connection to network Reboot Clients if necessary Clients may reboot automatically once connection to the Database Server is restored M3151 Client waveforms dropout for 15 120 seconds applications shut down PC goes to Desktop for 10 20 seconds ...

Page 305: ...ase mode because the server is not available or Warning 4208 Restarting applications because the database server connection is unavailable System will come up in Local DB Ping connections between devices and Server to test connectivity Ping Switch by its IP Address Identify failed link or Switch Correct failed link or Switch Reestablish Server connection to Switch Reboot Information Centers and Cl...

Page 306: ...ew User Troubleshooting tools with users to assist them in self diagnosing minor problems to identify who to call when unable to resolve a problem and so they can provide useful information to service personnel about a problem Error and Status Messages There are a number of system conditions that will be identified by Philips software during routine system assessments For these conditions the syst...

Page 307: ...ler or hub Resend print job Check printer for problems printer has a paper jam out of paper printer off line remove paper jam add paper to printer consult printer User s Guide Printer is busy Printer needs attention printer is presently printing printer problem exists None see steps above No printer connected System does not recognize any connected printer check printer connection check printer co...

Page 308: ... are not listed meaning they are no longer connected to the SDN These device conditions can then be reported to service personnel for corrective action Support Information Users can also access the Purchased Options and Support Information window which lists who to contact when a problem occurs and gives a variety of information about the Information Center or Client that may be useful to service ...

Page 309: ...thout disrupting monitoring Network Statistics provides operational information on network switches and access points Telemetry Services provides information about telemetry monitors and mainframes connected to the Information Center Diagnostics Diagnostics provides the following troubleshooting diagnostic tools Printing Recording and SDN tools for determining status and diagnostic information on ...

Page 310: ...and High These settings control the hospital LAN bandwidth utilization during patient data transfer Change Units Password opens the change units password dialog box Available on the Database Server and M3150 Information Center only Print Configuration opens the Printer dialog box Other Services Other Services include the following additional tools Control Panel tools for installing and configuring...

Page 311: ...bServ process This does not cause loss of patient data and does not cause Information Centers to operate in local mode Sychronize Large Network Server List used to synchronize the server list on non master Database Servers Reset Database Log resets the SQL server transaction log files to optimize performance This does cause Information Centers to operate in local mode On Database Servers only Upgr...

Page 312: ...e system security or applications for which users should be notified Clicking on Event Log in the Service menu brings up the following Event Log window Figure 7 8 Event Viewer Log Window Clicking on Log in the menu in the upper left of the Event Log window permits selection of the Event Log categories Events recorded in each category are the following System Log records events logged by Windows sy...

Page 313: ...re successful for example a user s successful attempt to log on to the system Failure Audit Audited security access attempts that failed for example if a user tried to access a network driver and failed Note Error coded events are the only type of events that relate to Philips applications and are the only codes described in this manual For other types of events consult Windows documentation The o...

Page 314: ...olumn and Description field for Application events in the Event Log Information in the Description column appears in text format in the Description field of the Event Detail window Explanation of the events and Corrective Action to take to correct the problem are also provided In some cases the proper action is to contact the Response Center Note When Philips software restarts for any reason for e...

Page 315: ...nter Error 2008 Invalid link to next SDN message Corrupt incoming data Contact Response Center Error 2009 Invalid high order bits in SDN message Corrupt incoming data Contact Response Center Error 200B Virtual Terminal Protocol could not connect to arrhythmia controls object Contact Response Center Error 200C Virtual Terminal Protocol could not connect to database alarms object Contact Response Ce...

Page 316: ...because Error XX Reboot system If this persists reinstall Philips software Install Could not open HKEY_LOCAL_MACHINE Registry because Error XX Reboot system Could not write value to Registry because Error d Reboot system If this persists contact Response Center OpenProcessToken failed Contact Response Center AdjustTokenPrivileges enable failed Contact Response Center Auto Reboot Failed Reboot syst...

Page 317: ...r password entered Verify proper user access Philips Private password entered Verify proper user access RecMgr Error 2504 The default case on a switch was reached Report to Response Center and reboot system Error 2510 No primary wave was found in the pds Using the first two waves Reboot system If this persists reinstall Philips software Error 2511 No data was found in the pds This could be a tempo...

Page 318: ...rt text in Event Log to Response Center Reboot system SDNConfig The database service has not started The application must be terminated Reboot system sdprocess Clinical password entered Clinical password was used in Unit Settings password window Verify proper user access ServiceLog EntryApp Winsock connection failed Reboot system If this persists reinstall OS software Could not initialize and or u...

Page 319: ... SDProcess exiting to operating system Reboot system If this persists reinstall Philips software Unable to shutdown BootService exiting to operating system Reboot system The sound driver is not running or its state could not be verified Reboot system If this persists reinstall OS software Support Info Winsock connection failed Reboot system If this persists reinstall OS software Could not open HKE...

Page 320: ... stardate log Step 3 The SystemErrors log will be displayed Step 4 Print this file by clicking on Print in the File menu at the top left corner of the screen or Step 1 Go to c stardate bin and double click on LogViewer exe Step 2 The Log Viewer application opens Go to File Open to select the log files More than one log file can be displayed as shown in Figure 7 9 Figure 7 9 LogViewer Window System...

Page 321: ... by clicking on Print in the File menu at the top left corner of the screen or Step 1 Go to c stardate bin and double click on LogViewer exe Step 2 The Log Viewer application opens Go to File Open to select the log files More than one log file can be displayed as shown in Figure 7 9 Exception Error Log Files If the system crashes or exceptions occur the state of the system when it crashed is store...

Page 322: ... compressed file on a floppy disk or hard drive The logs are copied and compressed for one Information Center Client or Database Server at a time Step 1 Select Diagnostics Backup Error Logs Step 2 Select the hostname of the device Step 3 Verify the location of the backup log path If another location is desired press the Browse button Step 4 Press the Backup Logs button to begin backup ...

Page 323: ...o send too much data to the card The transfer did not complete Reboot Philips system If problem persists reload Philips software If problems still persists reload OS and then Philips software Error 898 The amount of data read by the card from the driver does not agree with the expected count The transfer did not complete Reboot Philips system If problem persists replace SDN Interface Card Error 89...

Page 324: ...ers The software logic for the recorder will be reinitialized and the driver to card recorder connection will be reestablished Some recording data may be lost Reboot Philips system If problem persists replace SDN Interface Card Error 913 Have reached the end of the driver to card transfer count while reading an sdn message packet and there was no end of message header Transfer did not complete Reb...

Page 325: ... adapter interrupts have occurred within time out period Scheduling an adapter reset Reboot Philips system If problem persists replace SDN Interface Card Error 1798 Performing driver initiated adapter reset No action required normal operation when the Philips system is started Error 1799 The SDN adapter is running No action required normal operation when the Philips system is started Error 1800 A ...

Page 326: ...vice being serviced e g Central1 Bed1 Service Person s Name is for entering the name of the person who made the change or is entering the information Description of the Repair Upgrade is for entering a brief description of the change that was made It has a 255 character limit Date MDY is for setting the date Month Day Year the change was made using the up down buttons to change the values in the b...

Page 327: ...nnects to the Server Caution Service Log information should be archived regularly since it may be lost if the disk drive crashes View Service Log The View Service Log window is used to review the service history of the system See Figure 7 10 Figure 7 10 Service Log View Window The service history of individual devices can be viewed Device Name e g Central1 Bed1 Date of the entry Time of the entry ...

Page 328: ...name for the Service Log such as SVCELOG Step 5 Click on the Save as type pull down button and click on either of the following entries Text Files TXT saves the data in ASCII type format for viewing applications such as Notepad The suffix TXT will be added to the File Name if a file extension has not been added dB Export file DAT saves the data to a disk for importing to a database for operational...

Page 329: ... the Information Center or Client is in Local Database Mode data on other Network connected devices will not be current and may be incorrect There are two versions of the Status Log Quick Unit Status and All Data Categories and both can be accessed from either the All Controls window or the Service menu Quick Unit Status The Quick Unit Status version of the Status Log provides summary information ...

Page 330: ... of the device e g Online Offline Operating Mode is the device operating mode if defined e g Monitoring Demo Unknown Software Revision is the identifying number of the Philips software release e g E xx xx for current software Central Assign is the name of the central station to which the device is assigned if applicable CS Location is the number of the central station to which the device is assign...

Page 331: ...are Product Options and Recorder Destination The All Data Categories Status Log is shown in Figure 7 13 Figure 7 13 All Data Categories Status Log Window Network The following information is provided in the Status Log for each device on the network Device Name e g CCU1 Central1 etc IP Address e g 172 31 xxx x Subnet Mask i e 255 255 0 0 MAC Address of the device PC Hardware Information on the foll...

Page 332: ...ct Options The following information is provided for the options that have been purchased for each Philips system on the network Model Type M3150 IIC Local DB M3155 IIC Network DB M3151 IIC Client M3154 Large DBS M3169 Small DBS M3170 Patient Link Number of Patients 4 6 8 12 16 for Information Centers and Clients up to 48 for the M3169 Small Database Server up to 128 for the M3154 Database Server ...

Page 333: ... as shown below If upgrading from an earlier release the Cisco 1900 switch may be shown If this is the case please go to the section titled Cisco 1900 Switch on page 5 53 Caution Verify that clinical users are not using the Information Center Web when opening the Network statistics on the Database Server When the Network Statistics web page is invoked the Information Center Web Access loses its co...

