Comdial DXP Plus Series, Руководство пользователя

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3.7 Overflow
Peak calling periods can make it harder for a single attendant to handle every call that needs service. You
can cause all incoming calls to ring at an overflow attendant’s station and at your station. The calls will
still be queued in the system according to their priority, and calls will recall to the attendant’s station
where they were originally answered.
•
To share incoming calls with an overflow attendant, press Overflow. The “Overflow” indicator at
the bottom of the main screen will be highlighted.
•
To return the ringing of all incoming calls to the PC Attendant console, press Overflow. The
“Overflow” indicator at the bottom of the main screen will dim.
3.8 Page
It may be necessary for you to make a paging announcement in a particular zone (e.g. throughout one
department or in a warehouse) or in all zones of your location (known as all-call paging).
•
To make a paging announcement from the PC Attendant console to a particular zone,
1. press Page to activate Paging pop-up window,
2. move the cursor to choose the zone in which your page will be heard (Zone 1 typically is
designated by the system as the all-call paging zone),
3. press Enter,
4. make announcement,
5. press Esc to exit the paging feature,
6. press Release to disconnect from the paging zone.
NOTE: To make a paging announcement in more than a single zone but not in the all-call mode, you
will need to make a separate paging announcement in each of those zones, one at a time. After
you complete a page in one zone, move cursor to highlight another zone and repeat the
announcement.
GCA 70-230 PC Attendant's Console User's Guide
54 Using PC Attendant's Specialized Features