![background image](http://html1.mh-extra.com/html/abbott/cell-dyn-3200/cell-dyn-3200_system-operators-manual_450985519.webp)
CELL-DYN
®
3200 System Operator’s Manual
10-85
9140181H—October 2001
Section 10
Troubleshooting and Diagnostics
3 consecutive incomplete aspirations
/BL
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. During sample processing, three
consecutive incomplete aspiration
errors were detected and the Sample
Loader halted.
1. Correct the situation on the Analyzer
as follows: Check the aspiration
tubing for a plug or a pinch. Verify
that last three tubes contained
sufficient quantity of blood.
Clean the Closed Mode needle. (If
necessary, refer to the instructions
given in
Unclogging the Closed Sample
Aspiration Needle
2. Press the
[CLEAR FAULT]
key
followed by
[RESUME LOADER]
or
[RESET LOADER]
displayed on the
RUN
screen. The Sample Loader
continues processing.
3. If unable to resolve this problem,
contact your Abbott Hematology
Customer Support Center.
WOC Flow Error
/BL
WOC FLOW ERROR
is displayed on the
RUN
screen to the right of the EOS results.
“
WOC FLOW ER
” is printed on the graphics report to the right of the NEU result.
Results for WBC and Differential are suppressed.
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. An increasing WOC count rate was
detected in the optical flow cell
during the WOC measurement.
1. Repeat the sample.
2. Optical flow cell is dirty or contains
bubbles.
2. Empty/refill flow cell in Special
Protocols.
Run AutoClean and/or Extended
AutoClean.
3. Sample Dilution Delivery Problem.
3. Check/replace tubing in Sample
Transfer Pump.
Clean Sample Injection Syringe,
check for leakage, and replace as
necessary.
4. Dil/Sheath flow
(partially
)
obstructed.
4. Replace Diluent/Sheath Filter.
Table 10.3 Sample-Related Fault Conditions