Page 334: ...window provides the following information about the switch and a switch image Status the level of severity of the event generated Alert the specific event identification Date Time the date and time the event was received by the web browser interface This value is shown in the format DD MM YY HH MM SS AM PM for example 19 04 01 09 15 26 AM Description a short narrative statement that describes the ...

Page 335: ...ersion installed IP Address IP Address assigned to switch Management Server website URL to go to for help For information on network traffic quality go to the Status tab and then Port Counters See Figure 7 17 Figure 7 17 Status Port Counters HP 2524 Switch The Device View under Configuration tab this window gives another visualization of the switch port status Figure 7 18 Caution Do not use the Co...

Page 336: ...h The System Info window under the Configuration tab is an area where you can give or view the location of the switch and a contact name which will be viewed in the Identity window Figure 7 16 Enter any information and then click Apply Changes See Figure 7 19 Figure 7 19 System Info HP 2524 Switch ...

Page 337: ...iguration Parameters Setting Factory Default Recommended Configured System Name HP ProCurve Switch 2524 Name given to switch Inactivity Timeout min 0 10 Port Trunk settings Ports 1 26 Type All set to 10 100TX All set to 10 100TX Enabled All set to Yes All set to Yes Mode All set to Auto Ports configured to specific mode and speed via the ConfigTool 10HDx for 10 Mbps Half Duplex devices 100HDx for ...

Page 338: ... service detects that the UPS is not connected to Serial Port A a message indicating At least one service failed to initialize may appear If this message appears Step 4 Click OK and proceed to Step 11 If this message does not appear Step 5 Go to the Windows Main Menu and click on Start Settings Control Panel and double click on the Services icon 2 gears to open the Services window Step 6 Scroll do...

Page 339: ...its 8 Parity None Stop bits 1 Flow control Xon Xoff Step 19 Press Enter twice to get to the command line If the command line does not appear recycle power on the switch disconnect and connect power cable Step 20 At the command line prompt enter the following Type 2 for Switch Config Type 4 for Spanning Tree operation The first 8 ports are displayed To view the other ports go to Edit and press Ente...

Page 340: ...the switch in Network Configuration Switch IP Address the IP Address of the switch on the network Physical Location the location of the switch as entered in Network Configuration The Help button provides access to Help information Help screens may cause temporary color changes to Philips monitoring screens but do not otherwise effect patient monitoring display or storage Note This application allo...

Page 341: ... 7 23 shows the Detailed Port Statistics Report for port 0 27 which is used by the Database Server Report statistics are cumulative from the time the device was started or since the Report was last cleared Figure 7 23 Detailed Port Statistics Report for the Database Server Access Points Access Points provides a list of the networked access points configured in Network Configuration this is describ...

Page 342: ...ress Type in the IP Address of the device whose statistics are desired Click OK and the Statistics window for that device will display Stop terminates a search for the Statistics window of a Switch before it has completed Print brings up the Print Manager window for printing the information on the page being viewed to a networked printer ...

Page 343: ...etailed information on telemetry mainframes and transmitters refer to their Service Manuals The Telemetry Mainframe Services window has 6 tabs in the upper left corner that access the windows listed below Each window contains the following controls on the left side of the window Telemetry Mainframes field for selecting the telemetry mainframe number whose information is to be displayed Record RF H...

Page 344: ...ays the following information for telemetry transmitters M1400X series transmitters Bandwidth Lead Selection Lead Label Lead Swap on off M26xxx series transmitters Bandwidth Lead Selection Lead Label SpO2 Alarm Limits ST Parameters The ST Parameters window displays the following information for ST measurements General ST Parameters ST Module Enabled Disabled ST Alarm Limits Measurements ms ST Modu...

Page 345: ...inframe parameter settings are ignored while others are overridden The following telemetry mainframe settings are ignored by the Information Center and Unit Settings are used instead To change these settings use the Information Center s Unit Settings application ECG HR Alarm limits ST Alarm Limits ST Measurement points The following telemetry mainframe settings are overridden by the Information Ce...

Page 346: ...nostics and Recording Printing Diagnostics They are accessed from the Diagnostics menu of Service as shown in Figure 7 25 Figure 7 25 Diagnostics Menu for Information Centers and Clients SDN Recorder Diagnostics The SDN Recorder Diagnostics tool tests the Serial Distribution Network SDN interface cards in Information Center and Client PCs and the Philips Recorder It runs in non monitoring mode as ...

Page 347: ... Service Manual Stop Test stops the print test before it has completed Recorder Test Status provides messages that assist the procedure and indicate the status of the self test and the Recorder s condition SDN CARD initiates a self test of the SDN Card in the Information Center or Client PC and its branch connections The procedure is as follows Step 1 Click Start Test to initiate the self tests St...

Page 348: ...vely monitored patient and Test an internal test recording Live activates the Available Beds field from which a live recording from a specific bed can be selected A 20 second delayed recording of the primary and secondary waves from the patient in that bed serves as the recording test Test selects internal test data for the recording test Start initiates the selected test recordings The Recording ...

Page 349: ...ar of each application Note Windows Help windows often cover part of patient waveforms However they do not effect Philips system monitoring or alarms To see patient data resize and move the Help window to the lower half of the display screen Performance Monitor Performance Monitor is a graphical tool for measuring the performance of the computers on the network Windows Explorer Windows Explorer is...

Page 350: ...firming the HL7 output has been redirected If it fails a message displays showing the connection could not be made to the new target device See Figure 7 29 Verify the new target system is connected and retry Figure 7 29 Redirect HL7 Messages Step 5 When the data has been collected the target system must be configured back to the original configuration setting using this menu item Follow steps 2 4 ...

Page 351: ...ase Server To start Service Portal Support double click on NetDeviceLink html in the Logs directory of the Startdate directory of the Server s D drive This opens the RAS Link to Network Devices window shown in Figure 7 31 Note Service Portal Support capability is also available to a remote PC accessing the Server through Remote Access Services See Appendix D Dial In Procedure for Remote Access to ...

Page 352: ...for that device For example clicking on the Link 172 31 0 70 Logs next to the Device Type M3155 Information Center brings up the Logs window where icons for each of the logs available through Service Portal Support are displayed Clicking on a Switch Link or Access Point Link will bring up the Network Statistics windows for that device as described in Network Statistics on page 7 47 ...

Page 353: ... status and configuration settings of the Server s RAID software The M3169 Database Server does not support RAID Step 1 Click on Desktop Tools in the Shutdown menu Step 2 Select Start Programs Compaq System Tools Compaq Array Configuration Utility The Utility opens with the window shown in Figure 7 32 Figure 7 32 Compaq Array Configuration Utility Step 3 Verify an array is listed in the Logical Co...

Page 354: ...igure 7 35 Figure 7 35 Array Information Proper configuration settings for the Raid disk drive are shown in Figure 7 35 If this is not the configuration settings the RAID configuration may have to be restored This procedure is described in Restoring RAID Configurations on page 7 140 NetServer LC2000 NetRaid Assistant Utility This application provides direct access to status and configuration setti...

Page 355: ...Raid Assistant double click on NRAID EXE in the CLIENT directory of NetRAID on the Server s C drive This opens the HP NetRaid Assistant Server Selection window of Figure 7 37 Select View Only and click OK to display the HP NetRaid Assistant window of Figure 7 38 Figure 7 37 HP NetRaid Assistant Server Selection Window Note This application can also be accessed from the Windows Main Menu by clickin...

Page 356: ... Onlin disk is operating properly as part of a configured logical drive READY disk is free to be included in RAID but has not yet been configured Failed disk has failed and may have to be replaced Rebuilding disk is in the process of being rebuilt into a logical drive HOTSP disk is kept as a Hot Spare not applicable for the Database Server For proper Server operation the status of each disk should...

Page 357: ...g on Display opens the Raid System Configuration window of Figure 7 40 which shows the configuration settings of the NetRaid disks Figure 7 40 Raid System Configuration Window Proper configuration settings for the 3 Raid disk drives are shown in Figure 7 40 If these are not their configuration settings RAID configurations may have to be restored This procedure is described in Restoring RAID Config...

Page 358: ...etRaid Assistant double click on NRAID EXE in the PCON directory of NetRAID on the Server s C drive This opens the HP NetRaid Assistant Server Selection window of Figure 7 41 Select View Only and click Ok to display the HP NetRaid Assistant window of Figure 7 42 Figure 7 42 HP NetRaid Assistant Server Selection Window Note This application can also be accessed from the Windows Main Menu by clickin...

Page 359: ...o be included in RAID but has not yet been configured Failed disk has failed and may have to be replaced Rebuilding disk is in the process of being rebuilt into a logical drive HOTSP disk is kept as a Hot Spare not applicable for the Database Server For proper Server operation the status of each disk should be Onlin as shown in Figure 7 43 Configuration settings can be viewed by clicking on Config...

Page 360: ...shows the configuration settings of the NetRaid disks Figure 7 45 Raid System Configuration Window Proper configuration settings for the 3 Raid disk drives are shown in Figure 7 45 If these are not their configuration settings RAID configurations may have to be restored This procedure is described in Restoring RAID Configurations on page 7 140 ...

Page 361: ...that have no recorder connected to select another device with a recorder to print its recordings Add Remove Database Servers Used by the Master Database Server for adding and removing non master Database Servers This list is used in the Web Access and Patient Data Transfer options If a Master Database Server adds a non master server to its list verify that the non master does not already have a Ma...

