Avaya Customer Interaction Express 1.0, User Manual

Page: 191 / 344

Starting Voice Control for the first time
Edition: 1.1 03/08/2007 191
Which is controller 1 on the ISDN card and how do I need to wire it?
The sequence of controllers on Eicon BRI ISDN cards is from right to left when you look at the Western
sockets of the ISDN card.
The following photo shows the ISDN card and the order of the controllers. Wire ISDN card 2 the same way.
Uninstalling the ISDN card
To uninstall the ISDN card, follow these steps.
1. Double-click the My Computer icon on your screen. The My Computer dialog opens.
2. Double-click the Control Panel icon. The Control Panel dialog opens.
3. Double-click the Hardware icon. The Hardware Wizard dialog opens.
4. Click Next . The Select hardware option dialog appears. Select Uninstall or remove device . Click
Next .
5. The Select a method for removing the hardware component dialog opens. Select Uninstall
device . Click Next .
6. The Devices installed on this computer dialog opens. Double-click Eicon V-4BRI .
7. The Uninstall device dialog opens. Select Yes, uninstall this device . Click Next.
8. The ISDN is uninstalled.
9. Repeat the process for the second ISDN card.
Controller 1
for port 1
and port 2 Controller 2
for port 3
and port 4 Controller 3
for port 5
and port 6
Controller 4
for port 7
and port 8