Avaya Customer Interaction Express 1.0, User Manual

Page: 87 / 344

Installing the client components
Edition: 1.1 03/08/2007 87
Requirements for client packages
For the client components of a CIE system, you need the following hardware and software and relevant
access rights.
PC
Your PC must have the following minimum requirements to use the user interface application.
• PC Intel Pentium III 800 MHz processor (or comparable) or higher
• At least 512 MB SDRAM
• Hard disk with sufficient disk space (at least 10 GB available)
• Multi-functionkeyboard
• Pointer (mouse)
• Network card (Ethernet card)
Software
You need the following software for the client components.
• Operating system: Windows XP
or
Operating system: Windows 2000
or
Operating system: Windows 2003
Optional
• Acrobat Reader to read or print Customer Interaction Express documentation.
• To export reporting, you need Excel for Microsoft® Office 2000, Microsoft® Office 2003 or
Microsoft® Office XP.
Administrator rights
Please note that you must have administrator rights to install the Customer Interaction Express UI
software. You do not need administrator rights to use the UI.