Page 362: ...lable on Database servers and M3150 Local Database Information Centers only Print Configuration Opens the Printer dialog box to delete a print jobs in the queue or a stuck print job while the devices are in monitoring mode This is not to be used to add or delete printers Adding and deleting printers must be done via the Network Configuration page of the Config Wizard Table 7 10 Patient Data Transf...

Page 363: ...enu contains a variety of Windows tools for Philips systems The following installation and configuration settings can be made with these tools Warning During Philips software installation the Philips CD ROM and Field Installation Support Tool automatically set Operating System parameters to their proper values Therefore the following tools should only be used to validate settings and not to change...

Page 364: ...k properly it can be stopped by highlighting it right clicking and then selecting Stop and then restarted by clicking on Start In some cases this can quickly resolve an application problem e g with a UPS or Web Access without having to reboot the entire system Remote Access Admin If service personnel are unable to resolve a problem the Response Center can be contacted for additional help The M3154...

Page 365: ...try Editor Performance Monitor Event Viewer Event Log For the modem to make a connection RAS must be activated Windows Help information describing these tools is provided in each window The procedure for opening the RAS Administrator is the following Step 1 Click on Remote Access Admin in the Other Services menu of the Service window to access the Remote Access Admin window Figure 7 49 Remote Acce...

Page 366: ... in the left frame and then right click and select All Tasks Stop to stop the service Windows Help information describing these tools is provided in the windows for each application Internet Service Manager Internet Service Manager is used to configure settings that grant or deny access to patient data on the Server by specific PCs on the hospital network User Manager User Manager is used to set o...

Page 367: ...ntrolled shutdown of software and the saving of all existing data and configuration settings An optional choice in the shutdown sequence provides for immediate software rebooting from the final window Caution Shutdown Normal is the only recommended way to properly power down the Philips system If the Reset or power Off buttons are used or the power plug is removed to shut down the Philips system t...

Page 368: ...select that option Step 3 Click OK and the Philips system will shutdown following the option selected Desktop Tools Desktop Tools shuts down Philips application software and returns the Server to the Operating System mode Clicking on Desktop Tools brings up the following WARNING indicating that all Information Centers and Clients will go into local database mode Figure 7 55 Desktop Tools Warning W...

Page 369: ... services are persistently failing Patient Data storage and retrieval 12 Lead Analysis Export Patient Data Transfer Holter Export Web Overview HL7 Export SNTP Time Source Bed to bed overview CareGroups Contact the Response Center or factory for recommendations Synchronize Large Network Server List Synchronize Large Network Server List manually synchronizes the server list on each server in a Large...

Page 370: ...ter and Clients into Config Mode There are two procedures given below Upgrade NLS Catalogs Automatic Process for release E 01 Database Server systems and the Upgrade NLS Catalog Manual Process is supported on release M3150 Information Center Local Database E 01 and earlier releases and earlier release D 01 E 0 Database Server systems Upgrade NLS Catalogs Automatic Process The NLS text catalog file...

Page 371: ...e upgraded using the Manual process procedure given below Step 6 When complete reboot the connected M3155 Information Centers and Clients They automatically return to monitoring Upgrade NLS Catalog Manual Process The NLS text catalog files must be retrieved from the IntelliVue Patient Monitor Documentation CDROM Performing this procedure drops all devices into non Monitoring Mode Step 1 Insert the...

Page 372: ...in each Figure 7 60 NLS Directory Step 6 Two NLS folders with the same major revision number cannot co exist in the NLS folder If an earlier sub version exists i e 6_8 was present in the directory that the 6_10 files were copied to the 6_8 directory must be deleted Folders with different major numbers i e 5_10 6_10 can co exist in the NLS folder Step 7 Reboot the devices They return automatically ...

Page 373: ... at the time the tool is run all connected Information Centers and Clients will reboot into local database mode If this is unacceptable run the tool on a PC connected to the hospital LAN Step 1 Insert the Application Software CDROM Using Windows Explorer or File Manager copy the client exe tool located in the Viridia Tools HL7 directory to the C Temp directory Step 2 Open an MSDOS prompt window an...

Page 374: ...lems configured for the solicited message interface Syntax QRYCLNT server CONTINUOUS query1 queryn where server is the host name or IP address of the target client CONTINUOUS if used repeats the query continuously query1 queryn lists with bed labels or CareNet branch specifications CareNet branch specification CareNet number branch number Example ICU1 ICU2 Bed12 1 17 2 22 MDIL message type format ...

Page 375: ...nto a 7 character string broken down as follows First Character Codes The first character identifies the ST AR revision Character Identifies First ST AR s revision Second Patient category pacing mode and analysis level Third and Fourth Classification mode single or multi lead Detection mode auto or manual User specified lead label manual detection mode only User specified minimum threshold 150 350...

Page 376: ...gory pacing mode and analysis level Patient Type Paced Mode Arrhythmia Level Second Character Neo True Cardiotach 0 Basic 1 Enhanced 2 False Cardiotach 3 Basic 4 Enhanced 5 Ped True Cardiotach 6 Basic 7 Enhanced 8 False Cardiotach 9 Basic B Enhanced C Adult True Cardiotach D Basic F Enhanced G False Cardiotach H Basic J Enhanced K ...

Page 377: ...ad listed in the table below Classification Mode Detection Mode User Specified Detection Lead User Specified Detection Threshold Algorithm Minimum Detection Threshold Third and Fourth Character Multi Auto N A N A 150 00 Manual Lead I 150 150 350 10 11a 200 200 350 12 13a 250 250 350 14 15a 300 300 350 16 17a 350 350 350 18 19a Lead II 150 350 150 350 20 29 Lead III 150 350 150 350 30 39 Lead AVR 1...

Page 378: ... 350 150 350 W0 W9 Lead V1 150 350 150 350 X0 X9 Lead V2 150 350 150 350 Y0 Y9 Lead V3 150 350 150 350 Z0 Z9 Lead V4 150 350 150 350 b0 b9 Lead V5 150 350 150 350 c0 c9 Lead V6 150 350 150 350 d0 d9 Lead V 150 350 150 350 f0 f9 Lead MCL1 150 350 150 350 g0 g9 Lead MCL2 150 350 150 350 h0 h9 Lead MCL3 150 350 150 350 j0 j9 Lead MCL4 150 350 150 350 k0 k9 Lead MCL5 150 350 150 350 m0 m9 Lead MCL6 15...

Page 379: ... The sixth character identifies the ECG hardware source and lead set in use 3 wire EASI etc EASI Mode Active Classification Channels Active Detection Channels Fifth Character Standard non EASI electrode placement 0 0 0 1 1 2 2 1 0 3 1 4 2 5 2 0 6 1 7 2 8 EASI placement for conventional 12 Lead derivation 0 0 9 1 B 2 C 1 0 D 1 F 2 G 2 0 H 1 J 2 K ECG HW Source Lead Set Sixth Character unknown unkno...

Page 380: ... 7 5w 8 10w 5 ECG A module unknown 9 3w B 4w 9 5w C 10w 9 ECG resp A module unknown D 3w F 4w D 5w G 10w D ECG B module unknown H 3w J 4w H 5w K 10w H ECG resp B module unknown L 3w M 4w L 5w N 10w L M3000A Measurement Server unknown P 3w R 4w P 5w S 10w P ECG HW Source Lead Set Sixth Character ...

Page 381: ...the Source of Asystole Pause Missed Beat PNP or PNC alarm detection or beat interval M2600 Telemetry unknown T 3w V 4w P 5w W 10w P M3001A Measurement Server unknown b 3w c 4w b 5w d 10w f ECG HW Source Lead Set Sixth Character Event Source Seventh Character N A 0 look_ahead 1 look_back 2 look ahead beat rejection 3 ...

Page 382: ...re describes how to make the necessary settings some of which must be supplied by the customer to make Web compatible with the hospital s intranet Step 2 Double click on the Internet Information Server item in the Console Root menu in the left area of the Microsoft Management Console window to display the Server Host Name Step 3 Click on the Server Host Name to display its Description and IP Addre...

Page 383: ...es window Step 6 Click on the Web Site tab Verify the IP Address field is set to All Unassigned Note Be careful to select the IP Address of the NIC for the hospital s Internet and not that of the Clinical Network LAN Step 7 Click in the circle preceding Limited To in the Connections field and set the number to 20 connections ...

Page 384: ...ab in the Default Web Site Properties window Step 9 Move the Performance Tuning slider to Fewer than 10 000 all the way to the left Step 10 Assure that the following selections are made Enable Bandwidth Throttling Maximum network use 8 096 KB S Connection Configuration HTTP Keep Alives Enabled ...

Page 385: ...ory window When connecting to this resource the content should come from A directory located on this computer Local Path C Inetpub wwwroot Access Permissions Control Content Content Control Read Log access Index this directory Write Directory browsing allowed Application Settings Name Default Application Permissions Script Step 13 Click the Configuration button in the Application Settings field ...

Page 386: ...g setting in the App Mappings window Cache ISAPI applications Step 16 Double click on the line in the Extension mappings field containing htr to open the Add Edit Application Extension Mapping window Step 17 Make the following settings Script engine Check that file exists Step 18 Click OK to return to the App Mappings window ...

