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Feature Reference
Automatic customer telephone rearrangement
Administrator’s Guide for Avaya Communication Manager 1379
November 2003
Automatic customer telephone rearrangement
Automatic Customer Telephone Rearrangement (ACTR) allows a phone to be unplugged from one
location and moved to a new location without additional switch administration. The switch automatically
associates the extension to the new port. ACTR works with 6400 Serialized phones. The 6400 Serialized
phone is stamped with the word “Serialized” on the faceplate for easy identification. The 6400 Serialized
phone memory electronically stores its own part ID (comcode) and serial number. ACTR uses the stored
information and associates the phone with new port when the phone is moved.
ACTR is an enhancement to TTI, PSA, Customer Telephone Activation (CTA). ACTR makes it easy to
identify and move phones.
CAUTION:
When a phone is unplugged and moved to another physical location, the
Emergency
Location Extension
field must be changed for that extension or the USA Automatic
Location Identification data base must be manually updated. If the
Emergency Location
Extension
field is not changed or if the USA Automatic Location Identification data base
is not updated, the DID number sent to the Public Safety Network could send emergency
response personnel to the wrong location.
Detailed description
On the Feature-Related System Parameters screen, set the Terminal Translation Initialization (TTI)
Enabled field to y and the TTI State field to voice.
NOTE:
When a phone is moved, if there is any local auxiliary power (a power supply plugged into
a local AC outlet), the phone must be plugged into an AC outlet at the phone’s new
location. A phone with remote auxiliary power must be supplied remote auxiliary power at
its new location. If you do not supply auxiliary power in either case after a phone is
moved, some optional adjuncts (for example, an expansion module) do not operate.
When you enter always or once in the Automatic Moves field on the Station screen, the switch adds the
extension to its ACTR Move List database. When the phone is plugged in, the switch asks the phone for
its serial number and records the serial number on the ACTR Move List. If you change the entry in the
Automatic Moves field from always or once to no, the switch removes the extension from the Move
List.
Call processing
When a phone is unplugged while on a call, and a 6400 Serialized phone that is administered for
automatic moves is plugged into the port within 60 seconds:
•
both extensions are placed in idle state
•
active calls on either extension are dropped, unless the call is active on a bridged appearance at
some other phone
•
held calls remain in a hold state
•
any calls ringing on either extension instantly proceed to the next point in coverage or station
hunting path, unless the call is ringing on a bridged appearance at some other phone
•
user actions that were pending when the new phone was plugged in are aborted