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Screen Reference
Hunt Group
Administrator’s Guide for Avaya Communication Manager
905
November 2003
Controlling Adjunct
Appears only if the
ACD
field is y. If the controlling adjunct is a CONVERSANT voice system (requires
an ASAI link), then enter asai in this field. (On the System-Parameters Customer-Options screen, the
ASAI Link Core Capabilities
and
Computer Telephony Adjunct Links
fields must be y for CallVisor
ASAI capability and for an entry other than none.)
Dynamic Percentage Adjustment
Appears when
ACD
and
Group Type
fields on the Hunt Group screen are pad and the
Business
Advocate
field is y on the System-Parameters Customer-Options screen.
Dynamic Queue Position
Appears when the
ACD
and
Skill
fields are y on the Hunt Group screen and the
Business Advocate
field is y on the Feature-Related System Parameters screen.
Valid entries
Usage
none
Indicates that members of the split/skill or hunt group are not
controlled by an adjunct processor.
asai
All agent logins are controlled by an associated adjunct and
logged-in agents can only use their data terminal keyboards to
perform phone functions (for example, change work state).
adjlk
Computer Telephony Adjunct Links
asai-ip
Indicates ASAI links administered without hardware and used
by the Co-Resident DLG application. You cannot use this
selection unless, on the System-Parameters Customer-Options
screen, the
Co-Res DEFINITY LAN Gateway
field is y.
adj-ip
Indicates ASAI adjunct links administered without hardware
and used by the Co-Resident DLG application. You cannot use
this selection unless, on the System-Parameters
Customer-Options screen, the
Co-Res DEFINITY LAN
Gateway
field is y.
Valid entries
Usage
y/n
Valid entries
Usage
y/n
Enter y to apply the dynamic queue operation to the calls queued to
the skill.
Содержание Communication Manager
Страница 320: ...Setting Up Telecommuting Training Users 320 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 416: ...Managing Group Communications Observing Calls 416 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 502: ...Administering Media Servers SNMP Agents 502 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 602: ...Phone Reference Internet Protocol IP Softphones 602 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1338: ...Screen Reference Vector Directory Number 1338 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1832: ...Glossary and Abbreviations Z 1832 Administrator s Guide for Avaya Communication Manager November 2003...
Страница 1854: ...Index X 1854 Administrator s Guide for Avaya Communication Manager November 2003...