Comdial DXP Plus Series, Руководство пользователя

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2.5.6 Transferring Calls
You may transfer a current call to any intercom within the system.
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To transfer a current call,
1. while on the call, press Trans and dial intercom number using the dial pad, or type in the name of
the station user receiving the call and press Enter. (Once you type in the first initial of the name,
the system will display all of the names beginning with that letter—in case you are unsure of a
name’s spelling),
2. for an unscreened transfer, press Release to complete the transfer after you hear ringing at the
called station,
3. for a screened transfer, wait for the called party to answer, announce the call, then press Release
to complete the transfer.
If you attempt to make a screened transfer and there is no answer at the called station, you can return to
the call by pressing Tap.
If you make an unscreened transfer to a station that does not answer the transfer call, the transfer will
recall to the Attendant’s station after a set period and will appear in the Pending Calls window as a
transfer recall.
•
To answer a Transfer Recall, press Answer.
NOTE: If you need to retrieve an unanswered transfer call before it recalls to your station, you may use the
PICK feature, which is described in the chapter titled “Using The PC Attendant’s Other Features.”
Transferring calls using the the Dial-By-Name feature is also discussed in that chapter. You can also
use the TAP key to retrieve a transferred call before it is answered.
PC Attendant's Console User's Guide GCA 70-230
Handling Calls 21