Avaya Customer Interaction Express 1.0, User Manual

Page: 99 / 344

Installing the client components
Edition: 1.1 03/08/2007 99
Updating and uninstalling
You can update the client components as needed or uninstall these applications if you no longer need
them.
Refreshing views
To update a user interface version with a more recent version, use the bootstrapper. You need a data
medium (CIE or network) with the corresponding CIE UI software. The on-screen installation instructions
are in English.
1. If you are running the user interface, exit it.
2. For information on the process, see “Step 1: Launch the bootstrapper.” on page 90.
Changing the settings
To change the settings of a client, you must change the client via the Control Panel. Proceed as follows:
1. Click Start - Control Panel .
2. Double-click Software .
3. Select a component.
4. Click Change . The component installation appears. Follow the instructions. You can change the
settings.
Uninstalling components
To uninstall client components, follow these steps.
1. Click Start - Control Panel .
2. Double-click Software .
3. Select a component.
4. Select
Remove
. You are prompted.
5. Click Yes . The user interface is uninstalled. Note that the uninstalling the application does not
uninstall the embedded applications. You must uninstall them separately.
6. Carry out steps 3 to 5 for all client components.