Avaya Communication Manager, Руководство администратора, Страница: 170 / 1854

Handling Incoming Calls
Setting up Advanced Call Coverage
170 Administrator’s Guide for Avaya Communication Manager
November 2003
Instructions
To set up a time-of-day coverage plan that redirects calls for our example above:
1
Type add coverage time-of-day next and press
RETURN
.
The Time of Day Coverage Table screen appears and the selects the next undefined table number
in the sequence of time-of-day table numbers. If this is the first time-of-day coverage plan in your
system, the table number is 1.
Record the table number so that you can assign it to extensions later.
2
To define your coverage plan, enter the time of day and path number for each day of the week and
period of time.
Enter time in a 24-hour format from the earliest to the latest. For this example, assume that
coverage path 1 goes to the coworker, path 2 to the home, and path 3 to voice mail.
Define your path for the full 24 hours (from 00:01 to 23:59) in a day. If you do not list a coverage
path for a period of time, the system does not provide coverage for that time.
3
Press
ENTER
to save your changes.
Now assign the time-of-day coverage to a user. For example, we use extension 2054:
1
Type
change station 2054
and press
RETURN
.
The Station screen for extension 2054 appears.
TIME OF DAY COVERAGE TABLE 1__
Act CVG Act CVG Act CVG Act CVG Act CVG
Time PATH Time PATH Time PATH Time PATH Time PATH
Sun 00:00 3___ __:__ ____ __:__ ____ __:__ ____ __:__ ____
Mon 00:00 3___ 08:00 1 17:30 2 20:00 3 __:__ ____
Tue 00:00 3___ 08:00 1 17:30 2 20:00 3 __:__ ____
Wed 00:00 3___ 08:00 1 17:30 2 20:00 3 __:__ ____
Thu 00:00 3___ 08:00 1 17:30 2 20:00 3 __:__ ____
Fri 00:00 3___ 08:00 1 17:30 2 20:00 3 __:__ ____
Sat 00:00 3___ __:__ ____ __:__ ____ __:__ ____ __:__ ____
STATION
Extension: 2054 Lock Messages? n BCC: 0
Type: 7406D Security Code: 4196__ TN: 1
Port: _____ Coverage Path 1: t1_ COR: 1
Name: __________________________ Coverage Path 2: ___ COS: 1
Hunt-to-Station: _______
STATION OPTIONS
Data Module? n Personalized Ringing Pattern: 1
Display Module? n Message Lamp Ext: ________
MM Complex Data Ext: ________