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Managing Announcements
Adding Announcement Extensions
Administrator’s Guide for Avaya Communication Manager
375
November 2003
2
In the
Ext
field, type 1234.
3
In the
Type
field, type integrated
.
4
In the
Name
field, type business hours.
NOTE:
If you are using either the TN2501AP, the Avaya S8100 Media Server ISSPA circuit packs
or the G700 Media Gateway VVAL, then you must enter a name in the
Name
field. This
name becomes the filename for the announcement file. See
Announcements/Audio
Sources
on page 631 for more information on requirements for this field.
5
In the Q field, type y
.
This sets up an announcement queue so calls wait in a queue to hear an announcement if all the
ports on the announcement circuit pack are busy.
If you leave this field n, there is no announcement queue. When all the announcement ports are
busy the caller hears busy or other feedback, depending upon how the announcement was
accessed.
6
N/A appears in the
QLen
(queue length) field. You cannot change this field for integrated
announcements because they have a pre-set queue length.
7
In the
Pro
(protected) field, type n.
If you enter n, users with console permissions can change the announcement. If you enter
y
, the
announcement cannot be changed.
This field appears only if the
Type
field is integrated.
8
In the
Port
field, type:
•
the location of the announcement circuit pack (TN2501AP or TN750). In this example, we
use 01B18.
•
1A13 if you are using the S8100 Media Server ISSPA circuit pack.
•
ggv9 for G700 VVAL (where
gg
is the gateway number of the G700 Media Gateway).
9
Repeat steps 2 -8 with the correct information for each announcement you want to record.
10
Press
ENTER
to save your work.
NOTE:
These steps have only created the administered name for the announcement file. You fill
the file space when you record an announcement or transfer an announcement file to the
circuit pack through a file transfer protocol (
FTP
) session.
To check that the announcement administration is correct:
1
At the SAT, type list integrated-annc-boards and press
ENTER
.
ANNOUNCEMENTS/AUDIO SOURCES
Ext.
Type COR TN
Name
Q QLen Pro Rate Port
1: 1234____ integrated 1_ 1_
business-hours
n
N/A
n
32
01B18
2:
________ _________ 1_ 1_
_______________
n
3:
________ _________ 1_ 1_
_______________
n
4:
________ _________ 1_ 1_
_______________
n
5:
________ _________ 1_ 1_
_______________
n
Содержание Communication Manager
Страница 320: ...Setting Up Telecommuting Training Users 320 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 416: ...Managing Group Communications Observing Calls 416 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 502: ...Administering Media Servers SNMP Agents 502 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 602: ...Phone Reference Internet Protocol IP Softphones 602 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1338: ...Screen Reference Vector Directory Number 1338 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1832: ...Glossary and Abbreviations Z 1832 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1854: ...Index X 1854 Administrator s Guide for Avaya Communication Manager November 2003...