Avaya Customer Interaction Express 1.0, User Manual

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156 User Manual CIE 1.0 System Administration
Connecting an I55 PBX using an ISDN card
To connect an I55 PBX using an ISDN card, carry out the following steps.
Optional: DSPF controller
If you want to transfer announcements to the I55 PBX, you must install the DSPF controller.
Step Action Notes
1. Install the I55 task server Host name of the CORBA naming service
Host name of Trace system server
2. Install the ISDN card Physically install the card
Install Europa European ISDN (DSS1)
Update the driver
Check
3. Connect to PBX Digital subscriber (DITN) with ETSI,0 protocol
Telephony (TLP) and data (DAT) services
BCAG
4. Install the Module Manager Installation
I33/I55 CSTA (CTI server,ACD,CallCenter)
BCAG number
Port: 5679
User: HEIKE
Password: ACCESS
MMSPY
5. Preconfiguration for Module
Manager
Check the type of start and set reactions upon service
failure
telnet
open <Host name> 5679
Log file
6. Configure the PBX Configuration module
PBX tab
Version
External line
TaskServerName