Avaya Communication Manager, Руководство администратора, Страница: 198 / 1854

Handling Incoming Calls
Managing Hunt Groups
198 Administrator’s Guide for Avaya Communication Manager
November 2003
Instructions
To add an announcement to our helpline queue:
1
Type change hunt-group n and press
ENTER
, where n is the number of the hunt group to change.
In our example, type change hunt-group 5.
The Hunt Group screen appears.
2
Press
NEXT PAGE
to find the First Announcement Extension field.
3
In the
First Announcement Extension
field, type the extension of the announcement you want
callers to hear.
In our example, type
1234
.
4
In the
First Announcement Delay (sec)
field, type the number of seconds you want the caller to
wait before hearing the first announcement.
In our example, type
20
.
Tip:
If you set the delay announcement interval to 0, callers automatically hear the
announcement before anything else. This is called a “forced first announcement.”
5
Press
ENTER
to save your changes.
You can use the same announcement for more than one hunt group.
change hunt-group 1 Page 3 of 39
HUNT GROUP
Message Center: ________
AUDIX Extension: ____
Message Center AUDIX Name: ______
Primary? _
Calling Party Number to INTUITY AUDIX? _
LWC Reception: _______
AUDIX Name: _______
Messaging Server Name: _______
First Announcement Extension: _____ Delay (sec): __
Second Announcement Extension: _____ Delay (sec): __ Recurring? _
HUNT GROUP
Message Center: ________
AUDIX Extension: ________
Message Center AUDIX Name: ______
Primary? _
Calling Party Number to INTUITY AUDIX? _
LWC Reception: _______
AUDIX Name: _______
Messaging Server Name: _______
First Announcement Extension: 1234 ___ Delay (sec): 20
Second Announcement Extension: ________ Delay (sec): __ Recurring?
_