Avaya Customer Interaction Express 1.0, User Manual

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Installing the UMR
Edition: 1.1 03/08/2007 243
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7. Click Next . The Scheduler database dialog opens. Enter the following settings.
8. Click Next . The Archive (Target) database dialog opens. Enter the following settings. The settings
vary depending on the database type you select.
Scheduler database - Setting Explanation
Database type You cannot modify this setting.
Database server Specifies the database server.
Host name Indicates the host name of the database server.
Port Enter the port for the PC running the database server
(default 5000).
You can find the port settings in sql.ini
(<Sybase installation dir.>/ini)
For a remote Sybase computer, enter the port of the remote
Sybase computer.
You can find the port number using the dsedit program:
Start - Programs - Sybase - dsedit
The servers are displayed with the corresponding ports in
the Interfaces Driver window.
Database Standard: c3k
User Enter the user name. As a general rule, use the user sa.
Password Enter the password.
Confirm password Repeat the password.
Archiv (Target)
database - Setting Setting
required for
database type Explanation
Database type Sybase
Oracle
SQLServer
Generally use Sybase. You can also select Oracle or
SQLServer. Enter the remaining settings based on
the database.
Host name Sybase
Oracle
SQLServer
Enter the computer running the database server.
Port Sybase Enter the port.
Database name Sybase
Oracle
SQLServer
Enter the name of the UMR archiving database (e.g.
archive ).
Size of database SQLServer Indicates the size of the database in MB.
Size of database log SQLServer Indicates the size of the log file in MB.
Database device Oracle
SQLServer
Indicates the database device.
Size of database device Oracle
SQLServer
Indicates the size of the database device.