Avaya Customer Interaction Express 1.0, User Manual

Page: 65 / 344

Installing the server components
Edition: 1.1 03/08/2007 65
Versions
CIE 1.0 requires the following versions. The software is installed using the guided installation.
• WebLM 4.3
• Tomcat 5.5.9
• Java Development Kit1.5.0.7
Installation
WebLM
For information on how to install WebLM, see “WebLM” on page 41.
License clients
For information on how to install a license client, see “License client” on page 44.
Changing the license client settings
To change the license client settings, follow these steps.
1. To start the license client installation, in the guided installation, click Modify/Repair .
2. Run the installation as you usually would and change the settings.
Starting WebLM for the first time
Prerequisite
Use the service manager (Control Panel - Administrative Tools - Services) to check whether
ApacheTomcat is running. Start ApacheTomcat if necessary.
Open
To open WebLM, follow these steps.
1. Open an internet browser.
2. Enter the following address: http://Host name of the license server:Port/WebLM/index.jsp . The
Login dialog opens.
3. Enter admin as the user name and weblmadmin as the password . The Change Password dialog
opens.
4. In the Current Password field enter weblmadmin and in the New Password field enter a new
password between 6 and 14 characters long. In Confirm Password enter the new password again.
5. Click OK . The Login dialog opens. You can now log in with the new password.