Avaya Communication Manager, Руководство администратора, Страница: 20 / 1854

About this document
Using this book
20 Administrator’s Guide for Avaya Communication Manager
November 2003
Chapter 2, “Planning the System” provides information on system-wide functions. It explains how to
read, use, and make simple changes to your dial plan, and how to assign feature access codes.
Chapter 3, “Managing Phones” explains how to add, swap, and remove phones, and how to customize a
phone, for Communication Manager administrators.
Chapter 4, “Managing Phones Features” explains how to administer feature buttons for your users’
phones.
Chapter 5, “Managing Attendant Consoles” explains attendant console feature buttons, and tells you how
to change, move, or add attendant consoles.
Chapter 6, “Managing Displays” provides information on the messages that appear on the read-out screen
on display phones.
Chapter 7, “Handling Incoming Calls” shows you how to set up call coverage for incoming calls to be
sure that incoming calls are answered when the called party is unavailable.
Chapter 8, “Routing Outgoing Calls” explains how Avaya Communication Manager handles outgoing
calls and tells you how to modify call restrictions and your routing plan.
Chapter 9, “Managing MultiMedia Calling” describes the Multimedia Applications Server Interface
(MASI), and provides instructions on administration, monitoring, and troubleshooting. This section also
provides information on Multimedia Call Handling (MMCH), which enables users to control voice,
video, and data transmissions using a telephone and PC.
Chapter 10, “Setting Up Telecommuting” provides information on system-wide settings and individual
user administration for telecommuting.
Chapter 11, “Enhancing System Security” provides information on analyzing and setting up basic system
security, preventing toll fraud, using logins and permissions and passwords, and dealing with security
violations.
Chapter 12, “Managing Trunks” contains procedures for working with analog and digital trunks.
Specialized trunks such as APLT, tandem, release-link, DMI-BOS and ISDN trunk groups are not
covered in this manual.
Chapter 13, “Managing Announcements” tells you how to record, save, copy, restore and delete
announcements.
Chapter 14, “Managing Group Communications” shows you how to administer your system so users can
page other users or use their phones as intercoms. You can also give specific users permission to monitor
other users’ calls or to interrupt active calls with important messages.
Chapter 15, “Managing Data Calls” describes the system features available to enable data
communications.
Chapter 16, “Administering Media Servers” provides information on administering an Avaya G700
Media Gateway and the S8300 Media Server and the S8700 Media Server.
Chapter 17, “Collecting Billing Information” provides information on account codes, and on tracking and
collecting information about calls.
Chapter 18, “Command Reference” lists the commands to access each administration screen.