Page 387: ...n mappings stm and idc Step 20 Click on the App Options tab in the Application Configuration window Step 21 Make the following settings in the App Options window Enable session state Session timeout 20 minutes Enable buffering Enable parent paths Default ASP language VBScript ASP Script timeout 90 seconds ...

Page 388: ...ake the following settings in the App Debugging window Debugging Flags Enable ASP server side script debugging Enable ASP client side script debugging Script Error Messages Send detailed ASP error message to client Send text error message to client Step 24 Click OK to close the Application Configuration window ...

Page 389: ...p 27 Remove all documents from the Enable Default Document field by click on a document name to select it for removal multiple documents cannot be selected click Remove Step 28 Add the Login asp document to the Enable Default Document field by click Add to open the Add window type Login asp in the Document field click OK to close the Add window Login asp should now be the only document in the Enab...

Page 390: ...in the Default Web Site Properties window Step 30 Click Edit in the Anonymous Access and Authentication Control field to open the Authentication Methods window Step 31 Make the following settings in the Authentication Methods fields Allow Anonymous Access Basic Authentication Password is sent in Clear Text ...

Page 391: ... open the Anonymous User Account window Step 33 Make the following settings in the Anonymous User field User Name ClinicalUser Password ClinicalUser Enable Automatic Password Synchronization Note Be certain to enter the User Name and Password exactly as given above Step 34 Click OK A dialog box will appear for confirming the password Step 35 Reenter ClinicalUser ...

Page 392: ... to confirm the password Step 37 Click OK to close the Authentication Methods window and return to the Directory Security tab Step 38 Click on the HTTP Headers tab in the Default Web Site Properties window Step 39 Click on the File Types button to bring up the File Types window ...

Page 393: ...7 107 Step 40 Click on the New Type button to display the File Type window Step 41 Make the following settings in the File Type fields Associated Extension png Content Type MIME image png Step 42 Click OK to return to the Default Web Site Properties window ...

Page 394: ...during software startup To view these LEDs the workstation cover must be removed The following LED lighting sequence should occur during power on software rebooting and during the SDN Interface Diagnostics test The LED lighting key is as follows Card end Key LED Lighted LED Blinking LED Off Table 7 10 SDN Card LED Sequence During Software Rebooting Test Stage LED Condition Description Power Off Be...

Page 395: ...stablish contact with the SDN Card if the Normal Operation stage pattern did not occur then normal operation has not been established if the SDN Problem pattern occurs during normal operation then there is an SDN connection problem Check the SDN interconnections and reboot the Philips system SDN Driver Installation The SDN driver starts near the end of the OS boot process When it starts it sets al...

Page 396: ...e 7 62 Figure 7 62 LAN Card Link LEDs Table 7 11 shows the meaning of the green Link LED that can be viewed through the hole in the rear of the card Table 7 11 LAN Card LED Diagnostics LED Condition Description Possible Cause Off No Link no connection device at other end of cable is Off faulty cable inverted TX RX Solid Green Flashing Green Operational proper operation with or without activity LNK...

Page 397: ...leshooting the UPS Symptom Possible Cause Corrective Action UPS will not turn on lamp within power I O switch is not illuminated but beeps when power I O switch is on Rear panel circuit breaker is tripped Circuit breaker is tripped when button is extended Unplug excessive loads and press button to reset breaker Line cord plug is not properly connected Check line cord plug and engage it properly No...

Page 398: ...expected run time Low battery warning is sounded prematurely Excessive loads connected to UPS Unplug excessive loads from UPS Battery is weak due to wear or recent operation during utility power outage Recharge battery by leaving UPS plugged in for 12 hours without use Test control during recharge If UPS sounds low battery warning prematurely when retested replace battery or UPS UPS beeps continuo...

Page 399: ...be accessed from the Control Panel menu of the Other Services menu of Service as shown in Figure 7 46 The procedure for opening the UPS configuration window from the Windows Main Menu is as follows Step 1 Click on Start in the lower left corner of the Windows Main Menu to access the Windows Workstation menu Step 2 Click on Settings to display its menu Step 3 Click on Control Panel to display the C...

Page 400: ...oltages Power failure signal Positive Low battery signal at least 2 minutes before shutdown Disabled Remote UPS Shutdown Positive Execute Command File Disabled UPS Characteristics Expected battery Life 2 min Battery Recharge time per minute of run time 1 min UPS Service Time between power failure and initial warning message 120 sec Delay between warning messages 120 sec Step 6 When the UPS configu...

Page 401: ...reen Faulty SDN cable Check all SDN cables SDN Interface Card malfunction Run SDN Card Diagnostic Check Event Log for causes Shut down system and reboot Software malfunction Shut down system and reboot Reinstall Philips application software Reinstall Windows Operating System software SDN data source malfunction Faulty bedside monitor Troubleshoot bedside monitor Faulty telemetry monitor Troublesho...

Page 402: ...r Replace Recorder XXX recorder door is open message Recorder door is open Door switch is dirty Door switch is defective Recorder is faulty Close Recorder door Clean door switch Replace door switch Replace Recorder No recorder connected message No Recorder is in the Recorder Rack Recorder Rack or Rack Power Supply cable is disconnected or faulty Insert Recorder in Recorder Rack Connect or replace ...

Page 403: ...function Run SDN Card Diagnostic Check Event Log for causes Shut down system and reboot Software malfunction Shut down system and reboot Reinstall application software Reinstall Windows Operating System software SDN data source malfunction Faulty bedside monitor Troubleshoot bedside monitor Faulty telemetry monitor Troubleshoot telemetry monitor IntelliVue Information Center system malfunction Sys...

Page 404: ...ystem is unsuccessful the next step is to reinstall the software both Operating System and Philips application software ML370 G3 Database Server ILO Configuration The following procedure describes how to set the Integrated Lights Out ILO configuration on the M3154 Database Server ML370 G3 Note The ILO configuration procedure is required only for a new Server that has not been previously configured...

Page 405: ...erver and for Information Centers and Clients BIOS for the Server are also on a separate disk from those for Information Centers and Clients Note The Kayak family of PCs and the LH3 NetServer is not supported in E 01 The BIOS settings for these platforms are in this section for reference only and the settings are for Release E 0 M3154 Database Server Server BIOS are contained on the Server BIOS Up...

Page 406: ...ep 1 Insert the Recovery BIOS Floppy Disk into the A drive of the Server Step 2 Properly shutdown and power cycle the Server to reboot it When Welcome to ROMPAQ appears on the screen Step 3 Press Enter to display the Select a Device window Step 4 Verify that Compaq Proliant ML370 G2 is highlighted in the List of Upgradeable Devices and press Enter The message Please Wait appears When Select an Ima...

Page 407: ...LC 2000 BIOS Upgrade Disk from the Server s A drive and place it in its holder on the side of the Server When Press F2 to enter Setup appears at the bottom of the screen Step 6 Press the keyboard F2 key and the Phoenix BIOS System Configuration window appears Step 7 Perform the System Setup procedure for the HP P2478WA Net Server LC 2000 on page 7 126 Note The F2 Key MUST BE PRESSED when Press F2 ...

Page 408: ...atabase Server ML370 G3 Database Server During the Boot Up process watch for the message about 30 seconds Press F9 key to ROM Based Setup Utility 2 beeps may be emitted just before this message appears When this message appears Step 1 Press the keyboard F9 key to display the ROM Based Setup Utility Note The F9 key must be pressed immediately after the message appears or the Server will continue th...

Page 409: ... Change its setting to Disabled using the arrow key and press Enter Select PCI Embedded Compaq 64 Bit Dual Wide Ultra3 SCSI Adapter Port 2 and press Enter to display its options Change its setting to Disabled using the arrow key and press Enter Step 14 Press the keyboard Esc key to return to the ROM Based Setup Utility window Step 15 Select Boot Controller Order and press Enter to display its menu...

Page 410: ...p 2 appears only briefly so you have to be attentive If you miss it reboot the Server by turning the Server Off and then On or simultaneously pressing the keyboard Ctrl Alt Del keys Step 2 Follow the boot process carefully and watch for the Press F9 Key message Step 3 Press the keyboard F9 key when the message Press F9 Key for ROM Based Setup Utility appears at the top of the screen You may hear 2...

Page 411: ...Ultra3 SCSI Adapter Port 1 Disabled PCI Embedded 64 Bit Dual Wide Ultra3 SCSI Adapter Port 2 Disabled PCI Slot 6 Ethernet Network Controller IRQ 11 Step 14 Press Esc to return to the Setup menu Note Steps 15 and 16 may be required to satisfy License requirements Date and Time Step 15 Select Time and Date and press Enter to display the Set Time and Date window Step 16 Set the Time and Date if incor...

Page 412: ...is connected select Serial Ports and press Enter select Serial Port B change to Disabled press Enter twice press ESC twice to return to the Configuration Menu If an external modem is installed select Serial Ports and press Enter select Serial Port B change to Enabled 2F8 IRQ3 press ESC twice to return to the Configuration Menu Select PCI Device Settings and press Enter select PCI IRQ Locking and p...

Page 413: ... Step 4 Select the Included SCSI B channel using the down arrow key and press Enter Step 5 Change the value to Yes using the up down arrow keys and press Enter Step 6 Press the right arrow key twice to move to the Configuration menu Step 7 Select Integrated I O Ports and press Enter to access its menu Step 8 Select Serial Ports and press Enter to access its menu Step 9 Select Serial Port B and pre...

