Avaya Communication Manager, Руководство администратора, Страница: 97 / 1854

Managing Phones
Adding an IP Softphone
Administrator’s Guide for Avaya Communication Manager 97
November 2003
•
Control of DCP Telephone (only available with IP Softphone R5 and later)
This feature provides a registration endpoint configuration that will allow an IP softphone and a
non-softphone telephone to be in service on the same extension at the same time. In this new
configuration, the call control is done by both the softphone and the telephone endpoint. The
audio is done by the telephone endpoint.
Tip:
Use
status station
to show the part (product) ID, serial number, and the audio connection
method used by existing stations.
NOTE:
Beginning with the November 2003 release of Communication Manager, R1 and R2
IP Softphone and IP Agent, which use a dual connect (two extensions) architecture, are no
longer supported. R3 and R4 IP Softphone and IP Agent, which use a single connect (one
extension) architecture, continue to be supported. This applies to the RoadWarrior and the
Telecommuter configurations for the IP Softphone. Native H.323 registrations for R1 and
R2 Softphones continue to be supported.
Before you start
Be sure that your system has been enabled to use IP Softphones. Display the System Parameters
Customer-Options screen and verify the following field settings:
•
Maximum Concurrently Registered IP Stations is greater than 0
•
IP Stations
field is y
•
Information has been entered in the fields on the Maximum IP Registrations by Product
ID page
Be sure that your DEFINITY® Server R, CSI, or SI, and the Avaya S8100 Media Server has a CLAN
board and an IP Media Processor board.
Once you’re finished administering Avaya Communication Manager, you need to install the IP Softphone
software on each user’s PC.
Instructions for adding a road-warrior mode
You can use the road-warrior mode when you have only a single telephone line available to access Avaya
Communication Manager over the IP network.
You also can “take over” an IP phone. Typically you would not have a different extension for your
softphone. When you log in, the softphone takes over the existing phone extension (turn the DCP or IP
phone off). During this time, that DCP or IP phone is out of service. This is accomplished if, on the
Station screen, the
IP Softphone
field is y .
We will add a road-warrior mode at extension 3001. Except for single-connect IP phones, you have to
actually administer two extensions for each road-warrior mode. We will first add an H.323 extension at
3000.