Comdial DXP Plus Series, Руководство пользователя

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3. To select the add option, press and hold the ALT
key and press the A key. The QuickQ line setup
ADD window will open with the highlight in the
line name box. See Figure 5-7. Type the name for
the line (limited to 7 characters) and press the
ENTER key.
4. To select the line’s assigned ACD group, press the
up or down arrow key to change between the
groups, and press the TAB key to select the group
required. Alternately, you can press the ENTER
key to make the list of the groups appear, use the
arrow keys to highlight the selection, press the
ENTER key, and press TAB to select. the group.
5. To select the line’s ACD line subgroup, press the
up or down arrow key to change between the
subgroups, and press the TAB key to select the
subgroup required. Alternately, you can press the
ENTER key to make the list of the subgroups
appear, use the arrow keys to highlight the
selection, press the ENTER key, and press the
TAB key to select the subgroup.
NOTE : The line names must be unique. The system
uses this name in the reports and displays it on
the ACD agents telephones when QuickQ
presents the line to the telephone. These line
names do not affect the DXP names for the
lines.
6. Highlight the Line No. box, enter the three-digit
number for the DXP line port where you have
physically connected the line, and press the
ENTER key. Make sure that the line number
matches the name you assinged in the DXP.
7. To save the line programming select the create-line
option, press and hold the ALT key and then press
the C key. The create new line? window will
open. Highlight Yes in this window and press the
ENTER key to save the line programming.
8.
If a line is assigned to a line subgroup that does not
exist, QuickQ will open the create new
line-subgroup? window. Highlight Yes and press
the ENTER key to save a new line subgroup.
9. To close the QuickQ line setup ADD window press
the ESC key.
10.
Press and hold the ALT key and press the S key to
save programming to the hard drive. Select YES
when the Save Line Setup? window opens.
NOTE : The Save_to_Disk will enable the line if the
system is active.
Figure 5-7. Viewing The ACD Line Setup Add Window
IMI66–109, Section Five Setting Up The Personal Computer
5 – 6 Setting Up The Personal Computer