Avaya Customer Interaction Express 1.0, User Manual

Page: 306 / 344

306 User Manual CIE 1.0 System Administration
Querying the filling level
In UMR Administrator, you can set an interval for querying the filling level and threshold values for the UMR
runtime database.
Settings in UMR Administrator
You can set the following settings for querying the filling level. In general, you can use the default settings.
The settings are located in
General on the System tab.
Recommendation for TTrace
We recommend setting up an SMTP message to be generated on the messages output in TTrace to stay
informed of the current status.
You must react to alarm message at least as otherwise the system may shut down.
Setting Comment
DB size checking interval [minutes] Specifies the query interval for the DB filling level in
minutes. If the filling level exceeds a configured threshold
value, a message is created in TTrace.
Default: 15 minutes
Level for info message [%] Specifies the level in percent for the info message. If this
level is exceeded, an info message is created in TTrace.
Default: 80 percent
Level for alarm message [%] Specifies the level in percent for the alarm message. If this
level is exceeded, an alarm message is created in TTrace.
Default: 90 percent
Current DB size [%] When you open the System tab, the current size of the
database in percent is queried and displayed.
This level value is the same value evaluated by the SMTP
connector or POP3 IMAP4 client. If that level is exceeded,
no more emails are accepted or retrieved.