Avaya Communication Manager, Руководство администратора, Страница: 1627 / 1854

Feature Reference
Night Service
Administrator’s Guide for Avaya Communication Manager 1627
November 2003
•
Inward Restriction
Inward-restricted phones can activate TAAS for incoming trunk calls. Night Service features
override Inward Restriction.
•
Night Console Service
Do not provide a Night Console Service with TAAS.
•
Night Station Service
TAAS and Night Station Service can both be assigned within the same system, but cannot be
assigned to the same trunk group. Activating Night Station Service also activates Night Service
— Trunk Group for any trunk group without an individual trunk-group Night Service button.
•
Tenant Partitioning
Each tenant can have its own LDN night destination, TAAS port, or night attendant.
Interactions for Trunk Group Night Service
•
Call Forwarding All Calls
If the individual Trunk Group Night Service mode and the trunk group’s NSE have Call
Forwarding All Calls activated, the night service calls terminating to that NSE are forwarded to
the designated extension.
•
Forced First Announcements
An interaction occurs with System Night Service and Forced First Announcement. For example,
if hunt group A has a forced first announcement, assign the incoming CO trunk to terminate at
hunt group A. Assign the incoming trunk’s night-service destination to be another hunt group
(hunt group B). Assign a Night Service button to the attendant.
With night service active on the attendant, the incoming CO call routes to the night-service
destination hunt group B and does not play the Forced First Announcement of the incoming
destination’s hunt group A.
•
Listed Directory Number
In System Night Service mode, all incoming LDN calls (except those using DID trunks) which
have activated night service are redirected to their corresponding trunk group’s NSE. Incoming
LDN calls using DID trunks are directed to the Night Console Service, Night Station Service, or
Trunk Answer From Any Station, respectively, whichever applies first. Non-LDN DID trunk calls
terminate at the dialed extension.
Related topics
For Hunt Group Night Service
See Attendant Console on page 639 for administering feature button assignments on an attendant console.
See Hunt Group on page 894 for information on assigning the destination for calls when in a night service
mode.
See Station on page 1157 for administering feature button assignments on stations.
See Setting up night service for hunt groups on page 186 for instructions.