Avaya Customer Interaction Express 1.0, User Manual

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212 User Manual CIE 1.0 System Administration
Assigning Voice Control to a task server
For Voice Control to work with a task server, you must assign it to a task server. Proceed as follows:
1. Start the Contact Center User Interface application.
2. Select the Administration tab on the left and the select Configuration .
3. Click the PBX tab. Select the correct ACM system and click Edit .
4. The PBX Configuration - Create dialog opens. Select Assign to CIE and click Edit .
5. The [Task Server] dialog opens. Click the Assignment tab.
6. Under Assigned applications the VEA may already be entered. Other applications contains Voice
Control . Select it and click <<< . Voice Control now appears under Assigned applications .
7. Click OK to close all dialogs.