Comdial DXP Plus Series, Руководство пользователя

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3.5.2 Text Messages
The PC Attendant’s Message key, in addition to turning on a message-waiting light at a station, will
allow you to access a “message” pop-up window to store a text message for any station.
The message can take the form of a “canned” message set by the system (e.g. “Please call,” “Will call
again,” “Wants to see you”) or a customized message (up to 8, 32-character lines for a total of 256
characters). Storing a text message for an extension automatically turns on the fluttering message-waiting
indicator above the hold button at that station (if auto-message set is enabled by the attendant and text
messaging keys are not programmed at individual stations).
System users can retrieve text messages in one of three ways:
•
LCD telephone users can cause the messages to appear in their telephone’s display, line by line;
•
all station users can retrieve messages at a system printer that, if enabled through class of service
programming, can be made to print out all text messages as they are stored or to print selected text
messages on command;
•
non-LCD and single-line telephone users can call the attendant, who can retrieve and read the
messages stored for any extension.
•
To store a text message for any station,
1. position the cursor on the desired extension number in the intercom window,
2. press the Message key (the message pop-up menu appears on the screen),
3. move cursor (if necessary) to select “Take Text Message” option,
4. press Enter (the “Take Text Message” pop-up window appears on the screen),
5. use the up and down arrow keys to move the cursor to desired fields within the window,
6. within each field, type appropriate message information,
7. within the preset message field, use the space bar to set the proper indicators next to as many
preset messages as desired,
8. press Enter to move cursor into Message field/box,
9. type desired message (up to 256 characters),
10. press Enter to move the cursor into the Options field,
11. using the right and left arrow keys, move the cursor to the appropriate option,
12. press Enter.
GCA 70-230 PC Attendant's Console User's Guide
48 Using PC Attendant's Specialized Features