Page 414: ...lable and Enter Step 33 Press the keyboard ESC key three times to go to the Exit Menu Step 34 Select EXIT Saving Changes and press Enter to access the Setup Confirmation window Step 35 Select Yes to Save configuration changes and exit now and press Enter to save the changes Step 36 Continue the OS installation procedure described in Operating System Installation Compaq D510 PCs Notes The procedure...

Page 415: ...10 key to Accept The system returns to the Setup Utility window Storage Menu Step 11 Select Storage in the upper row menu to display the Storage menu Step 12 Select Device Configuration and press Enter to display its menu Step 13 Select Hard Disk and IDE Primary 0 and press Enter to display its menu Step 14 Select Default Values and IDE Defaults and press Enter to display its menu Select Translati...

Page 416: ...play its menu Step 32 Verify the following Device Options to the values indicated Num Lock at Power On On PME Wakeup Events Disable ACPI S3 Support Disable Integrated Audio Disable Step 33 Press F10 to Accept these changes Reboot Step 34 Select File in the upper row menu to display its menu Step 35 Select Save Changes and Exit and press Enter When the prompt Are you sure appears Step 36 Press the ...

Page 417: ...o Release E 01 Set the correct Time and then the correct Date if needed Initial Display Mode press Enter and change from Silent to BIOS then press Enter Step 8 Select the Advanced folder Move down the Configuration Menu items using the UP and DOWN arrow keys and change only the settings as indicated below all other settings remain the same Integrated USB Interface press Enter USB Controller press ...

Page 418: ...O press Enter and change to Disabled press Enter Step 12 Select the Exit folder Move down the Configuration Menu items using the UP and DOWN arrow keys and change only the settings as indicated below all other settings remain the same Exit Saving Changes press Enter Save Current changes and Exit press Enter The PC will now reboot Step 13 It is recommended that you make an additional copy of the BI...

Page 419: ...tegrated I O Ports Serial Port A Change to Manual and Verify Settings Base I O 3F8 Interrupt IRQ 4 Serial Port B Change to Manual and Change Settings Base I O 2E8 Interrupt IRQ 3 if no external modem Base I O 2F8 Interrupt IRQ 3 with external modem Parallel Port Auto Default Mode Change to ECP Press Esc Step 10 Select Boot Menu Select Quick Boot Mode and Change to Disabled Step 11 Select Power Men...

Page 420: ...external modem is connected change the value to Disabled and press Enter If a 4 Channel Recorder is connected change the value to Enabled 2E8 IRQ3 and press Enter If an external modem is connected change the value to Enabled 2F8 IRQ3 and press Enter Step 9 Press the keyboard ESC key twice to access the BOOT menu Step 10 Select Quickboot Mode and press Enter to access its submenu Step 11 Change its...

Page 421: ... If an external modem is connected change the value to Enabled 2F8 IRQ3 and press Enter Step 9 Press the keyboard ESC key once to return to Advanced Menu Step 10 Select Integrated Audio Device and press Enter to access its submenu Step 11 Make the following selections Integrated Audio Disabled top entry MIDI Port Disabled Game Port Disabled Step 12 Press the keyboard ESC key twice to access the BO...

Page 422: ...ange its value to Disabled and press Enter or if a 4 Channel Recorder or external modem is installed then change its value to Enabled and press Enter Step 12 Select Base I O address Serial Port B and press Enter to access its submenu Change its value to 2E8 and press Enter if no external modem Change its value to 2F8 and press Enter if external modem present Step 13 Select Interrupt Serial Port B ...

Page 423: ...E8 IRQ3 Step 4 Use the down arrow key to scroll down to Audio Audio Functions Step 5 Set Audio Functions to disable Use F8 for the next value Warning The Vectra XU minitower PC MUST have its embedded audio functions disabled or NO ALARMS SOUNDS will be generated Step 6 Use the arrow key to scroll to Memory Test Step 7 Set Memory Test to Enable use the keyboard F8 key to select the next value Step ...

Page 424: ... the following port and accept the recommended LPT1 and skip to Install Printer Software Window in step Click Next For a network printer click Create a new port and select Standard TCP IP Port option in Type of port field Click Next Step 6 When the Add Standard TCP IP Printer Port Wizard is up click Next to Add Port window Enter 172 31 254 1 in the Printer Name of IP Address field The Port Name fi...

Page 425: ...rinter in the upper row menu Step 16 Click Properties in the Printer menu to bring up the Printer Icon Properties window Step 17 Click on the Advanced tab in the Properties window Make the following selections in the window Always available Priority 1 Spool print documents so program finishes printing faster Start printing after last page is spooled Print spooled documents first Step 18 Click on t...

Page 426: ...an be connected to a network and 8 Printer Names and IP Addresses have been preloaded into the system for assignment to individual printers Printer Names are lj_001 lj_002 lj_003 lj_004 lj_005 lj_006 lj_007 lj_008 IP Addresses are 172 31 254 1 172 31 254 2 172 31 254 3 172 31 254 4 172 31 254 5 172 31 254 6 172 31 254 7 172 31 254 8 Restoring RAID Configurations If the RAID Configuration is lost o...

Page 427: ...r to continue Step 9 Press the keyboard Esc key to exit the Raid Configuration The system will then reboot ML370 G2 Server The following procedure describes how to set the RAID Redundant Array of Independent Disks configuration for the Server Step 1 Shutdown and restart the Server to reboot it Step 2 Follow the boot process carefully and watch for the Press F8 to run the Option ROM Configuration f...

Page 428: ...ion Step 3 Delete current RAID configurations as follows a Select Configure in the Management Menu using the up down arrow keys and press Enter b Select Clear Configuration and Yes and then Enter to clear the RAID configuration Step 4 Setup the Logical Drive as follows a Select Configure in the Management Menu and press Enter b Select View Add Delete Configuration and Enter to bring up the View Ad...

Page 429: ...r e Press any keyboard key when the prompt appears at the bottom of the screen Step 8 Press the keyboard Esc key to return to the Management Menu Step 9 Press the Esc key again Step 10 Select YES in answer to Exit and Enter Step 11 Reinstall Windows Operating System and Philips Application software following procedures provided in this chapter For the HP D5000 Net Server LH3 Step 1 Shutdown and Re...

Page 430: ... and Enter e Select WRBACK and Enter f Press the keyboard Esc key until the Object Menu appears Step 6 Verify the SCSI Transfer Rate settings as follows a Select SCSI Channel in the Object Menu and Enter b Select Channel 0 and Enter c Select SCSI Transfer Rate and Enter d Select ULTRA 2 and Enter e Select YES and Enter f Press the keyboard Esc key until the Management Menu appears Step 7 Verify di...

Page 431: ...ge directory Step 5 Double click on mkfloppy bat These files will then be transferred to the floppy disk Step 6 When the process is complete scroll through the window to ensure no errors were detected Press any key and remove the floppy disk Label the floppy disk Information Center Bootable Floppy Version E where E corresponds to the version number of the Philips software and store it in a safe pl...

Page 432: ...disk drive Step 2 Go to the Desktop and open My Computer Step 3 Click on the icon for the disk you want to copy from e g 3 5 floppy A Step 4 Open the File menu and select Copy Disk Step 5 Click Start and follow the onscreen steps Step 6 When done write protect the floppy disk label it and store in secure location Replaceable Parts Replaceable Parts for the Information Center system can be ordered ...

Page 433: ...ress the F1 key at the top of the keyboard The FIST program can be copied to a floppy disk if the original disk is lost The procedure for copying the FIST program from the CD ROM to a floppy disk is described in the Recreating FIST Bootable Floppy Disk section in this chapter Operating System Installation Installation Worksheet An Installation Worksheet is provided in Appendix A for recording info...

Page 434: ... to the device you are installing Step 6 The copyright screen displays Press any key to continue or the Ctrl C key to stop the installation Figure 7 61 Copyright Window Select IntelliVue Product Type 1 M3150 Information Center Local Database 2 M3155 Information Center Network Database 3 M3151 Information Center Client Do not hit ENTER after making choice Enter selection number 4 M3154 Large Databa...

Page 435: ...pt the default subnet mask 255 255 0 0 Default Gateway M3154 M3169 Database Servers M3150 Local Database Information Centers press Enter to accept the default M3155 Network Information Centers M3151 Information Center Clients enter in the IP Address of the Database Server and press Enter Language Select the appropriate language by typing in the language code that corresponds to the language you ne...

Page 436: ... is unable to continue because set up parameter specified by your system administrator or computer manufacturer is missing or invalid Setup must therefore ask you to provide this information Once you have furnished the required information unattended setup operation will continue Press OK to close the error window In the Windows XP Professional Setup window enter the Product Key and press Next The...

Page 437: ...re cannot be installed until the XP operating system license is activated When the Check Activation icon was clicked the window shown in Figure 7 66 appears Figure 7 64 OS Activate Welcome Screen Step 1 Select Yes I want to telephone a customer service representative to activate Windows and click Next Step 2 Select the location from the drop down list A toll free number if available displays in ad...

Page 438: ...r Note The Product and Installation ID numbers shown in Figure 7 65 are shown for example purposes only Do not use these numbers Figure 7 65 OS Activation Phone Screen Take care when entering in the confirmation ID numbers Verify each section before continuing ...

Page 439: ...Calibration on page 5 26 for the procedure Application Software The installation procedure is given in the following steps Step 1 Modify the hostname and or IP Address via Control Panel Network if necessary Reboot the PC Step 2 On the Database Server only when the Server comes back online double click the IIS Configuration icon on the desktop This automatically configures all the IIS settings Caut...

