Avaya Customer Interaction Express 1.0, User Manual

Page: 129 / 344

Connecting to ACM (Avaya Communication Manager)
Edition: 1.1 03/08/2007 129
Setting up a route
You must set up a route that connects the code and trunk group.
Command
change route-pattern 6
Settings
You must change the following settings on page 1.
Illustration
The figure below shows the settings described in the table.
Setting Setting Explanation
Grp. No 6 Enter the assigned trunk group.
FRL 0 This entry is important if you enter more than one
equivalent route to assign priorities to the routes.
TSC y -
CA-TSC Request as-needed -
Numbering Format lev0-pvt Stands for level 0, private.