Avaya Communication Manager, Руководство администратора, Страница: 75 / 1854

Planning the System
Receiving Notification in an Emergency
Administrator’s Guide for Avaya Communication Manager 75
November 2003
Now set up the attendant console to receive emergency notification.
7
Type change attendant 1 and press
ENTER
.
The Attendant Console screen appears.
8
In the feature button area, assign a crss-alert button.
9
Press
ENTER
to save your changes.
10
Assign a crss-alert button to each security guard’s phone.
You cannot assign this button to a soft key. See Adding Feature Buttons on page 113 for more
information.
Finally, we make sure that all security personnel and the attendant will have to acknowledge the alert.
11
Type change system-parameters crisis-alert and press
ENTER
.
The Crisis Alert System Parameters screen appears.
12
Go to the
Every User Responds
field and type y.
13
Press
ENTER
to save your changes.
More information
Attendants cancel an alert by pressing the crisis alert button three times. The first button push turns off
the siren, the second stops the lamp from flashing, and the third clears the display.
Digital phone users cancel the siren by pushing the crisis alert button. If you have set the system so that
only one user needs to respond, this stops the alerting at all phones. If all users must respond, each phone
continues to alert until that user presses the crisis alert button to acknowledge the alarm. The emergency
caller’s name and extension remain on the display at this point. To completely cancel an alert and clear
their displays, users press the Normal button.
Once you administer Crisis Alert, Communication Manager still records each emergency call and sends a
record to the journal printer, if available. If not, you can view the emergency log with the command
list
emergency
.
Related topics
See Crisis Alert on page 1505 for more detailed information.
For information on other ways to reach the attendant in an emergency, see Emergency Access to the
Attendant on page 1528.
To determine what types of digital phones have displays, see Phone Reference on page 547.
To ensure that you can still make necessary phone calls in an emergency, see Emergency 911 calls on
page 1523.
For information on setting up Centralized Automatic Message Accounting (CAMA) trunks and providing
Caller’s Emergency Service Identification (CESID) information to your local community’s Enhanced 911
system, see
CAMA Numbering Format .