Avaya Customer Interaction Express 1.0, User Manual

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200 User Manual CIE 1.0 System Administration
Installing OSR 3.0
To install OSR 3.0, follow these steps.
1. Insert the Languages DVD and open the ASR - OSR 3.0 folder.
2. In the OSR-3.0 folder, start Setup.exe . The Welcome dialog opens. Click Next .
3. Agree to the license agreement and click Next .
4. The Custom Setup dialog opens. Leave the default setting if you want to install OSR 3.0 and the
license server on one PC. If you want to install the license server on another PC, deselect 3rd Party
Licensing Components . Click Next .
5. The Ready to Install the Program dialog opens. Click Install .
6. A message opens indicating that you must restart the PC. Wait to restart the PC until you have
installed the languages.
7. For the license to function correctly, you must complete the following steps:
Copy the license file (osr.lic) to [INSTALLDIR]\flexlm\license folder (default: c:\Program Files\
SpeechWorks\OpenSpeech Recognizer\flexlm\license folder).
8. The basic installation is complete. You still need to install the required languages. Each language
has its own setup.
Installing the languages
To install the languages, follow these steps.
1. Insert the Languages DVD and open the ASR - OSR 3.0 folder.
2. Open the folder for the required language and start Setup.exe . Follow the installation dialog.
3. After installing the required languages, restart your PC.
Note for licence server OSR 3
After the OSR 3 software license server has been installed, the following message may appear when the
computer is restarted:
Service DS1410D could not be started .
This message is referring to the dongle driver of this licensing software. However, because a dongle is not
used to run OSR 3 with Voice Control, this message is irrelevant for operation.
Entering the following command in a prompt (DOS box) converts the service to manual startup. The next
time the PC is started up, this message will not appear.
sc config DS1410D start= demand
Be sure to enter a space after “=”.