Avaya Customer Interaction Express 1.0, User Manual

Page: 165 / 344

Connecting to I55
Edition: 1.1 03/08/2007 165
Module Manager (Communication Manager)
Module Manager (Communication Manager) Version 4.401 is used.
Note
If a Module Manager is already installed, delete it before you install the Module Manager (Communication
Manager).
PBX with L02
If you are using a PBX with L02, you do not need a Module Manager.
Preparations
You need the following information when you install the Module Manager (Communication Manager). Be
sure to have this information at hand before starting installation.
• BCAG number
• User name
• Password
Installation
To install the Module Manager (Communication Manager), follow these steps.
1. The guided installation is started. Click ComMan .
2. Click Install . The installation program starts.
3. Select a language, e.g. English .
4. Click OK . The Communication Manager Installation dialog box opens.
5. Click Next . The Select destination dialog opens. The components of the Communication Manager
are copied to the folder you specify. Use the default setting.
6. Click Next . The Select Program Folder dialog opens. Use the Communication Manager default as
the program folder.
7. Click Next . The ISDN adapter type dialog opens.
8. Select the correct ISDN adapter type,
e.g., 8 B-channels (AVM C4M; Eicon Diva Server 8B) .
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