Hold message
This prompt is used during DISA calls and is activated when the called party is being paged with the
Tracker Paging system. Example: “The party you have reached is being paged—please hold.”
DISA authorization code message
This message prompts callers to dial their DISA authorization code. Example: “Please enter your
authorization code at this time.”
Feature access message
Before a caller using a DISA line can access system features, he or she must dial the proper feature code.
Example: “The following features are available. Dial
❋
01 for system speed dial access,
❋
8 for Tracker
Pager, or hold and you will be assisted by an operator.
Drop message
This prompt is used when a DISA call cannot be completed (not enough system resources available,
wrong access code dialed, or feature dialed is busy).
NOTE: The call is not routed to the attendant–the message plays, then reorders.
Example: “Your call cannot be completed at this time. Please try again.”
DVA / DISA
You can enhance the security of DISA by using the DVA. The DXP Plus seizes the incoming call based
on the “DISA assignment” parameters, and the DVA plays the appropriate prompts to enhance the
following.
DISA access code,
Authorization code,
Feature access code.
For example:
Main Number
xxx-xxxx
“You have reached ABC company. You may
dial an extension at any time, or press 1 for
advanced feature access.—Pause—
1 = Disa Access Code
Index Prompt 10
“Welcome
Greeting”
“Dial your authorization number.”—Pause—
“Dial the feature access code.” —Pause—
Index Prompt 33
“Dial Feature”
Index Prompt 31
“Password
Prompt”
GCA40–130
DXP Plus General Description
72 – Understanding The Features
Содержание DXP Plus Series
Страница 1: ...Digital Communications System R ...
Страница 363: ...Automatic Call Distributor Technical Manual R QuickQ DXP ...
Страница 424: ...Automatic Call Distributor System Manager s Guide R QuickQ DXP ...
Страница 500: ...Wrap up Time 1 6 Wrapping Up A Call 4 3 Z Zoom Box A 2 GCA70 271 Index I 3 ...
Страница 628: ...Interconnecting The VMI X Installing And Programming For ExecuMail IMI89 206 Installing And Programming For ExecuMail 5 ...
Страница 677: ...Connecting The Equipment Installing And Programming The OPX X IMI89 209 Installing The OPX X 7 ...
Страница 728: ...DP I I I I and FX Series Digital Communications Systems Understanding The Visual Man Machine Interface COMDlA ...
Страница 1112: ...9 08 8 90 1 13 4 78 3 94 UNIS029 TAB003 PLS page 6 GCA40 130 DXP Plus General Description 11B Telephone Features ...