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10-72
CELL-DYN
®
3200 System Operator’s Manual
9140181H—October 2001
Troubleshooting and Diagnostics
Tables for Instrument Conditions and Messages
Section 10
Tower Fault 141: invalid tube height
/BL (Continued)
b. A mechanical problem is
preventing the tube spinning
assembly with tube height sensor
flag from moving up and down
properly.
b. Remove the Loader Cover.
Check for an obstruction that is
preventing the tube spinning
assembly with tube height sensor
flag from moving up and down
properly and, if one is found,
remove it. Then, reinstall the
Loader Cover, reset the racks,
and reset the Sample Loader.
c. The tube height sensor flag is
bent or the tower sensors, motor,
or related electronics are
defective.
c. Contact your Abbott
Hematology Customer Support
Center.
Tower Fault 142: no tube present
/BL
The tube height sensor did not sense a tube when one was expected.
– – – - Probable Cause – – –
– – – - Corrective Action –
1. The tube being processed is too
short.
1. To run the sample in the Sample
Loader, pour the sample into a tube
without anti-coagulant that meets
height specifications. Then, reset
the racks and rest the Sample
Loader by pressing the following
keys in order:
[CLEAR FAULT]
,
[START LOADER]
,
[RESET LOADER]
.
NOTE:
For tube height
specifications, refer to
Physical and
Performance
Specifications
2. A failure of the sensor or related
electronics has occurred.
2. Reset the racks and reset the
Sample Loader.
Table 10.2 General Fault Conditions (Continued)