Avaya Customer Interaction Express 1.0, User Manual

Page: 75 / 344

Installing the server components
Edition: 1.1 03/08/2007 75
Processes: UMR (email system)
Services (start type automatic)
The following processes must run as services that start automatically if you have a UMR system.
• C3k_db_srv
• C3k_lna_srv
• C3000 server
• UMR ClientAdapter
• UMR config server
• UMR task server
• POP3 IMAP4 client
• SMTP connector
• UMR text template server
• Avaya observation service
• RoD repo server
• RoD Rodomat
• RoD scheduler server
• RoD Archie
• RoD Cex
Watchdog
The following processes must always be started by the Watchdog if you have a UMR system.
• Reconstructor
• adb_srv (bat file)
Note
In CIE systems with UMR the address book server is not started as a service. Because the address book
server requires a Sybase installation, it is installed on the database server.
For CIE systems with UMR the reconstructor process must always be started. The reconstructor
process ensures that no reporting data are lost.
The statistic_srv with the –recon 1 parameter must also be started.
Watchdog samples
The Watchdog installation includes sample configuration files for CIE systems with an I55 PBX, ACM PBX
and a UMR system.