Page 440: ...e installation Step 8 The Welcome screen opens see Figure 6 2 As noted in the text exit all Windows programs before running this setup program Step 9 Click Next to access the Language window Figure 6 3 Click a in the box preceding the desired language in the Select the language field The up down arrows to the right of the field can be used to scroll through the list Step 10 Click Next to access th...

Page 441: ...is complete the Config Wizard begins and sequences through the required configuration windows for the device See Configuration on page 6 9 Note If restoring all settings will be restored using the Archive disk created before the OS installation The only setting that must be manually configured is the Patient Data Transfer Bandwidth Utilization See Patient Data Transfer Bandwidth Utilization on pag...

Page 442: ...Troubleshooting 7 156 Maintenance Troubleshooting and Repair ...

Page 443: ...to a component is found assess the damage to determine if repair or replacement is required Repair or replace the component as required before continuing the Product Assurance Tests Cables Step 2 Check all cables of the Information Center system for signs of abrasion wear or other damage If any cable shows evidence of damage repair or replace the cable prior to using the Information Center system ...

Page 444: ...t turns on correctly and its On light is illuminated Step 4 Verify that all active Network devices switches repeaters media translators are on and their On LED is illuminated Observing Software Boot Up The software boot up process has 2 phases the OS boot process and the Philips boot process The steps of these processes are described below Follow the start up sequence and verify the following OS B...

Page 445: ...ces to initialize displayed in the center followed by Entering monitoring mode Step 6 Starting Services grey screen Information Center Services software are initialized and a grey screen appears with Testing sound system During this test four distinct tone sequences will be played Listen to the external speaker for the 4 sound tones Step 7 Monitoring Mode Following the loading of the SDProcess app...

Page 446: ...ctly Step 6 Test the printer by printing a text based report or a graphical report with waveforms Or use the Recording Printing Diagnostics application in the Diagnostics menu of the Service mode Check that the data print correctly Step 7 Test the keyboard by accessing the Purchased Options and Support Information application of the Service mode Type characters from all keys upper and lower case i...

Page 447: ... Display Sweep Speed For full compliance with Philips system specifications the sweep speed of the display s shall be 25mm s 10 Setting this value is required for any new or replaced display but not for replacement of the video card or video driver The following procedures describe how to make the sweep speed setting The procedure for CRT displays is different from that for Flat Panel Displays For...

Page 448: ...d measuring from the mid point of a window to the edge Window mid points to use are the center line of a 2 column Patient Window or between the Ok and Cancel buttons on the Warning message window See below To assure proper adjustment The ruler must contact the glass of the CRT only in the center of the Main Screen image and should be tangent at point of contact Do NOT bend the ruler to conform to ...

Page 449: ...s the wrong orientation press and release the display EXIT button and then press the display RESET button Step 2 Press and release the CONTROL button to highlight Auto Step 3 Press and release the PROCEED button The display will briefly go blank and then reappear This step automatically adjusts the image position horizontal size and the fine display settings The borders shall now be centered and f...

Page 450: ...25 mm s 10 the measured time t shall be between Modem Test The following procedure tests a factory installed modem on a PC or server and external dial in access Step 1 Click Start in the Windows Main Menu and then Programs Step 2 Click Accessories in the Programs menu Step 3 Click Hyperterminal in the Accessories menu Step 4 Click HyperTerminal in the Hyperterminal menu If the Location Information...

Page 451: ...on Window If a Dialing Properties window appears Click Cancel When the Connection Description window appears Click Cancel to access the New Connection HyperTerminal window of Figure 8 3 Figure 8 3 New Connection HyperTerminal Window Step 5 Click on File in the upper row menu to bring up its menu ...

Page 452: ...window of Figure 8 3 Step 9 Follow the Action steps in Table 8 1 for your Model PC or server to verify the modem connection and dial in access Table 8 1 Modem Test Procedure Model Action D5000A P2478U P2478W M3168A Notes Type Press Enter AT F1 resets the modem to factory defaults Response if OK OK Type Press Enter ATM0 last character is a 0 zero turns the speaker off Response if OK OK Type Press E...

Page 453: ...The tests and inspections in these tables must be followed by Philips Service Providers when the Philips system is installed and after any service event Table 8 2 describes which tests shall be performed for Philips system components Information Centers Clients Database Servers Clinical Network components for each type of service event Type Press Enter AT T0 last character is a 0 zero ends testing...

Page 454: ...tion Matrix Test Block Name Test or Inspection to Perform Expected Results What to Record on Service Record Visual 1 For installation perform visual inspection of shipping cartons and contents All other cases inspect installed device 2 Is the speaker cable securely fastened 3 If a Keyboard Video Mouse Switch is installed are keyboard and mouse cables securely fastened to the rear of the KVM switch...

Page 455: ...stname Expected answer is Yes If so Performance test passed P12LEAD P or P12LEAD F where P Pass F Fail If C23 Holter Export option is installed verify successful Ping to Holter System by using hostname Expected answer is Yes If so Performance test passed PHE P or PHE F where P Pass F Fail If C65 Alert Data Export is installed verify successful ping to Alert Data Export device by using host name Ex...

Page 456: ...ected answers are Yes If so Performance test passed P P or P F where P Pass F Fail If C14 HL7 Export is installed ping by host name the target HL7 client device Expected answer is Yes If so Performance test passed PHL7 P or PHL7 F where P Pass F Fail Safety Is the device connected to a 78581A B SCC or telemetry mainframe If answer is No no Safety test required If answer is Yes move to next step S ...

Page 457: ...lf Test observe that DBS status LED is solid green Expected answers are Yes If so Power On test passed PO P or PO F where P Pass F Fail Performance Verify purchased options are enabled Observe that all M3155 and M3151 Client Device names configured on the DBS are displayed at the bottom of the service screen with a status of Monitoring Expected answers are Yes If so Performance test passed P P or ...

Page 458: ...tal s intranet or from the Database Server Verify that stored patient data are displayed properly Expected answer is Yes If so Performance test passed PWA P or PWA F where P Pass F Fail If C22 Patient Data Transfer option is installed verify in Add Remove Database Servers configuration that all DBS hostnames participating in patient data transfer are listed Ping by hostname each of the Database Se...

Page 459: ...Power LED is solid green Cisco 24 Port Switches After self test the System Status LED is solid green and all of the Port Status LEDs are Off nothing is connected to the front panel J3300A Repeater Hubs After self test the Power LED is solid green and the Port and Fault LEDs are Off nothing is connected to the front panel If a J2606A Transceiver is installed the Xcvr LED is On If it is not installe...

Page 460: ...ry Information Center on the Network having a connection to an SDN can be viewed on the Client Verify that a review application e g Wave Review can be executed This verifies connection to the M3154 Database Server For each wireless Patient Monitor Verify that waveforms from each wireless patient monitor on the network are displayed on an Information Center and that the waveforms are continuous Exp...

Page 461: ...sed Device Installation The following worksheet can be used to record names IP Addresses and locations of devices Up to 10 M3154 Database Server systems can be connected Use these tables to ensure that each device has a unique host name device name and IP address M3169 Database Server systems cannot be connected together Note If M3154 Database Servers are to be connected to create a Large Central ...

Page 462: ... 31 101 4 255 255 0 0 M3155 172 31 101 5 255 255 0 0 M3155 172 31 101 6 255 255 0 0 M3155 172 31 101 7 255 255 0 0 M3151 Client 172 31 151 0 255 255 0 0 M3151 Client 172 31 151 1 255 255 0 0 M3151 Client 172 31 151 2 255 255 0 0 M3151 Client 172 31 151 3 255 255 0 0 M3151 Client 172 31 151 4 255 255 0 0 M3151 Client 172 31 151 5 255 255 0 0 M3151 Client 172 31 151 6 255 255 0 0 M3151 Client 172 31...

Page 463: ...8 255 255 0 0 M3151 Client 172 31 151 9 255 255 0 0 M3151 Client 172 31 151 10 255 255 0 0 M3151 Client 172 31 151 11 255 255 0 0 M3151 Client 172 31 151 12 255 255 0 0 M3151 Client 172 31 151 13 255 255 0 0 M3151 Client 172 31 151 14 255 255 0 0 M3151 Client 172 31 151 15 255 255 0 0 M3154 Server 172 31 221 1 255 255 0 0 M3169 Server 172 31 221 12 255 255 0 0 12 Lead ECG Management System HL7 Cli...

Page 464: ...5 255 0 0 M3151 Client 172 31 151 22 255 255 0 0 M3151 Client 172 31 151 23 255 255 0 0 M3154 Server 172 31 221 2 255 255 0 0 M3169 Server 172 31 221 13 255 255 0 0 12 Lead ECG Management System HL7 Client HL7 Client HL7 Client HL7 Client HL7 Client SNTP Time Source Table 3 Database System 3 Device Names and Addresses Device Model Host Name Device Name Location IP Address Subnet Mask Table 4 Datab...

Page 465: ...rver 172 31 221 3 255 255 0 0 M3169 Server 172 31 221 14 255 255 0 0 12 Lead ECG Management System HL7 Client HL7 Client HL7 Client HL7 Client HL7 Client SNTP Time Source Table 4 Database System 4 Device Names and Addresses Device Model Host Name Device Name Location IP Address Subnet Mask Table 5 Database System 5 Device Names and Addresses Device Model Host Name Device Name Location IP Address S...

