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Screen Reference
Vector Directory Number
1330
Administrator’s Guide for Avaya Communication Manager
November 2003
Vector Directory Number
This screen defines vector directory numbers (VDN) for the Call Vectoring feature. A VDN is an
extension number used to access a call vector. Each VDN is mapped to one call vector.
VDNs are software extension numbers (that is, not assigned to physical equipment). A VDN is accessed
via direct dial CO trunks mapped to the VDN (incoming destination or night service extension), DID
trunks, and LDN calls. The VDN may be Night Destination for LDN.
See the Avaya Communication Manager Contact Center Call Vectoring and Expert Agent Selection
(EAS) Guide for more information.
Field descriptions for page 1
Figure 380: Vector Directory Number
1st/2nd/3rd Skill
Only appears when, on the System-Parameters Customer-Options screen, the
Expert Agent Selection
(EAS)
field is y and if, on this screen, the
Meet-me Conferencing
field is n.
Valid entries
Usage
1 to 999 or blank
Enter the desired Skill numbers in each field.
change vdn 5000
Page 1 of 1
VECTOR DIRECTORY NUMBER
Extension: 5000
Name:
Vector Number: 234
Attendant Vectoring: n
Meet-me Conferencing? n
Allow VDN Override? n
COR: 59
TN: 1
Measured: none
Acceptable Service Level (sec):
VDN of Origin Annc. Extension: 301
1st Skill:
2nd Skill:
3rd Skill:
Содержание Communication Manager
Страница 320: ...Setting Up Telecommuting Training Users 320 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 416: ...Managing Group Communications Observing Calls 416 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 502: ...Administering Media Servers SNMP Agents 502 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 602: ...Phone Reference Internet Protocol IP Softphones 602 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1338: ...Screen Reference Vector Directory Number 1338 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1832: ...Glossary and Abbreviations Z 1832 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1854: ...Index X 1854 Administrator s Guide for Avaya Communication Manager November 2003...