Avaya Communication Manager, Руководство администратора, Страница: 187 / 1854

Handling Incoming Calls
Setting up Night Service
Administrator’s Guide for Avaya Communication Manager 187
November 2003
To administer the hunt group for night service:
1
Type change hunt-group 3 and press
ENTER
.
The Hunt Group screen appears for hunt group 3.
2
In the Night Service Destination field, type 1234.
The destination can be an extension, a recorded announcement extension, a vector directory
number, a hunt group extension, or attd if you want to direct calls to the attendant.
Calls to hunt group 3 will follow the coverage path assigned to extension 1234.
3
Press
ENTER
to save your changes.
4
Now you need to program a night service button.
See Adding Feature Buttons on page 113 for more information.
Related topics
Managing Hunt Groups on page 193.
How do night service types interact?
Here is an example of how several types of night service might be used in one company.
Assume that you already administered the following night service settings:
•
Night station night service redirects to extension 3000 and DID-LDN only to LDN Night Ext is
set to
n
•
EXT Alert Port (TAAS) field is not defined
•
Trunk group 4 redirects to extension 2000
HUNT GROUP
Group Number: 3 ACD? n
Group Name: Accounting Queue? y
Group Extension: 2011 Vector? n
Group Type: ucd-mia Coverage Path: 1
TN: 1 Night Service Destination: 1234__
__
COR: 1 MM Early Answer? n
Security Code: ____
ISDN Caller Disp: ________
Queue Length: 4
Calls Warning Threshold: ___ Port: x Extension: _______
Time Warning Threshold: ___ Port: x Extension: _______