Troubleshooting
Maintenance, Troubleshooting, and Repair
7-115
SDN Interface
Card
The following table gives
Symptoms, Possible Causes
, and
Corrective Actions
for
problems with the SDN Interface Card.
Table 7-13. Troubleshooting the SDN Interface Card
Symptom
Possible Cause
Corrective Action
“
No data from bed
” error
message on
Main Screen
.
Faulty SDN cable
Check all SDN cables
SDN Interface Card malfunction
- Run SDN Card Diagnostic
- Check Event Log for causes
- Shut down system and reboot
Software malfunction
- Shut down system and reboot
- Reinstall Philips application software
- Reinstall Windows Operating System
software
SDN data-source malfunction
Faulty bedside monitor
Troubleshoot bedside monitor
Faulty telemetry monitor
Troubleshoot telemetry monitor
Philips system malfunction
System configuration
An Information Center system must be on
Branch 0 of the SCC.
Summary of Contents for IntelliVue Series
Page 152: ...IntelliVue Information Center Application Software 3 22 Software Description ...
Page 442: ...Troubleshooting 7 156 Maintenance Troubleshooting and Repair ...
Page 488: ...Procedure B 12 Web Installation on the Database Server ...
Page 492: ...Procedure C 4 External Modem Installation ...
Page 500: ...Using RAS D 8 Dial In Procedure for Remote Access to Information Center Systems ...