Avaya Customer Interaction Express 1.0, User Manual

Page: 269 / 344

Setting up UMR
Edition: 1.1 03/08/2007 269
General tab
On the General tab, enter the following information.
Settings Description
C3000 server Enter the host name of the C3000 server (the IP address in
exceptional cases).
All valid address formats in your system are accepted.
Example: 127.0.0.1, localhost, FQDN and ums.company.com
Path for temporary files The working files of the gateway are generated in this directory.
Log level Controls the number of messages in Realtime Information.
Do not use the debug level as the log level.
Interval in seconds Enter the polling interval. The polling interval is the time after which
the gateway searches for new jobs.
Identity Enter the station name of the gateway. The name can contain up to
19 characters.
This name identifies the gateway in the C3000 system and must be
unique especially if you install multiple gateways.