Avaya Customer Interaction Express 1.0, User Manual

Page: 189 / 344

Starting Voice Control for the first time
Edition: 1.1 03/08/2007 189
Installing S0 ISDN cards (I55)
To connect to an I55, you can use the following S0 ISDN cards:
• Eicon V-4BRI
Physically installing the ISDN cards
Install the ISDN cards in the PC as specified by the manufacturer.
Installing the ISDN cards
To install the ISDN card, follow these steps.
The operating system recognizes the ISDN card automatically and starts automatic hardware recognition.
1. The Wizard for searching for new hardware opens. Select Install from a list or specific location
(for advanced users). Click Next .
2. In the Please choose your search and installation options dialog, select Include this location in
the search . Clear all other options.
3. Insert the CIE DVD in the drive and specify the path for the driver files. Click Next .
4. The ISDN switch type or D-channel protocol dialog opens. Accept the default setting and click
Next .
5. The ISDN Multiple Subscriber Numbers (MSN) dialog opens. Accept the default setting and click
Next .
6. Click Finish to end the installation.
7. Restart the computer.
Note: Once you have installed the driver, copy the adapter.cfg file to C:\Winnt\System32\Drivers\disdn.
The file is on the CIE DVD in the ISDN cards drivers folder.
Checking the CAPI driver
To check the CAPI driver, follow these steps.
1. Open Computer Management .
2. Select Device Manager .
3. The network adapters list must contain Eicon V-4BRI .
4. Double-click the driver to see its settings.