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Routing Outgoing Calls
Understanding ARS Analysis
220
Administrator’s Guide for Avaya Communication Manager
November 2003
Using wild cards
You can use wild cards to help separate out calls to certain numbers. Remember, when you use the wild
card x in the
Dialed String
field, Communication Manager recognizes x as any digit, 0 - 9. For example,
you can restrict users from making calls to a 555 information operator where you might incur charges.
Instructions
To prevent callers from placing calls to long-distance 555 information numbers:
1
Type change ars analysis 1
and press
ENTER
.
The
AAR and ARS Digit Analysis Table
screen beginning with 1 appears.
2
Use the arrow keys to move to a blank
Dialed String
field.
3
Enter 1xxx555 in the
Dialed String
field.
4
Enter 11 in the
Total Min
and
11
in
Total Max
fields.
5
Enter deny (denied) in the
Route Pattern
field.
6
Enter fnhp in the
Call Type
field.
7
Press
ENTER
to save your changes.
Defining local information calls
You can set up Communication Manager to allow calls to local information, or in our example, 411.
Instructions
To allow 411 service calls:
1
Type change ars analysis 4
and press
ENTER
.
The
AAR and ARS Digit Analysis Table
screen beginning with 4 appears.
2
Use the arrow keys to move to a blank
Dialed String
field.
ARS DIGIT ANALYSIS TABLE
Location: all
Percent
Full: 6
Dialed
Total
Route Call Node ANI
String
Min Max
Pattern Type Num
Req
1____________________11_ 11 ___ 1 intl
___
n
1xxx555______________11_ 11 ___ 1 intl
___
n
ARS DIGIT ANALYSIS TABLE
Location: all
Percent Full: 6
Dialed
Total
Route Call Node ANI
String
Min Max
Pattern Type Num
Req
411__________________3_
3 ___ 1
svcl
___
n
5____________________7 _ 7 ____ 2
hnpa
___
n
6____________________7 _ 7 ____ 2
hnpa
___
n
7____________________7 _ 7 ____ 2
hnpa
___
n
911__________________3 3 ____ 1
svcl
___ n
Содержание Communication Manager
Страница 320: ...Setting Up Telecommuting Training Users 320 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 416: ...Managing Group Communications Observing Calls 416 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 502: ...Administering Media Servers SNMP Agents 502 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 602: ...Phone Reference Internet Protocol IP Softphones 602 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1338: ...Screen Reference Vector Directory Number 1338 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1832: ...Glossary and Abbreviations Z 1832 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1854: ...Index X 1854 Administrator s Guide for Avaya Communication Manager November 2003...