Avaya Customer Interaction Express 1.0, User Manual

Page: 67 / 344

Installing the server components
Edition: 1.1 03/08/2007 67
Update server
Application
The Avaya update server is a preliminary stage of the Distributed Deployment System (DDS). The update
server lets you update Avaya products installed on client PCs. The update server runs as a service.
The Avaya update server is a web application in Tomcat. You can administer the application from the URL
http://<Hostname>:8080/UpdateStore. tomcat is set as the default user name and password. Change the
password after first login.
Architecture
The Avaya update server consists of three components. The following table shows the components and
descriptions.
Component Computer Explanation
AvayaUpdateService.exe Client This is a Windows NT service that must be installed on each
client. This service handles timing and starts the updater. This
service runs in the context of the local system accounts and
has enough rights to run an update setup.
Updater.exe Client This application is started every two hours by
AvayaUpdateService and looks for updates on the
UpdateStore.
WaitForCompletion.exe Client If you install an update, restart the PC and login, this
application starts up automatically and waits until the update
is finished installing.
UpdateStore Server The Server process is a Tomcat application administrators can
use to download new updates. The updater uses this process
to download current versions to the client.