Avaya Customer Interaction Express 1.0, User Manual

Page: 196 / 344

196 User Manual CIE 1.0 System Administration
Configuration PBX I55 for DTS2
You must configure the access for Voice Control as type DTS2.
You need a DT2 slide-in card.
Configuring the ICU data for the digital S0-user
You configure the type DT2/MIT2 digital line card T2/TIE.
You must make the following settings.
• Call reference length: Length 2
• Access type: Subscriber
• Protocol: ETSI
Features
ANLM:
You must set the PBX feature "RZA".
AOLM
The following connecting device features are important for running a Voice Control with an I55 PBX.
AOLM Explanation
EMU Hold-for-pickup
AMT Direct outward dialing
IVR The feature IVR (Interactive Voice Response) must be enabled. To be able to
distinguish different functional variants of a voice unit, the following features can be set
in addition.
IVRVU Variant Voice Unit (multi B-channel)
The VU can have independent connections on each B-channel. Each connection can
use Hold/Retrieve and Call Transfer (ECT). The B-channels are assigned by the ISDN
card of the IVR.