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Managing Announcements
Setting up Continuous-Play Announcements
382
Administrator’s Guide for Avaya Communication Manager
November 2003
You may also want to remove the announcement extension from the system. To remove the extension,
use your system administration terminal to complete the following steps:
1
Type change announcements and press
ENTER
.
The Announcements/Audio Sources screen appears. (See next section, “Setting up
Continuous-Play Announcements” for screen diagram.)
2
Delete the information in the
Ext
and
Type
fields.
3
Press
ENTER
to save your work.
Finally, to erase announcements on the announcement circuit pack located at 01B18:
1
Type erase announcements 01B18.
A warning message appears.
2
Press
ENTER
to erase the announcements on the circuit pack.
Setting up Continuous-Play Announcements
You can set up announcements to keep on repeating while callers are connected to the announcement, so
a caller listens until the system plays the entire announcement.With a “barge-in” queue, you do not need a
separate port for each announcement.
For example, you can set up an Automatic Wakeup announcement to repeat and use a barge-in queue.
When guests pick up the phone to hear an announcement at a particular time, they use only one port and
the message repeats on that port until the last guest goes off-hook and the message ends.
Before you start
You must use an integrated, multiple-integrated, or external announcement for barge-in announcements.
Instructions
We will set up a continuous-play announcement for our integrated announcement on extension 1234:
1
Type change announcements and press
ENTER
.
The Announcements/Audio Sources screen appears.
2
Type b in the
Q
field on the same line as extension 1234.
3
Leave business hours in the
Name
field, or enter a new description for the announcement.
4
Press
ENTER
to save your work.
ANNOUNCEMENTS/AUDIO SOURCES
Ext
. Type COR TN
Name
Q QLen Pro Rate Port
1: 1234____ integ-rep 1_ 1_
business hours b
N/A
n
32
01B18
2:
________ _________ 1_ 1_
_____________
n
3:
________ _________ 1_ 1_
_____________
n
4:
________ _________ 1_ 1_
_____________
n
5:
________ _________ 1_ 1_
_____________
n
6
Содержание Communication Manager
Страница 320: ...Setting Up Telecommuting Training Users 320 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 416: ...Managing Group Communications Observing Calls 416 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 502: ...Administering Media Servers SNMP Agents 502 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 602: ...Phone Reference Internet Protocol IP Softphones 602 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1338: ...Screen Reference Vector Directory Number 1338 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1832: ...Glossary and Abbreviations Z 1832 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1854: ...Index X 1854 Administrator s Guide for Avaya Communication Manager November 2003...