Avaya Communication Manager, Руководство администратора, Страница: 73 / 1854

Planning the System
Receiving Notification in an Emergency
Administrator’s Guide for Avaya Communication Manager 73
November 2003
5
Type change tenant 1 and press
ENTER
.
The Tenant screen appears.
6
In the Tenant Description field, type Dentist.
This identifies the client in this partition.
7
In the Attendant Group field, type
1
.
The attendant group number must also appear in the
Group
field of the attendant console screen
for this tenant.
8
In the Music Source field, type
1
.
Callers to this tenant will now hear country music while on hold.
9
Press
ENTER
to save your changes.
10
To administer the next partition, type change tenant 2 and press
ENTER
.
11
Administer this tenant, Insurance Agent, to use Attendant Group 2 and Music Source 3. Be sure to
change the
Attendant Console screen so that this attendant is in group 2.
This tenant’s callers will hear classical music on hold.
Receiving Notification in an Emergency
If one of your users calls an emergency service such as the police or ambulance, someone, perhaps the
receptionist, security or the front desk, needs to know who made the call. Thus, when the emergency
personnel arrive, they can be directed to the right place.
You can set up Communication Manager to alert the attendant and up to ten other extensions whenever an
end-user dials an emergency number. The display on the notified user’s phone shows the name and
number of the person who placed the emergency call. The phones also ring with a siren-type alarm, which
users must acknowledge to cancel.
Tenant 18
Tenant Description: ________________________________________
Attendant Group: 1
Ext Alert Port (TAAS): _______ Ext Alert (TAAS) Extension: ____
Night Destination: _____
Music Source: 1