Avaya Communication Manager, Руководство администратора, Страница: 454 / 1854

Managing Data Calls
Setting up CallVisor ASAI
454 Administrator’s Guide for Avaya Communication Manager
November 2003
Setting up CallVisor ASAI
CallVisor Adjunct-Switch Applications Interface (ASAI) can be used in the telemarketing and help-desk
environments. It is used to allow adjunct applications to monitor and control resources in Avaya
Communication Manager.
Before you start
•
On the System-Parameters Customer-Options screen, verify the:
—
ASAI Interface
field is y. If not, contact your Avaya representative.
— ASAI Proprietary Adjunct Links field is y if the adjunct is running the CentreVu
Computer Telephony.
Instructions
To set up CallVisor ASAI:
1
Type add station nnnn and press
ENTER
, where nnnn is the extension you want to assign to the
ASAI adjunct.
The Station screen appears.
2
In the
Type
field, type
•
asai if this adjunct platform is other than CentreVu Computer Telephony, for example,
IBM CallPath.
•
adjlk (Computer Telephony adjunct link) if this is for the CentreVu Computer Telephony
using the Telephony Services Application Programming Interface ( TSAPI ).
3
In the Port field, use the port address assigned to the LAN Gateway Interface circuit pack.
4
Press
ENTER
to save your changes.
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STATION
Extension: 1014 Lock Messages? n BCC: 0
Type: asai Security Code: ______ TN: 1
Port: Coverage Path 1: ___ COR: 1
Name: __________________________ Coverage Path 2: ___ COS: 1
Hunt-to-Station: ____
STATION OPTIONS
Data Module? n Personalized Ringing Pattern: 1
Display Module? n Message Lamp Ext: 1014
MM Complex Data Ext: ________