Avaya Communication Manager, Руководство администратора, Страница: 72 / 1854

Planning the System
Providing Service for Multiple Tenants
72 Administrator’s Guide for Avaya Communication Manager
November 2003
Providing Service for Multiple Tenants
If you manage the switching system for an entire office building, you may need to provide individualized
phone service for each of the firms who are tenants. You can set up your system so that each tenant can
have its own attendant, and can chose to have music or play special announcements while callers are on
hold.
Before you start
Before you can administer tenants in your system, Tenant Partitioning must be enabled on the
System-Parameters Customer-Options screen. To allow tenants to select their own Music on Hold, you
must purchase and administer equipment. Refer to the Hardware Guide for Avaya Communication
Manager for more information about required hardware. Your Avaya representative can help you
administer this hardware.
Instructions
In this example, we are going to administer the system to allow one tenant to play Country music for
callers on hold, and another to play Classical music. We will assign these music types to two new tenants.
1
Type change music-sources and press
ENTER
.
The Music Sources screen appears.
2
For Source 1 , enter music for the Type ,
01A1001
for the Port , and Country for the
Description .
3
Move to
Source 3
, and enter music for the Type, 01A1003 for the
Port
, and Classical for the
Description
.
4
Press
ENTER
to save your changes.
Music Sources Page 1 of X
Source Type Port Description
1 music 01A1001 Country
2 tone Tone-on-Hold
3 music 01A1003 Classical
4 none
5 none
6 none
7 music 12B1301 Oldies
8 none
9 none
10 none
11 music 04C2003 Rock
12 none
13 none
14 none
15 none