Avaya Customer Interaction Express 1.0, User Manual

Page: 263 / 344

Setting up UMR
Edition: 1.1 03/08/2007 263
Themes/domains tab (Topics)
Implement the following settings for topics.
Field Explanation
Name Field is grayed. The name of the topic is copied from CIE.
Example: order
Email Field is grayed. The email address of the topic is copied from CIE.
Example:
order@company.com
FAX extension This field is editable and only exists in C3000. In this field, enter the
extension at which fax messages enter C3000 for this topic.
Telephone/SMS
extension
This field is editable and only exists in C3000. In this field, enter the
extension at which SMS messages enter C3000 for this topic.
Fax sender identifier This field is editable and only exists in C3000. In this field, enter a custom
sender ID for the topic.
Cost center This field is editable and only exists in C3000. In this field, enter the cost
center for this topic (any string).
Fax layout settings There are three list boxes:
• Cover sheet
• Letterhead 1st page
• Letterhead continuation pages
For more information, see Chapter "How do I include cover sheets for the
fax transmission?" on page 289.
Maximum number of
messages in the mailbox
You can either use the global settings for the limit or specify a custom
maximum number of messages for the topic.