Avaya Customer Interaction Express 1.0, User Manual

Page: 299 / 344

Setting up UMR
Edition: 1.1 03/08/2007 299
Connecting to Lotus Notes
This topic describes how the UMR system connects to Lotus Notes.
Was do I need to configure in Lotus Notes?
To connect the UMR system to Lotus Notes, you must configure the following in Lotus Notes:
• Set up global domain in the Domino Directory
• Setting up a foreign SMTP domain
• Enabling SMTP on Domino server
• Setting up a new group
These configurations are explained in full detail below.
Set up global domain in the Domino Directory
You only need to set up the global domain, if you have not yet set up an e-mail connection in your company.
• Add domain, type: Global domain.
• Enter Notes domain
• Enter the company address (e.g. company.com) as the local primary Internet domain
• Enable Internet address search
Complete the following steps:
1. Start the Lotus Domino Administrator: Start Æ Programs Æ Lotus applications Æ Lotus Domino
Administrator .
2. If necessary: From the popup window select a corresponding user and click OK .
3. The login window appears.
4. Enter the password and click OK .
5. The Lotus Domino Administrator window appears.
6. Go to Messages Æ Domains in the tree.
7. Click the Add Domain button.
8. On the Basics tab click on the arrow under Domain type .
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