Page 466: ...ent HL7 Client HL7 Client HL7 Client HL7 Client SNTP Time Source Table 5 Database System 5 Device Names and Addresses Device Model Host Name Device Name Location IP Address Subnet Mask Table 6 Database System 6 Device Names and Addresses Device Model Host Name Device Name Location IP Address Subnet Mask M3155 172 31 101 40 255 255 0 0 M3155 172 31 101 41 255 255 0 0 M3155 172 31 101 42 255 255 0 0...

Page 467: ... Device Model Host Name Device Name Location IP Address Subnet Mask Table 7 Database System 7 Device Names and Addresses Device Model Host Name Device Name Location IP Address Subnet Mask M3155 172 31 101 48 255 255 0 0 M3155 172 31 101 49 255 255 0 0 M3155 172 31 101 50 255 255 0 0 M3155 172 31 101 51 255 255 0 0 M3155 172 31 101 52 255 255 0 0 M3155 172 31 101 53 255 255 0 0 M3155 172 31 101 54 ...

Page 468: ...ses Device Model Host Name Device Name Location IP Address Subnet Mask M3155 172 31 101 56 255 255 0 0 M3155 172 31 101 57 255 255 0 0 M3155 172 31 101 58 255 255 0 0 M3155 172 31 101 59 255 255 0 0 M3155 172 31 101 60 255 255 0 0 M3155 172 31 101 61 255 255 0 0 M3155 172 31 101 62 255 255 0 0 M3155 172 31 101 63 255 255 0 0 M3151 Client 172 31 151 56 255 255 0 0 M3151 Client 172 31 151 57 255 255...

Page 469: ...55 255 0 0 M3155 172 31 101 65 255 255 0 0 M3155 172 31 101 66 255 255 0 0 M3155 172 31 101 67 255 255 0 0 M3155 172 31 101 68 255 255 0 0 M3155 172 31 101 69 255 255 0 0 M3155 172 31 101 70 255 255 0 0 M3155 172 31 101 71 255 255 0 0 M3151 Client 172 31 151 64 255 255 0 0 M3151 Client 172 31 151 65 255 255 0 0 M3151 Client 172 31 151 66 255 255 0 0 M3151 Client 172 31 151 67 255 255 0 0 M3151 Cli...

Page 470: ...72 31 101 74 255 255 0 0 M3155 172 31 101 75 255 255 0 0 M3155 172 31 101 76 255 255 0 0 M3155 172 31 101 77 255 255 0 0 M3155 172 31 101 78 255 255 0 0 M3155 172 31 101 79 255 255 0 0 M3151 Client 172 31 151 72 255 255 0 0 M3151 Client 172 31 151 73 255 255 0 0 M3151 Client 172 31 151 74 255 255 0 0 M3151 Client 172 31 151 75 255 255 0 0 M3151 Client 172 31 151 76 255 255 0 0 M3151 Client 172 31 ...

Page 471: ...ble to each Information Center for monitoring HL7 Client HL7 Client SNTP Time Source Table 10 Database System 10 Device Names and Addresses Device Model Host Name Device Name Location IP Address Subnet Mask Table 11 Printer Addresses and Assignments Printer Name Location Info Center Device Names using this Printer Client Device Names using this Printer Hardware Address from Printer Configuration P...

Page 472: ...verview A 12 Worksheets The following tables are for assigning monitoring equipment to branches and beds Clinical Unit Name SCC Name Logical Branch LBN Equipment Type Bed Label Monitor Label Equipment Label Setup Equipment Only ...

Page 473: ...or installing Web Access capability in a hospital Web Access Requirements and Specifications The following specifications are required to install and utilize the Web Access capability requirements for hospital LAN 100 Mbit s connection from Database Server to hospital LAN Clinical Unit Name SCC Name Logical Branch LBN Equipment Type Bed Label Monitor Label Equipment Label Setup Equipment Only ...

Page 474: ...ess to patient data limitations on patient data access 100 PCs maximum can simultaneously access the Database Server 8 096 KB s maximum Bandwidth Throttling for web access traffic on Internet Information Server IIS Passive Infrastructure Installation The following table specifies requirements for the passive hospital infrastructure installation Description Completio n Date Comments Installation of...

Page 475: ...ress of 172 31 xxx xxx cannot be used because it is used by the Clinical Network Managing IP Addresses by DHCP protocol is not supported static IP Address required Subnet Mask specified for Web Server Default Gateway specified for Web Server Description Answer Comments Web login information for each New User Username Full Name Description Password Computer Access All computers Yes No If No answer ...

Page 476: ... each PC on the hospital LAN verify or load either Netscape Navigator Revision 4 7 or later or Microsoft Internet Explorer Version 4 0 or later connect to IP Address of Database Server Web NIC http xxx xxx xxx xxx log in to Database Server with proper User Name and Password IP Address of Database Server IC Web NIC http xxx xxx xxx xxx where xxx xxx xxx xxx is the IP Address of the server s Web NIC...

Page 477: ... Card NIC must be installed in the appropriate slot of the Database Server A 100 Mbit s network connection must be made between the Database Server s Web NIC and the hospital s intranet The hospital s IT service must provide the following configuration information for the Database Server IP Address IP Subnet Mask Default Gateway DNS IP Address Search Order WINS IP Address Microsoft Internet Explor...

Page 478: ...e Database Server and remove the power cord from its AC receptacle Caution When opening the Database Server and handling the Web NIC or any PC board follow all proper ESD protection guidelines including grounding the Database Server the work surface and yourself Step 3 Remove the front bezel and left side panel cover Cover 1 of the Database Server Note Procedures for Removing and Replacing Covers ...

Page 479: ...of the product manufacturing process If installed as specified the Information Center will not introduce a virus onto the hospital LAN In order to allow the level of access desired by users while ensuring viruses do not affect the operation of the Information Center product it is imperative that hospitals are vigilant in maintaining a virus free intranet This is the responsibility of the hospital ...

Page 480: ...onnections from Service Menu Other Services Control Panel Network and Dial Up Connections Step 2 Double click on the Network and Dial Up Connections icon Step 3 Select the icon for Hospital LAN Right click and select Properties from the drop down menu Step 4 Click in the circle preceding Use the following IP address and enter the following customer supplied information in the fields provided IP Ad...

Page 481: ... on the Advanced button Click on the DNS and or the WINS tab and configure the appropriate name and service information that is provided by the hospital See Network Card and TCP IP Settings on page 4 23 Figure B 3 Hospital LAN TCP IP Advanced Settings Step 6 Click OK to close out of the Hospital LAN windows ...

Page 482: ...eUser does not have access to patient data It is the responsibility of the hospital to manage clinical web access and audit trail data Step 1 Login to the Information Center Web using the Username and password listed above Step 2 Click on the Clinician Management hyperlink in the left frame Step 3 Click on the Add Clinician hyperlink Step 4 In the Username field type in a user name defined by the ...

Page 483: ...linicians Exporting and viewing audit data Only clinicians with administrative rights can grant administrative rights to other clinicians Add Clinicians A maximum of 1000 clinicians can be added User names are checked for uniqueness by the Master Database Server To add a clinician Step 1 Click on the ADD CLINICIAN link Step 2 Fill in the appropriate fields User Name limit of 20 alphanumeric charac...

Page 484: ...e indicates that the clinician has administrator rights A black arrow icon indicates that the clinician does not have administrator rights Step 3 Click the Update Information button Change Clinician Password To change the clinician password Step 1 Click on the CHANGE CLINICIAN PASSWORD link Step 2 Enter in the User Name and the New Password Step 3 Click on the Change Password button Viewing Clinic...

Page 485: ...exported Audit files can only be exported to paths located on the Master Database Server Step 1 Click on the EXPORT AUDIT DATA link Step 2 Enter in the Export Path e g A Step 3 Click on the Export Data button Test and Inspection After all of the configuration settings have been made proper operation of the Information Center Web should be tested to verify that patient data can be accessed The foll...

Page 486: ...p IP Address where IP Address is the IP Address of the NIC set in Entering the NIC IP Address press Enter and the Information Center WebTM Login window will display Log in using the account that was added in Web User Access Config Tool on page B 6 Assign a new user and password Log out and log back in using the new user Verify patient lists and data from all Database Servers are present Note The U...

Page 487: ...click OK to display the Information Center WebTM Login window Log in using the account that was added in Web User Access Config Tool on page B 6 Assign a new user and password Log out and log back in using the new user Verify patient lists and data from all Database Servers are present Note To verify that the most recent patient data have been stored and can be accessed the Information Center sele...

Page 488: ...Procedure B 12 Web Installation on the Database Server ...

Page 489: ...ware All DBSs shipped from the factory have RAS already installed whether a modem is installed or not In cases where no modem is installed the software for a null modem is installed to COM1 as a place holder and RAS software is installed and configured to use it Note that since RAS is not started no conflict with the UPS on COM1 occurs To connect an external modem to a DBS the modem must first be ...

Page 490: ... Add Remove Hardware Wizard opens Step 6 Sequence through the wizard and select Have Disk A install modem appropriate driver OK OK Step 7 Select Next Step 8 Click Finish Step 9 Remove media and reboot the DBS Step 10 Verify that the port still exists via Control Panel Administrative Tools Device Manager Ports Click on COM2 to verify that there are no error messages At this point the external modem...

