Comdial DXP Plus Series, Руководство пользователя

Страница: 539 / 1176

2.5 Answering And Directing Calls
2.5.1 Answering Incoming Calls
When a call rings at the PC Attendant console, it will appear (with a description of its origin) in both the
Current Call window and the Pending Calls window and will have a flashing arrow next to it. (It will also
be an audibly ringing call.)
•
To connect this call to the PC Attendant station, press Answer.
•
To connect another incoming call before connecting to the audibly ringing call, press Tab/Next
Screen to activate the cursor in the Pending Calls window, move the cursor to select the call you
wish to connect and press Enter.
2.5.2 Holding Calls
Current calls can be put on hold at the PC Attendant station. The last call placed on hold will appear in the
Pending Calls screen with an asterisk (
✳
) next to it and can be reconnected by pressing the Tap key.
•
To place a current call on hold, press Hold. The call will appear in the Pending Calls window with
an asterisk (
✳
) next to it.
•
To reconnect to this call, press Tap.
•
To reconnect to any other call placed on hold at the PC Attendant station,
1. press Tab/Next Screen to activate the cursor in the Pending Calls window (if the cursor is not
already in that window),
2. move the cursor to select the holding call you wish to reconnect,
3. press Enter.
GCA 70-230 PC Attendant's Console User's Guide
18 Handling Calls