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Feature Reference
Call forwarding
Administrator’s Guide for Avaya Communication Manager 1481
November 2003
Security
Use the
list call-forwarding
command to get general information and to identify unauthorized Call
Forwarding feature activation. The list shows the station name, station number, and forwarded-to
destination number.
SECURITY ALERT:
!
Users who do not have permission to call out of the building may not do so with Call
Forwarding.
Considerations
Calls can be forwarded only once. Consider the following scenario. Extension A forwards its calls to
extension B. Extension B forwards its calls to extension C. Calls made to extension A:
•
Ring at A, if possible
•
Ring at B, if possible
•
Redirect to extension A’s coverage path, if available and A’s coverage criteria are satisfied when
applied at B
•
Are not forwarded to extension C
There is no maximum number of calls that can be forwarded simultaneously.
You can administer a phone to receive a redirection notification signal when a call is forwarded.
The system restricts users from forwarding calls to a number that they are not allowed to call.
If save translation is run after call forwarding is activated for a phone, forwarding status and destination
number are saved to tape.
Attendant
Calls to attendants cannot be forwarded. However, calls can be forwarded to the attendant group.
The attendant cannot have a Call Forwarding button.
Only the attendant or phone user with console permission can activate Call Forwarding All Calls for
TEGs, UCD groups, DDC, and data modules.
Number of rings provided to a forwarded call
The following table shows the field used to specify the number of rings provided a forwarded call before
the call redirects to coverage.