Page 491: ...utton is disabled and the Stop button is active To test it completely a modem connection should be made to the machine Step 2 Connect a phone line to the external modem and follow the procedure in Appendix D Dial In Procedure for Remote Access to Information Center Systems When testing is complete Step 3 Stop RAS services and disconnect the Phone Line Do NOT turn off the power to the modem Note Wh...

Page 492: ...Procedure C 4 External Modem Installation ...

Page 493: ... and turned on while the Database Server is booting up modem connected to a dedicated direct inward dial telephone line RAS capability installed configured and enabled started Accessing PC Requirements To access a remote Database Server that meets the above requirements the Accessing PC must meet the following modem installed and turned on modem connected to a dedicated direct outward dial telepho...

Page 494: ...mote Access window Right click and select All Tasks Start or Restart to start the service Notes The DBS IP Address is required to make the remote connection In addition other Philips devices may require remote Remote Access and these IP Addresses will also be required These IP Addresses can be found by going to one of the Information Center or Client devices and click on All Controls click on Stat...

Page 495: ...r window and then click on New Step 3 Enter an entry name the name of the customer site being accessed or a default name area code and phone number and then click Next to return to the Dial up Network window Step 4 Click Dial Step 5 Enter ServiceUser in the User Name field and then M3150 in the Password field and then click OK User Name and Password are case sensitive The modem will then dial into...

Page 496: ...ess number is the IP Address of the remote DBS e g 172 31 221 0 Logs Step 4 Click OK and the drive mapping will occur The mapping process takes about a minute to complete The dial in procedure is now complete and Log files can be retrieved from the remote DBS Refer to the next section Using RAS Connecting to Other Networked Devices Connected to the DBS The procedure for connecting other Philips PC...

Page 497: ...iew the log files for these devices If you want to store log files on a floppy disk insert the disk into the A drive Step 3 Click on highlight the files to be stored and click on File Send to 3 1 2 Floppy and the files will be stored on the disk Windows 2000 PCs Step 1 Once you have mapped the hospital s DBS drive to the Remote PC using Explorer locate the Stardate Logs directory Step 2 Open Inter...

Page 498: ...e done using the Save As function in the Log menu of the Event Log Step 4 Save file Select the Remote machine drive directory and enter local file name Click on Save Step 5 Delete any Event Viewer file names evt created in step 4 Do not delete any of the other existing log files log Disconnecting the Drives After the files have been reviewed or copied the following steps will disconnect the Access...

Page 499: ... to close the RAS connection will result in the inability to return to Monitoring Mode Step 4 Disconnect the Phone Line Do NOT turn off the power to external modem Test and Inspection Procedures Refer to the Test and Inspection procedures listed in Chapter 8 of this manual These performance assurance procedures must be performed ...

Page 500: ...Using RAS D 8 Dial In Procedure for Remote Access to Information Center Systems ...

Page 501: ... Scanner for Windows Model 2010 running Software Version 2 0 or higher on a Windows 98 ME or 2000 PC The hospital s Holter PC must also be enabled to receive the exported patient data from the Information Center Database server refer to the procedures for your specific operating system described at the end of this section The hospital s TraceMaster Server must be the running software version A 04 ...

Page 502: ...tdown Normal application in the Shutdown menu of the Service window Step 2 Turn off the power to the Database Server and remove the power cord from its AC receptacle Caution When opening the Database Server and handling the NIC or any PC board follow all proper ESD protection guidelines including grounding the Database Server the work surface and yourself Step 3 Remove the front bezel and left sid...

Page 503: ...esired by users while ensuring viruses do not affect the operation of the Information Center product it is imperative that hospitals are vigilant in maintaining a virus free intranet This is the responsibility of the hospital not Philips Medical Systems Entering the NIC IP Address The following procedure describes how to enter the IP Address for the NIC The IP Address should be provided by the hos...

Page 504: ...ircle preceding Use the following IP address and enter the following customer supplied information in the fields provided IP Address Subnet Mask Default Gateway Note If a customer supplied IP Address is not yet available change the factory default IP Address to 172 30 221 0 until a customer address is supplied Do not use an IP Address of the form 172 31 xxx x which is used for the primary Clinical...

Page 505: ...Hospital LAN TCP IP Advanced Settings Step 6 Click OK and close the window Step 7 Shutdown and restart the Database Server using the Shutdown Normal application of the Shutdown menu in the Service window Configure Host Name The host name of the hospital s Holter System and 12 Lead ECG Management system is provided by the hospital s IT service and must be configured in the NIC in order to export da...

Page 506: ...figuration screen is displayed In the List of Network Devices section select the New key Step 2 From the Add new network device to this domain window select Holter or 12 Lead ECG Management from the Select Device type pull down menu Step 3 In the Host Name field type in the Host Name of the export system device provided by the customer ...

Page 507: ...mpt Type ping IPAddress where IPAddress is the address given to the LAN NIC in the Installing the 2nd NIC Card procedure If there is a reply from that IP Address the NIC card is working properly If the ping fails the reason for the failure will be shown If possible identify the problem correct it and repeat the process If the ping still fails contact the hospital s IT department Step 2 Test the Ne...

Page 508: ...anner for Windows Model 2010 is running Software Version 2 0 or higher Note The hospital s Holter System must be the Philips Zymed Holter Scanner for Windows Model 2010 running Software Version 2 0 or higher on a Windows 98 ME or 2000 PC From the Philips Zymed Holter Scanner System PC select Help About Holter ...

Page 509: ...Follow the procedures described below Windows NT Step 1 Configure the receiving system with a Computer Name and an IP Address a Right mouse click on the My Computer icon on your desktop b Select Properties c Select the Identification tab d Verify that you have a computer name This is the name that will be used during the Information Center network device configuration as the Host Name e Verify tha...

Page 510: ...000 Step 1 Configure the receiving system with a Computer Name and an IP Address a Right mouse click on the My Computer icon on your desktop b Select the Network Identification tab c Click on the Properties button d Verify that you have a computer name This is the name that will be used during the Information Center network device configuration as the Host Name e Verify that your computer has a ne...

Page 511: ...e Tools Computer Management f Under Computer Management Local choose System Tools then Local Users and Groups then Users g Under the Actions menu Choose New User h Fill the New User dialog as illustrated below i Under Password enter PMDExport j Uncheck User must change password at next logon box k Check User cannot change password and Password never expires checkboxes l Press Create ...

Page 512: ... folder and make it sharable a Click on the My Computer icon on your desktop b Double click on the C drive c Under the File menu choose New Folder d Name your folder PMDExport e Right mouse click on the PMDExport folder and Select Properties f Select the Sharing tab g Select the Share this folder control h Type PMDExport in the Share name i Press OK ...

Page 513: ...ill be used during the Information Center network device configuration as the Host Name e Verify that your computer has a network interface card and that it has an IP address Either static IP or DHCP can be used Step 2 Add PMDExport User user with PMDExport User password a From the Start Menu choose Settings Control Panel User Accounts b Under Pick a Task click Create a new account c Enter PMDExpo...

Page 514: ... the same information under re enter Step 3 Create an PMDExport folder and make it sharable a Click on the My Computer icon on your desktop b Double click on the C drive c Under the File menu choose New Folder d Name your folder PMDExport e Right mouse click on the PMDExport folder and select Properties f Select the Sharing Tab g Select the Share as control h Type PMDExport in the Share Name i Und...

Page 515: ...tion on the Database Server E 15 Windows 98 and ME Step 1 Enable Network Sharing on the PC a From the Start Menu choose Settings Control Panel b Invoke the Network applet c Click on the File and Print Sharing button d Check the I want to be able to give access to my files checkbox e Press OK ...

Page 516: ...on tab and type in the Computer name This is the name that is used during the Information Center network device configuration as the Host Name g Select the Access Control tab and make sure that the Share level access control is selected h Press OK Step 2 Create an PMDExport folder and make it sharable a Click on the My Computer icon on your desktop ...

Page 517: ...e Server E 17 b Double click on the C drive c Under the File menu choose New Folder d Name your folder PMDExport e Right mouse click on the PMDExport folder and Select Properties f Select the Sharing Tab g Select the Share as control h Type PMDExport in the Share Name i Under Access Type Select Full j Press OK ...

Page 518: ...Enable the Receiving System to Receive Exported Data for Data Analysis E 18 Data Export Installation on the Database Server ...

Page 519: ...vided with IntelliVue Information Center shipments When the Demo Mode program is being used for training on the customer s systems you must reinstall the OS and then the Application Software before monitoring patients During the installation of the IntelliVue Information Center Release E 01 Application Software you will be asked Do you want to install DEMO MODE and simulator patient files Selectin...

Page 520: ...cedures given in the Software Re Installation Procedure on page 7 147 When the SDN Simulator DemoModeSim window appears see below click on the Yes button to install the Application Software and Demo Mode simulator files and also create the Run Demo icon Then the Configuration Wizard will run When the Archive Restore screen appears browse to the following archive file to restore the factory default...

Page 521: ...ata Note To change the number of beds being displayed in Demo Mode it is recommended not to change the number of patients This will erase all the data and settings Use the Bed Config Setup Sector Layout go to Bed Config and change the number of patients e g from 16 to 12 see sample screen below To run the Demo Mode simulator files go to the Desktop window and double click on the RunDemo icon which...

Page 522: ...Installation F 4 Demo Mode Installation Procedure Note When the Demo Mode program is being used for training on the customer s systems you must reinstall the OS and then the IntelliVue Information Center Application Software before monitoring patients ...

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