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Feature Reference
Call detail recording
1460 Administrator’s Guide for Avaya Communication Manager
November 2003
Call detail record field descriptions
The following list describes the CDR data collected for each call and the number of digits in each field.
All information is right adjusted in the respective field, unless otherwise indicated. Where the field name
for customized records is different from the standard, the custom field name appears in parentheses.
•
Access Code Dialed (code-dial) — 3 or 4 digits
The access code the user dialed to place an outgoing call. This can be the ARS access code, AAR
access code, or the access code of a specific trunk group. This field is also used to record the X.25
Feature Access Code of an outgoing X.25-addressed call.
•
Access Code Used (code-used) — 3 or 4 digits
This field is used only for outgoing calls when the trunk group used is different from the access
code dialed. It is not used when a TAC is dialed. For example, your system may use a feature
access code for ARS. This field contains the access code of the actual trunk group that the call
was routed over. When the dialed and used access code are the same, this field will be blank.
If you use ISDN or enhanced formats with TELESEER, LSU, or Printer record types, this field
always shows the access code of the trunk group, even if it is the same as the access code dialed.
•
Account Code
(acct-code) — up to 15 digits
This field may contain a number to associate call information with projects or account numbers.
For some formats, a long account code overwrites spaces on the record that are assigned to other
fields.
•
Attendant Console
(attd-console) — 2 digits
This field contains the attendant console number of the attendant that handled the call in a record
that is marked as being attendant handled.
•
Authorization Code
(auth-code) — 4–13 digits
This field contains the authorization code used to make the call. For all formats except the custom
format, codes longer than 7 digits are truncated, keeping only the first 7 digits. For non-ISDN and
ISDN LSU formats, the authorization code is fewer than 6 digits in length. It is 5 for Enhanced
LSU. On the 59-character record, the authorization code is never recorded.
113 Space
114–119 Reserved
120–124 PPM or reserved
125–131 Space
132 Carriage return
133 Line feed
134–136 Null
Table 52: CDR data format — Int-ISDN 3 of 3
Position Data Field Description
3 of 3